Santander mortgage timeline

JD12Ev

JonMitchell said:

Saw this thread and wonder if members here are still experiencing a slow response/long delay from Santander at the moment for underwriting approval?

Yep! My application has been passed back and forth the underwriters 4 times, each time needed a new document.. im 5 weeks in since submitting application, and usually wait 4/5 days from submitting the document (which i send the same day the ask for it) to get an update that its been passed back to the underwritter.. then another 4/5 day wait to get an update. 

My valuation was done 3 weeks ago and they were satisfied with the amount.. hoping for some news soon! X

JonMitchell

JD12Ev said:

JonMitchell said:

Saw this thread and wonder if members here are still experiencing a slow response/long delay from Santander at the moment for underwriting approval?

Yep! My application has been passed back and forth the underwriters 4 times, each time needed a new document.. im 5 weeks in since submitting application, and usually wait 4/5 days from submitting the document (which i send the same day the ask for it) to get an update that its been passed back to the underwritter.. then another 4/5 day wait to get an update. 

My valuation was done 3 weeks ago and they were satisfied with the amount.. hoping for some news soon! X

All the best! May I find out if yours is a purchase/remortgage from another lender to Santander or?

I am trying to remortgage and trying to find out who to go with....

strike4a

Their underwriting process is painfully long and with no communication as to how it is progressing. We've finally had confirmation our application is approved, timeline (porting and borrowing more):

Agreement in Principle/soft search - 26th May

Application submitted - 28th May

Additional payslips requested - 28th May

Survey instructed - 3rd June

Passed to underwriters - 4th June

Hard search - 7th June

Survey - 14th June

Underwriters request more info - 14th June

Passed back to underwriters - 16th June

Soft/hard searches - 21st June

Underwriters request more info - 23rd June

Underwriters request more info - 2nd July

Mortgage verbally approved via broker - 9th July

Mortgage approved to broker via email - 12th July

JD12Ev

JonMitchell said:

JD12Ev said:

JonMitchell said:

Saw this thread and wonder if members here are still experiencing a slow response/long delay from Santander at the moment for underwriting approval?

Yep! My application has been passed back and forth the underwriters 4 times, each time needed a new document.. im 5 weeks in since submitting application, and usually wait 4/5 days from submitting the document (which i send the same day the ask for it) to get an update that its been passed back to the underwritter.. then another 4/5 day wait to get an update. 

My valuation was done 3 weeks ago and they were satisfied with the amount.. hoping for some news soon! X

All the best! May I find out if yours is a purchase/remortgage from another lender to Santander or?

I am trying to remortgage and trying to find out who to go with....

Im a first time buyer, didnt think my case was that complicated.. just had an update its been passed back to the underwritter.. fingers crossed!! X

JD12Ev

strike4a said:

Their underwriting process is painfully long and with no communication as to how it is progressing. We've finally had confirmation our application is approved, timeline (porting and borrowing more):

Agreement in Principle/soft search - 26th May

Application submitted - 28th May

Additional payslips requested - 28th May

Survey instructed - 3rd June

Passed to underwriters - 4th June

Hard search - 7th June

Survey - 14th June

Underwriters request more info - 14th June

Passed back to underwriters - 16th June

Soft/hard searches - 21st June

Underwriters request more info - 23rd June

Underwriters request more info - 2nd July

Mortgage verbally approved via broker - 9th July

Mortgage approved to broker via email - 12th July

A huge congratulations! I have been following your journey, its so lovely to see you've finally got your offer.

I feel your frustration with the underwriters! Weve gone back and forth 4 times, once was because a letter from my employer was addressed to 'to whom it may concern' and not addressed to santander they wanted it rewritten.. frustrating! 

