Santander mortgage timeline

ka86ftb

Might be worth appealing?DRC1988 said:

Stressed to the max... Just had my offer in from Santander however its 8k under. claiming i have undisclosed credit but it all my credit card was paid off before i submitted my application and took 2 months to filter though. Dose anyone know if they would re-pull my credit file as it is now up to date? thanks in advance 

26C

85c said:

26C said:

Thoksy said:

26C said:

Finally mortgage has been approved. 
Started 5th oct & got declined 9th Nov.

appealed the decision with new info and have won the appeal.
letter from solicitor worked for escalation, now just waiting for offer to come out.

Congratulations 🎉 
What was the reason you have declined? 

declined due to our company accounts being too far outdated so had to update to 2020 accounts

This is what they’ve asked us to do. MB said they are happy just waiting for an offer I’m preying for one! 

I am sure you will get an offer soon they just want to check covid hasn’t been a problem.

Gingaling

Hi,
does anyone know of a contact email address for escalating cases? My solicitor has agreed to write in and explain our vendors are threatening to pull out, but would rather email than send a letter. Any advice appreciated! 

Coopsy85

Coopsy85 said:

I’ve been lurking here for a few weeks with a growing sense of dread. 

Porting our current Santander mortgage and borrowing extra, total ltv 69%, I’m employed and hubby SE. Made our application last Wednesday direct to Santander and had a phone call today to say mortgage is approved subject to valuation. Completely shocked and assume that having an existing mortgage with them is the reason we were assessed so quickly?
fingers crossed the valuation goes well, that will be one of a thousand things ticked off before moving. 

Confirmed yesterday, valuation complete and mortgage offer issued. 

I really hope everyone waiting gets some good news soon. 

85c

26C said:

85c said:

26C said:

Thoksy said:

26C said:

Finally mortgage has been approved. 
Started 5th oct & got declined 9th Nov.

appealed the decision with new info and have won the appeal.
letter from solicitor worked for escalation, now just waiting for offer to come out.

Congratulations 🎉 
What was the reason you have declined? 

declined due to our company accounts being too far outdated so had to update to 2020 accounts

This is what they’ve asked us to do. MB said they are happy just waiting for an offer I’m preying for one! 

I am sure you will get an offer soon they just want to check covid hasn’t been a problem.

Thank you we are ready to exchange on our house and asked solicitor again if she’d help us and write a letter but she flat out refused again! She’s been awful they whole way through. 

Jimwaz18

Hi all I’ve been scalping this thread for a couple of months and just want to share what’s been going on.
applied to Santander on the 16th November.
sent all documents on the 16th October, I’m self employed and my girlfriend is employed without being affected thought covid.
After 5 weeks weeks they asked if we was both affected with covid which my girlfriend wasn’t but I for 3 weeks due to shut down due to building supplies, so I took the first grant.
 Everything was excepted and got the mortgage expectance subject to valuation on the 25th November.
we waited 2 weeks for the valuation and chasing the MA for updates and eventually got that it had been done by desk top and was was accepted, as soon as it was done we got the much awaited formal txt and email that all has been agreed and accepted but the day that my MB said they wanted to see 3 months of my business bank statements which I thought was strange after everything was underwritten and accepted.
The day after my MB said it was sent out by technical mistake and to ignore until they check my bank statements even though it’s all been passed. Wow what a body blow. That was on Monday the 14 December. On the Friday morning my MB phoned me to tell me we had been declined due to a payment being cleared which was a credit card which made no sense on the bank statement. He then phoned me later on that Friday to tell me it wasn’t that and that they have misread my business bank statements for earnings even thought they have had my personal bank statements for earnings from the 16th October. The whole process has been a mess and now just waited for and appeal to get things sorted.😡

85c

Jimwaz18 said:

