Student loans and pensions

Delete33

Hi Mrs Ryan, my two are with the FOS PDUK and QQ , Lets get a brilliant result!!!!!!!!!!:cool:

MARKOS72

Delete33 wrote: »

Hi Mrs Ryan, my two are with the FOS PDUK and QQ , Lets get a brilliant result!!!!!!!!!!:cool:

You had anything back from Ombudsman about your case being assigned yet?

Delete33

Nothing yet Markos72,:(

fusionx212

Delete33 wrote: »

Nothing yet Markos72,:(

my case has been assigned and closed by the ombudsman ruling in my favour. all within 2 weeks.

MARKOS72

fusionx212 wrote: »

my case has been assigned and closed by the ombudsman ruling in my favour. all within 2 weeks.

Excellent news

fusionx212

So I have sent my usual one email a week to wonga requesting an update.

however I had a different email from Wonga today saying I had sent my DSAR with £10 deposit for the efforts. (which I did) but they said there was a delay in providing these to me even though Someone had already emailed all of them to me. So i have asked for the refund of the £10 back, it seems someone is reviewing my case hopefully I'll get a reasonable response back from them soon.

Boatdweller

Wonga seem to be taking their sweet time with my refund.

justinsrival

fusionx212 wrote: »

most i have read requested 4 weeks. doesnt mean any different to be fair.. an offer is different. i have taken the time to find out exactly what i have paid and what i expect back.

this will benefit you if you have to approach the fos it saves them alot of time and effort.

Sorry - I meant, 2 weeks after the additional 4 weeks that they have been asking for?

I waited the 8 weeks, they asked for another 4 weeks. At the end of the 4 weeks they asked for an additional 2 weeks. I've not seen it happening to anybody else? I'm pretty confident with this complaint as I have an email stating I couldn't afford to pay the loan but they continued to lend many, many times after that. The additional 2 weeks ends next Friday - just want to avoid escalating to the ombudsman.

debtfree2016x

Advice regarding pounds to pocket needed.
I am now into my 11th week of waiting for a reply from p2p, this is the time from which they asked for up to 8 weeks to review my complaint. I have emailed at week 7,8,9,10 had no response what so ever.
Do I go to the FO? or will they want me to wait till I hear my final response?
TIA

Ginger.ice

debtfree2016x wrote: »

Advice regarding pounds to pocket needed.
I am now into my 11th week of waiting for a reply from p2p, this is the time from which they asked for up to 8 weeks to review my complaint. I have emailed at week 7,8,9,10 had no response what so ever.
Do I go to the FO? or will they want me to wait till I hear my final response?
TIA

If I were you I'd take it to the FOS. From personal experience, and from reading a lot of other comments here QQ and P2P are unlikely to ever accept fault and will only ever offer a relatively small 'gesture of goodwill'. For example, my complaint was worth approx. £1k with QQ and £1k with P2P, however they offered £150 for each to try and keep me from escalating it.


Send it straight to the FOS as you will end up sending it to them anyway.