£100 Ulster Bank NI switch offer - ends 19 November 2020

Ashen

Had a text from them, after I sent in my form, confirming my account will be switched in 10 days. Problem is, I don't have any details about my new account with them.

ischris85

Ashen said:

Had a text from them, after I sent in my form, confirming my account will be switched in 10 days. Problem is, I don't have any details about my new account with them.

Yes, they seem more unorganised then Natwest and RBS.

colsten

Ashen said:

Had a text from them, after I sent in my form, confirming my account will be switched in 10 days. Problem is, I don't have any details about my new account with them.

IIRC, the sort code and account number where given at the end of the application but if you haven't made a note of them, you would have to wait until you get your debit card, or your online activation code so that you can log in. These should arrive within a few days.


Generally speaking, unless you switch a 'disposable donor' account, you should never go ahead with a switch request before you haven't got complete online access, as well as you card and your PIN. Too late for this one but one to remember for next time.

ischris85

colsten said:

Ashen said:

Had a text from them, after I sent in my form, confirming my account will be switched in 10 days. Problem is, I don't have any details about my new account with them.

IIRC, the sort code and account number where given at the end of the application but if you haven't made a note of them, you would have to wait until you get your debit card, or your online activation code so that you can log in. These should arrive within a few days.


Generally speaking, unless you switch a 'disposable donor' account, you should never go ahead with a switch request before you haven't got complete online access, as well as you card and your PIN. Too late for this one but one to remember for next time.

Interesting, I didn't get the sort code and account number at the end of my application - only an application reference.

Ashen

colsten said:

Ashen said:

Had a text from them, after I sent in my form, confirming my account will be switched in 10 days. Problem is, I don't have any details about my new account with them.

IIRC, the sort code and account number where given at the end of the application but if you haven't made a note of them, you would have to wait until you get your debit card, or your online activation code so that you can log in. These should arrive within a few days.


Generally speaking, unless you switch a 'disposable donor' account, you should never go ahead with a switch request before you haven't got complete online access, as well as you card and your PIN. Too late for this one but one to remember for next time.

My experience is the same as ischris85 above, I just have an application reference which I noted down. You mentioned already having a savings account with them in an earlier post, perhaps that might be why your experience differed.

Ashen

ischris85 said:

Ashen said:

Had a text from them, after I sent in my form, confirming my account will be switched in 10 days. Problem is, I don't have any details about my new account with them.

Yes, they seem more unorganised then Natwest and RBS.

Just got another text. 'Your recent application has been successful and your account is now opened'. A little more information than that would have been appreciated...

crumpet_man

Me too, reference number and a "we have more checks to do and we will be in touch"
Then a text to confirm the switch is in progress.
I'm sure it will be fine.

granta

Anyone else have to verify their ID using HooYu? Surprised they don't use DigiDocs like Natwest and RBS.

ischris85

granta said:

Anyone else have to verify their ID using HooYu? Surprised they don't use DigiDocs like Natwest and RBS.

Nope, but then I haven't heard anything since I sent my signed form last week

granta

ischris85 said:

granta said:

Anyone else have to verify their ID using HooYu? Surprised they don't use DigiDocs like Natwest and RBS.

Nope, but then I haven't heard anything since I sent my signed form last week

I only applied at the weekend so it has been relatively quick for me, but was surprised to be asked for electronic ID verification as couldn't recall anyone else having that, just paper forms!!