Student loans and pensions

Delete33

I agree justinsrival, lots of consumers have paid in full on time. Affordability is the key question and did the PDL really bother doing credit checks?

SweetSymphony

Omg am shocked!! MyJar (previously Txtloan) have responded 5 days after my complaint and have offered a refund of just over £2.5k including 8% and to remove from credit report!! I am so glad I found this thread I probably would not have thought to complain otherwise...thank you so much to all who post!!

1 down 5 to go....Dont expect the others to be as easy!! Good luck to all waiting....miracles do happen (sometimes!!):money::money:

Delete33

Brilliant news SweetSymphony!!!!!!!!!!!!!!!!!!!!!!!:rotfl::T:rotfl::j:beer:;) Please read post 200 SPOOKY!!!!!!!!!!!

Delete33

Thats the way to go tibawo. Hope you are successful !!!!!!!!!!!!!!!!

debtfree2016x

On the FO Website you can search the data Base of logged complaints. I looked up QQ 6 cases were turned down and 43 ruled for QQ to repay interest etc
Very promising

Delete33

Great info debtfree2016x, spotted 35 cases ruling against Payday uk so it is looking promising as you say.

DebtWoes

Hi, I'm looking to do this with a few Payday lenders. I had success with QuidMarket a couple of years ago but never thought of going through the process with the others.

I'm having a problem with Payday UK. I went on the live chat a couple of weeks ago and asked for an account statement for them and the other companies under the Instant Cash Loans umbrella (I can't remember the name but I did note I had loans with one of the other companies). I haven't received anything and chased a couple of times with live chat but still nothing. Any advice on what to do about this?

Delete33

Hi DebtWoes, PDUK and QQ are ignoring peoples requests and the FO. These PDL are the worst of the worst. They have 8 weeks to respond, keep on at them then escalate to the FOS, I have been ignored by PDUK for 3 weeks , they will learn a hard lesson one day. Read DebtCamel.co.uk for more advice.

Jon8sher1

I finally received my account information from PDUK. They never responded to my emails., I had been emailing since 27th November. I spoke to them over the phone on this number last week and the 2 people I spoke with were helpful 08002802548. The second person I spoke to though did tell me that they are only just looking at complaints made in October!

Delete33

After reading several cases on the FOS website it is apparent that some PDL think they are above the law and will continue to breach guidelines to make a fast buck. The more customers that complain the better, some smaller PDL have gone into liquidation ( Great ), the most obnoxious are QQ and PDUK who are still breaching guidelines and ignoring customers with complaints.