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Metro Bank refer a friend offer
Comments
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medias said:So my sister made a complaint one week ago about not getting her £50. She has yet to hear back from MB, although they said most complaints are resolved within 3 days.
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bazwaldo said:medias said:So my sister made a complaint one week ago about not getting her £50. She has yet to hear back from MB, although they said most complaints are resolved within 3 days.0
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My OH and I have now sent 3 secure messages about non-payment of the RAF bonus. He has received 2 standard 'ring us' replies, but mine has been referred to a different department. Wow, let's see what that achieves. Once this is settled, the accounts will be left dormant ready for the next switching offer.0
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I'm not sure I'd even trust them to be able to switch out an account to a new bank.0
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crumpet_man said:I'm not sure I'd even trust them to be able to switch out an account to a new bank.
Worth remembering that the offer is actually administered by a third party called MLP. It seems Metro didn't pick the best partner for their offer, and there is obviously no excuse for Metro CS not knowing about the offer.
https://metrobankinvite.co.uk/referafriend/help-and-support3 -
bazwaldo said:medias said:So my sister made a complaint one week ago about not getting her £50. She has yet to hear back from MB, although they said most complaints are resolved within 3 days.0
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medias said:I don't think you can log a formal complaint with MB by sending a message online or via the app... You need to either phone or write a letter. https://www.metrobankonline.co.uk/help-and-support/forms/give-us-feedback/
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bazwaldo said:medias said:I don't think you can log a formal complaint with MB by sending a message online or via the app... You need to either phone or write a letter. https://www.metrobankonline.co.uk/help-and-support/forms/give-us-feedback/
Do you have a complaint reference number for your current complaint?0 -
colsten said:Did you have a complaint reference number for your original complaint?
Do you have a complaint reference number for your current complaint?
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bazwaldo said:colsten said:Did you have a complaint reference number for your original complaint?
Do you have a complaint reference number for your current complaint?0
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