You must be thrilled the wait is over! Hope the next stage goes smoothly for you x

JonMitchell

strike4a said:

Their underwriting process is painfully long and with no communication as to how it is progressing. We've finally had confirmation our application is approved, timeline (porting and borrowing more):

Agreement in Principle/soft search - 26th May

Application submitted - 28th May

Additional payslips requested - 28th May

Survey instructed - 3rd June

Passed to underwriters - 4th June

Hard search - 7th June

Survey - 14th June

Underwriters request more info - 14th June

Passed back to underwriters - 16th June

Soft/hard searches - 21st June

Underwriters request more info - 23rd June

Underwriters request more info - 2nd July

Mortgage verbally approved via broker - 9th July

Mortgage approved to broker via email - 12th July

Congrats!

Just few questions:

Payslips - how many payslips did Santander ended asking from you? I thought usually it is just 3 months for banks

Was wondering if you would be able to share what other info they requested from you? It is alright if you prefer not to share if they are personal queries.

Interestingly as I read through this post, there are few who have fast response/approval from Santander while the majority have a lagging slow response.....

mortgagehope

JonMitchell said:

Saw this thread and wonder if members here are still experiencing a slow response/long delay from Santander at the moment for underwriting approval?

We're at 8 weeks and counting! 

strike4a

JonMitchell said:

strike4a said:

Their underwriting process is painfully long and with no communication as to how it is progressing. We've finally had confirmation our application is approved, timeline (porting and borrowing more):

Agreement in Principle/soft search - 26th May

Application submitted - 28th May

Additional payslips requested - 28th May

Survey instructed - 3rd June

Passed to underwriters - 4th June

Hard search - 7th June

Survey - 14th June

Underwriters request more info - 14th June

Passed back to underwriters - 16th June

Soft/hard searches - 21st June

Underwriters request more info - 23rd June

Underwriters request more info - 2nd July

Mortgage verbally approved via broker - 9th July

Mortgage approved to broker via email - 12th July

Congrats!

Just few questions:

Payslips - how many payslips did Santander ended asking from you? I thought usually it is just 3 months for banks

Was wondering if you would be able to share what other info they requested from you? It is alright if you prefer not to share if they are personal queries.

Interestingly as I read through this post, there are few who have fast response/approval from Santander while the majority have a lagging slow response.....

Initially asked for latest payslip then mortgage centre asked for last 3.

Also asked for info ref BTL mortgages we have which are with Santander…

Then queries about childcare costs and name discrepancies on some documents (wife’s maiden name appears in a few places).

JonMitchell

strike4a said:

JonMitchell said:

strike4a said:

Their underwriting process is painfully long and with no communication as to how it is progressing. We've finally had confirmation our application is approved, timeline (porting and borrowing more):

Agreement in Principle/soft search - 26th May

Application submitted - 28th May

Additional payslips requested - 28th May

Survey instructed - 3rd June

Passed to underwriters - 4th June

Hard search - 7th June

Survey - 14th June

Underwriters request more info - 14th June

Passed back to underwriters - 16th June

Soft/hard searches - 21st June

Underwriters request more info - 23rd June

Underwriters request more info - 2nd July

Mortgage verbally approved via broker - 9th July

Mortgage approved to broker via email - 12th July

Congrats!

Just few questions:

Payslips - how many payslips did Santander ended asking from you? I thought usually it is just 3 months for banks

Was wondering if you would be able to share what other info they requested from you? It is alright if you prefer not to share if they are personal queries.

Interestingly as I read through this post, there are few who have fast response/approval from Santander while the majority have a lagging slow response.....

Initially asked for latest payslip then mortgage centre asked for last 3.

Also asked for info ref BTL mortgages we have which are with Santander…

Then queries about childcare costs and name discrepancies on some documents (wife’s maiden name appears in a few places).

Thanks! I bet you must be thrilled to have your mortgage all sorted! 

JonMitchell

mortgagehope said:

JonMitchell said:

Saw this thread and wonder if members here are still experiencing a slow response/long delay from Santander at the moment for underwriting approval?

We're at 8 weeks and counting! 

So sorry to hear....hope it will be sorted out nicely for you soon!