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Elderly Parents getting Ripped Off

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Comments

  • elsien
    elsien Posts: 36,504 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 16 July 2020 at 2:57PM
    MalMonroe said:
    Talldave said:
    roddydogs said:
    And of course the size of house, £300 pm is at least 3 times too much for a small house, even detached.
    Under £140 a month here for a 5 bed detached eating through 43,000kWh gas and 4800kWh electricity a year.

    OP urgently needs to review the bills!
    Hello! Who is your energy company please? I ask because my energy company says I should pay £150 per month for a two bed ground floor flat and I think it's a little high. . .  they started me off on £50 per month when I switched. Many thanks, in advance.
    You probably need to start your own thread otherwise this is going to get confusing.
    However the cardinal rule is to ignore the monthly payment and check the figures on your actual usage. An increase in £100 a month would tend to indicate you have been underpaying on the energy that you have been using up till this point. 
    All shall be well, and all shall be well, and all manner of things shall be well.

    Pedant alert - it's could have, not could of.
  • Robin9
    Robin9 Posts: 12,893 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    edited 16 July 2020 at 3:08PM
    xlcn99 - could you read the meters yourself please  - something looks wrong as the monthly bills jump around all over the place.
    and what was going on in February - a pre lockdown houseful ?

    You quote at the end of the figures a credit of £450 -  in the period for which you gave figures they paid over £1200 more than the bills . Were they very much in debt at the beginning ?
    Never pay on an estimated bill. Always read and understand your bill
  • xlnc99
    xlnc99 Posts: 1,673 Forumite
    1,000 Posts Fourth Anniversary Name Dropper
    Hi Guys,
    Thanks for your replies. I want to cross of the electricity before i get on to the boiler/gas situation.

    Electricity - 8622wh  = £1132.24

    September 2019                           £68                     446kwh
    October 2019                              £58.34               407kwh
    December 2019                          £56.44                431kwh
    January 2020                              £465.47              3559kwh
    February 2020                            £137.68              1053kwh
    March 2020                                £54.43                 416kwh
    April 2020                                   £47.59                364kwh
    May 2020                                   £88.60                677kwh
    June 2020                                  £17.44               133kwh

    Most of you mentioned that the Electricity readings look ok. However i am particularly keen on Jan and Feb as these prices are against the monthly average but quite a bit, Jan especially. I mean, £465.47 for Jan and £137.68 for Feb.

    That seems particularly off to me and doesnt make sense. I have spoken to my parents and they said there was nothing abnormal about the electricity for those two months. They have one TV and SKY. Normal gas cooker, oven, fridge/freezer. Its not as if the lights in the rooms are on 24/7 as they are two of them. The leave the kitchen light on all night and there is an outside porch light which is on 24/7 at night time for 12 hours but i think its one of those energy saving bulbs. They have a shower but no-one uses it, they prefer baths. So i cannot understand why the electric is so high? Whats more baffling is June is £17.44 and May is £88.60? I mean the only thing i can think of is the FAN usage but again there are two of them and the only put the fan on when its hot.

    £465 in Jan is absurd - what could have happened here for this price?
  • xlnc99
    xlnc99 Posts: 1,673 Forumite
    1,000 Posts Fourth Anniversary Name Dropper
    @Robin - Yes i am confused too. Like i said there is nothing out the ordinary in my parents household. They are consistent with their electricity and gas all year around so i like you am confused by the prices keep jumping around each month. It doesnt make any sense to me? Nothing to note in Feb like every month, they live a dull and simple life (do not mean that in rude way).

    Do you want me to take a meter reading currently and post it on the the thread?
  • Robin9
    Robin9 Posts: 12,893 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    xlnc99 said:
    Hi Guys,
    Thanks for your replies. I want to cross of the electricity before i get on to the boiler/gas situation.

    Electricity - 8622wh  = £1132.24

    September 2019                           £68                     446kwh
    October 2019                              £58.34               407kwh
    December 2019                          £56.44                431kwh
    January 2020                              £465.47              3559kwh
    February 2020                            £137.68              1053kwh
    March 2020                                £54.43                 416kwh
    April 2020                                   £47.59                364kwh
    May 2020                                   £88.60                677kwh
    June 2020                                  £17.44               133kwh

    Most of you mentioned that the Electricity readings look ok. However i am particularly keen on Jan and Feb as these prices are against the monthly average but quite a bit, Jan especially. I mean, £465.47 for Jan and £137.68 for Feb.

    That seems particularly off to me and doesnt make sense. I have spoken to my parents and they said there was nothing abnormal about the electricity for those two months. They have one TV and SKY. Normal gas cooker, oven, fridge/freezer. Its not as if the lights in the rooms are on 24/7 as they are two of them. The leave the kitchen light on all night and there is an outside porch light which is on 24/7 at night time for 12 hours but i think its one of those energy saving bulbs. They have a shower but no-one uses it, they prefer baths. So i cannot understand why the electric is so high? Whats more baffling is June is £17.44 and May is £88.60? I mean the only thing i can think of is the FAN usage but again there are two of them and the only put the fan on when its hot.

    £465 in Jan is absurd - what could have happened here for this price?
    You need to quote the meter readings and the letters A,C and E  for all of them. Are you sure they are reading the meters correctly ?
    Is there also an Immersion being used |?
    Never pay on an estimated bill. Always read and understand your bill
  • Talldave
    Talldave Posts: 2,002 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    MalMonroe said:
    Talldave said:
    roddydogs said:
    And of course the size of house, £300 pm is at least 3 times too much for a small house, even detached.
    Under £140 a month here for a 5 bed detached eating through 43,000kWh gas and 4800kWh electricity a year.

    OP urgently needs to review the bills!
    Hello! Who is your energy company please? I ask because my energy company says I should pay £150 per month for a two bed ground floor flat and I think it's a little high. . .  they started me off on £50 per month when I switched. Many thanks, in advance.
    Symbio for electricity,  Gulf for gas. But if I was switching today, Ebico would be cheapest for gas. But my consumption will be totally different to yours, so you need to put your own figures into a comparison site. Do start another thread to keep this one clear for the OP's issue. 
  • Robin9
    Robin9 Posts: 12,893 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    xlnc99 said:

    Do you want me to take a meter reading currently and post it on the the thread?
    Yes please -  and quote the reading on the last bill.   Readings are always better than £
    Never pay on an estimated bill. Always read and understand your bill
  • Gerry1
    Gerry1 Posts: 10,850 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    MalMonroe said:
    Hello! Who is your energy company please? I ask because my energy company says I should pay £150 per month for a two bed ground floor flat and I think it's a little high. . .  they started me off on £50 per month when I switched. Many thanks, in advance.
    Please delete your post and start a new thread of your own, otherwise it can get very confusing when new people's issues all get jumbled up in someone else's thread.  Thanks !
  • xlnc99
    xlnc99 Posts: 1,673 Forumite
    1,000 Posts Fourth Anniversary Name Dropper
    Ok - if we can just focus on the electricity then move on to the GAS which i believe from everyone's replies seems to be a big problem.

     What shall i post in regards for the numbers.I have been to the meter reading for the electric and pressed 9 and a bunch of numbers come up. Different numbers come up throughout - which numbers do i post on here and how do i know which is which?

    Thanks
  • xlnc99
    xlnc99 Posts: 1,673 Forumite
    1,000 Posts Fourth Anniversary Name Dropper
    Sorry - the immersion is being used
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