£100 Ulster Bank NI switch offer - ends 19 November 2020

gsmh

Ghostcrawler said

You even replied to me in derogative manner on co-op rewards thread which I decided to ignore. 

Oh my goodness, I even replied to you? Lol!

kinger101

colsten said:

kinger101 said:

I'd not touch Ulster Bank.  I had what was supposed to be an instant access savings account with them, in which I had money for a house deposit.  Unfortunately, when I came to withdraw the money (for a house purchase), they told me I needed an electronic secure key generation card to do this, which they'd not bothered to send me when I opened the account.  This took over a week for them to send.  Luckily, I had access to other capital, otherwise I would have needed to visit a branch to get access to my cash.  Which would have meant a trip to Northern Ireland.

They were completely unapologetic  about the fact they'd potentially put me in situation where I would have failed to complete.

They were completely right to be unapologetic. It is down to the account holder to ensure that they are satisfied that they can withdraw their money. The ‘hurdles’ at Ulster are completely reasonable, and in our interests, as they ensure that fraudsters can’t withdraw our funds.

As far as the Ulster current account is concerned, as soon as you have your debit card, PIN and online/app access, you can withdraw your funds by Faster Payment, at ATMs, or debit card purchases. Just like any other current account.

As an aside, I also had (and still have) an Ulster Bank savings account. I made several withdrawals from it by Faster Payment. Never once had a problem with it.

My complain wasn't about the security measures.  I was about them not providing me with the facilities necessary to access my INSTANT ACCESS savings account INSTANTLY when I opened the account.  I presume this was an oversight of their part as any other organization that has used on of the secure cards has given me one from the outset.

And it's reasonable for me to point out if an issue arises the necessitates a visit to a branch, you'll not find one this side of the Irish Sea.

RG2015

@gsmh, I have created a new thread to discuss bank switching incentives.

https://forums.moneysavingexpert.com/discussion/6195118/are-bank-switching-incentives-unethical

colsten

kinger101 said:

colsten said:

kinger101 said:

I'd not touch Ulster Bank.  I had what was supposed to be an instant access savings account with them, in which I had money for a house deposit.  Unfortunately, when I came to withdraw the money (for a house purchase), they told me I needed an electronic secure key generation card to do this, which they'd not bothered to send me when I opened the account.  This took over a week for them to send.  Luckily, I had access to other capital, otherwise I would have needed to visit a branch to get access to my cash.  Which would have meant a trip to Northern Ireland.

They were completely unapologetic  about the fact they'd potentially put me in situation where I would have failed to complete.

They were completely right to be unapologetic. It is down to the account holder to ensure that they are satisfied that they can withdraw their money. The ‘hurdles’ at Ulster are completely reasonable, and in our interests, as they ensure that fraudsters can’t withdraw our funds.

As far as the Ulster current account is concerned, as soon as you have your debit card, PIN and online/app access, you can withdraw your funds by Faster Payment, at ATMs, or debit card purchases. Just like any other current account.

As an aside, I also had (and still have) an Ulster Bank savings account. I made several withdrawals from it by Faster Payment. Never once had a problem with it.

you'll not find one this side of the Irish Sea.

This is, of course, true. Luckily though, they are part of the Natwest Group, and matters like proof of ID can be handled via a Natwest or RBS Branch. I know this for a fact because for some unknown reason, my Ulster account had me down as a Dutch national, which I never was and never will be, and to have it corrected, they wanted to see me with my original passport in Branch. I sorted it all with a visit to an RBS branch.

NottinghamKnight

Someone has a very skewed sense of morals or ethics if they think taking money freely offered from multi national financial institutions is something to be concerned about. Spend some time looking at human rights, environmental, slave labour, people trafficking etc would be far more worthy of your time and any efforts that poster may care to expend.

gsmh

In my life if I feel something is wrong then it's wrong, regardless of whether the other party does it or not. I was brought up with 'two wrongs don't make a right'. If a bank is unethical I don't bank with them. Simple.

kinger101

colsten said:

kinger101 said:

colsten said:

kinger101 said:

I'd not touch Ulster Bank.  I had what was supposed to be an instant access savings account with them, in which I had money for a house deposit.  Unfortunately, when I came to withdraw the money (for a house purchase), they told me I needed an electronic secure key generation card to do this, which they'd not bothered to send me when I opened the account.  This took over a week for them to send.  Luckily, I had access to other capital, otherwise I would have needed to visit a branch to get access to my cash.  Which would have meant a trip to Northern Ireland.

