Returning unsatisfactory PC to AO.com

DoaM

Shakes head in bemusement 🙄

Please point us to this law ... and the exact section which you believe proves you right.

fred246

Seeing it has now been sent back we can now advise the OP how to avoid that problem in the future. Power supplies are normally just quoted as a maximum power eg 550w PSU which means very little. Cheap PSUs can be very noisy. So always make sure you buy a PC with a quiet PSU. Most people find the standard CPU fan acceptable.

DoaM

If OP wants help speccing up a decent value-for-money gaming PC then they can raise a new post in the Techie Stuff board. That's not for here.

What is for here is for you to answer my question rather than try to slopey-shoulder it.

fred246

Distance selling regulations are all over the internet. Just Google them. The idea is that if you buy something mail order you haven't had a chance to see it. So if you aren't happy you send it back for a full refund just like happened here. Not rocket science.

DoaM

No - you misunderstand. I and several others here are of the same opinion, said opinion differing from yours. And I know exactly where to find the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. (The old distance selling regulations were superseded). As you have the differing opinion then I'm asking you to prove your point. I've already pointed you to the relevant legislation, so show what's there that backs up your opinion - if you refuse to do so then I can only assume that you can't.

Spank

Fred you really have to stop spouting misinformation. If people read and believe what you are saying it could cause them problems.

fred246

It's up to individuals to assert their rights. Companies will do almost anything to increase their profits which is why we have laws. If companies won't comply we have courts. If people won't use them then it's up to them. Fortunately in this case the item was returned for a full refund. The last few items I have returned to Amazon they have been fantastic. Paid return postage and refunded before they've got the item bank. No wonder they are so successful. Maybe ao best avoided.

DoaM

As expected ... slopey shoulders.

Spank

Fred, if you're having a discussion in real life and the other person starts saying something you don't agree with do you stick your finger in your ears and shout la la la la la la la la?

Aylesbury_Duck

Spank said:

Fred, if you're having a discussion in real life and the other person starts saying something you don't agree with do you stick your finger in your ears and shout la la la la la la la la?

In my experience, those that are the most bullish online are typically rather meek in real life, avoiding argument or confrontation whenever possible.