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Metro Bank refer a friend offer

MSE, why has the Metro refer-a-friend thread been closed?

Forumites have, AFAICS, complied fully with the MSE referral rules, and not posted any referral codes outside the official Referrers' forum.

What is the problem, do you not want your forumites to post such offers? Do you not want forumites to be able to to discuss switching offers from banks? If so, please update your rules so we all know where we stand. Thanks.
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Comments

  • born_again
    born_again Posts: 20,711 Forumite
    10,000 Posts Fifth Anniversary Name Dropper
    You would be better emailing the team.

    Life in the slow lane
  • Herbalus
    Herbalus Posts: 2,634 Forumite
    Tenth Anniversary 1,000 Posts Name Dropper
    I think a board volunteer closed it due to “confusion” as they wrote, though I’m not sure what the confusion was. I don’t think it had the input of MSE itself. 

    But yes, we need a thread to discuss the switching offer, and I’m sure most people on here know that there is a specific thread on the Referral page where people can pick up a referral code if they need one. 
  • pfpf
    pfpf Posts: 5,122 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    something i was going to add to that thread as someone had asked.
    what i found was when completing the switching form, if i used the 1st available date i got an error message, but changing that to the following day completed the process successfully. maybe because my application was later in the day?
  • wmb194
    wmb194 Posts: 5,013 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    edited 28 August 2020 at 7:50AM
    pfpf said:
    something i was going to add to that thread as someone had asked.
    what i found was when completing the switching form, if i used the 1st available date i got an error message, but changing that to the following day completed the process successfully. maybe because my application was later in the day?
    I had the same issue when trying to apply for the switch during the morning. I was also having trouble opening the switching terms PDF - the system wanted me to login to some kind of Microsoft Azure server with Metro Bank PLC credentials. Metro Bank's IT systems have never impressed me and I just see these problems as part of what to expect from it.
  • Over62
    Over62 Posts: 144 Forumite
    Tenth Anniversary 100 Posts Photogenic
    I was also having trouble opening the switching terms PDF - the system wanted me to login to some kind of Microsoft Azure server with Metro Bank PLC credentials. Metro Bank's IT systems have never impressed me and I just see these problems as part of what to expect from it.
    wmb194 - I am having the same problem.   You say was - have you found a way round this?
  • bristolleedsfan
    bristolleedsfan Posts: 12,649 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Over62 said:
    I was also having trouble opening the switching terms PDF - the system wanted me to login to some kind of Microsoft Azure server with Metro Bank PLC credentials. Metro Bank's IT systems have never impressed me and I just see these problems as part of what to expect from it.
    wmb194 - I am having the same problem.   You say was - have you found a way round this?

    Does not need to be opened, just click it, is switch completion date given that determines whether switching form submits
  • movingon
    movingon Posts: 539 Forumite
    Part of the Furniture 100 Posts Name Dropper
    And...make sure your photo id is clear and personal id only contains your face. I  was not accepted, and was advised that this is probably the likely reason the application was rejected, given I have not had problems previously.
  • wmb194
    wmb194 Posts: 5,013 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    edited 28 August 2020 at 9:15AM
    Over62 said:
    I was also having trouble opening the switching terms PDF - the system wanted me to login to some kind of Microsoft Azure server with Metro Bank PLC credentials. Metro Bank's IT systems have never impressed me and I just see these problems as part of what to expect from it.
    wmb194 - I am having the same problem.   You say was - have you found a way round this?
    No, but eventually the system* decided that I had opened the document and it would allow me to proceed as despite clicking on the link I had been receiving an error message saying that I hadn't read the document.

    *It wants you to use a 'trusted device' so on my PC it seemed to prefer the Edge web browser and when I logged into internet banking via Edge it asked if I wanted to make my computer a trusted device. It's difficult to know which action mattered most but I then opened the link on the switch form by right-clicking on the link and telling it to open in another tab and and changing the switch date to one day later than the indicated earliest it then finally worked.
  • wmb194
    wmb194 Posts: 5,013 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    edited 28 August 2020 at 9:22AM
    Over62 said:
    I was also having trouble opening the switching terms PDF - the system wanted me to login to some kind of Microsoft Azure server with Metro Bank PLC credentials. Metro Bank's IT systems have never impressed me and I just see these problems as part of what to expect from it.
    wmb194 - I am having the same problem.   You say was - have you found a way round this?

    Does not need to be opened, just click it, is switch completion date given that determines whether switching form submits
    Even after clicking the link, when I was using Chrome it was giving me an error message saying that I hadn't read the document and the switch couldn't proceed unless I did.
    Anyway, whatever. Like I said, Metro Bank sucks so I'm not surprised in the slightest that we're seeing these silly problems. 
  • Browntoa
    Browntoa Posts: 49,609 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Herbalus said:
    I think a board volunteer closed it due to “confusion” as they wrote, though I’m not sure what the confusion was. I don’t think it had the input of MSE itself. 

    But yes, we need a thread to discuss the switching offer, and I’m sure most people on here know that there is a specific thread on the Referral page where people can pick up a referral code if they need one. 
    The "confusion" was that thread got moved to referrals , so we had two threads with the title "metro Bank referral" . 

    I've no idea why it was moved or who did it which is why I couldn't move it back . 

    It was closed to stop referral link double posting
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