They were completely unapologetic  about the fact they'd potentially put me in situation where I would have failed to complete.

They were completely right to be unapologetic. It is down to the account holder to ensure that they are satisfied that they can withdraw their money. The ‘hurdles’ at Ulster are completely reasonable, and in our interests, as they ensure that fraudsters can’t withdraw our funds.

As far as the Ulster current account is concerned, as soon as you have your debit card, PIN and online/app access, you can withdraw your funds by Faster Payment, at ATMs, or debit card purchases. Just like any other current account.

As an aside, I also had (and still have) an Ulster Bank savings account. I made several withdrawals from it by Faster Payment. Never once had a problem with it.

you'll not find one this side of the Irish Sea.

This is, of course, true. Luckily though, they are part of the Natwest Group, and matters like proof of ID can be handled via a Natwest or RBS Branch. I know this for a fact because for some unknown reason, my Ulster account had me down as a Dutch national, which I never was and never will be, and to have it corrected, they wanted to see me with my original passport in Branch. I sorted it all with a visit to an RBS branch.

I did enquire about this at the time, and they told me I could not withdraw cash from an RBS or Natwest branch.  

ischris85

Just to point to others, I setup up a £1 payment from my main account to Ulster (in test of the £1,500) and back again. When setting up the payee on Ulster, it took me all the way up to the last step before saying I need to order a card reader despite the fact I have a compatible one already

crumpet_man

You can use the app without card reader but I think payment is limited to £1000 a day.

colsten

ischris85 said:

Just to point to others, I setup up a £1 payment from my main account to Ulster (in test of the £1,500) and back again. When setting up the payee on Ulster, it took me all the way up to the last step before saying I need to order a card reader despite the fact I have a compatible one already

You should have been able to avoid this by registering a card reader (any card reader) beforehand. That worked for me - I am happily using my Nationwide one, also for RBS and Natwest. Although others have said they were not able to register a card reader unless it was from the respective bank.



kinger101 said:

colsten said:

kinger101 said:

colsten said:

kinger101 said:

I'd not touch Ulster Bank.  I had what was supposed to be an instant access savings account with them, in which I had money for a house deposit.  Unfortunately, when I came to withdraw the money (for a house purchase), they told me I needed an electronic secure key generation card to do this, which they'd not bothered to send me when I opened the account.  This took over a week for them to send.  Luckily, I had access to other capital, otherwise I would have needed to visit a branch to get access to my cash.  Which would have meant a trip to Northern Ireland.

They were completely unapologetic  about the fact they'd potentially put me in situation where I would have failed to complete.

They were completely right to be unapologetic. It is down to the account holder to ensure that they are satisfied that they can withdraw their money. The ‘hurdles’ at Ulster are completely reasonable, and in our interests, as they ensure that fraudsters can’t withdraw our funds.

As far as the Ulster current account is concerned, as soon as you have your debit card, PIN and online/app access, you can withdraw your funds by Faster Payment, at ATMs, or debit card purchases. Just like any other current account.

As an aside, I also had (and still have) an Ulster Bank savings account. I made several withdrawals from it by Faster Payment. Never once had a problem with it.

you'll not find one this side of the Irish Sea.

This is, of course, true. Luckily though, they are part of the Natwest Group, and matters like proof of ID can be handled via a Natwest or RBS Branch. I know this for a fact because for some unknown reason, my Ulster account had me down as a Dutch national, which I never was and never will be, and to have it corrected, they wanted to see me with my original passport in Branch. I sorted it all with a visit to an RBS branch.

I did enquire about this at the time, and they told me I could not withdraw cash from an RBS or Natwest branch.  

If you need to withdraw cash over the counter, you wouldn't choose a bank with the nearest branch a few hundred miles from where you live. Although, if for some reason you can't use an ATM, you could use the Post Office Banking Services for modest amounts of over-the-counter cash withdrawals from your Ulster Bank current account.