Hi all I’ve been scalping this thread for a couple of months and just want to share what’s been going on.
applied to Santander on the 16th November.
sent all documents on the 16th October, I’m self employed and my girlfriend is employed without being affected thought covid.
After 5 weeks weeks they asked if we was both affected with covid which my girlfriend wasn’t but I for 3 weeks due to shut down due to building supplies, so I took the first grant.
 Everything was excepted and got the mortgage expectance subject to valuation on the 25th November.
we waited 2 weeks for the valuation and chasing the MA for updates and eventually got that it had been done by desk top and was was accepted, as soon as it was done we got the much awaited formal txt and email that all has been agreed and accepted but the day that my MB said they wanted to see 3 months of my business bank statements which I thought was strange after everything was underwritten and accepted.
The day after my MB said it was sent out by technical mistake and to ignore until they check my bank statements even though it’s all been passed. Wow what a body blow. That was on Monday the 14 December. On the Friday morning my MB phoned me to tell me we had been declined due to a payment being cleared which was a credit card which made no sense on the bank statement. He then phoned me later on that Friday to tell me it wasn’t that and that they have misread my business bank statements for earnings even thought they have had my personal bank statements for earnings from the 16th October. The whole process has been a mess and now just waited for and appeal to get things sorted.😡

Oh my god that’s so awful! I’m so so sorry, I thought we had it hard. If it helps we were declined because they didn’t read our stuff properly they said we’d not been ltd for 2 years, we have been, before we where ST. We also went with Aldermore and they gave us an offer then retracted it. We are now in appeal and submitted everything, it is a living hell, we’ve been doing this for 24 weeks with Aldermore abs Santander.

AnonymousT

85c said:

Jimwaz18 said:

Hi all I’ve been scalping this thread for a couple of months and just want to share what’s been going on.
applied to Santander on the 16th November.
sent all documents on the 16th October, I’m self employed and my girlfriend is employed without being affected thought covid.
After 5 weeks weeks they asked if we was both affected with covid which my girlfriend wasn’t but I for 3 weeks due to shut down due to building supplies, so I took the first grant.
 Everything was excepted and got the mortgage expectance subject to valuation on the 25th November.
we waited 2 weeks for the valuation and chasing the MA for updates and eventually got that it had been done by desk top and was was accepted, as soon as it was done we got the much awaited formal txt and email that all has been agreed and accepted but the day that my MB said they wanted to see 3 months of my business bank statements which I thought was strange after everything was underwritten and accepted.
The day after my MB said it was sent out by technical mistake and to ignore until they check my bank statements even though it’s all been passed. Wow what a body blow. That was on Monday the 14 December. On the Friday morning my MB phoned me to tell me we had been declined due to a payment being cleared which was a credit card which made no sense on the bank statement. He then phoned me later on that Friday to tell me it wasn’t that and that they have misread my business bank statements for earnings even thought they have had my personal bank statements for earnings from the 16th October. The whole process has been a mess and now just waited for and appeal to get things sorted.😡

Oh my god that’s so awful! I’m so so sorry, I thought we had it hard. If it helps we were declined because they didn’t read our stuff properly they said we’d not been ltd for 2 years, we have been, before we where ST. We also went with Aldermore and they gave us an offer then retracted it. We are now in appeal and submitted everything, it is a living hell, we’ve been doing this for 24 weeks with Aldermore abs Santander.

85c said:

Jimwaz18 said:

Hi all I’ve been scalping this thread for a couple of months and just want to share what’s been going on.
applied to Santander on the 16th November.
sent all documents on the 16th October, I’m self employed and my girlfriend is employed without being affected thought covid.
After 5 weeks weeks they asked if we was both affected with covid which my girlfriend wasn’t but I for 3 weeks due to shut down due to building supplies, so I took the first grant.
 Everything was excepted and got the mortgage expectance subject to valuation on the 25th November.
we waited 2 weeks for the valuation and chasing the MA for updates and eventually got that it had been done by desk top and was was accepted, as soon as it was done we got the much awaited formal txt and email that all has been agreed and accepted but the day that my MB said they wanted to see 3 months of my business bank statements which I thought was strange after everything was underwritten and accepted.
The day after my MB said it was sent out by technical mistake and to ignore until they check my bank statements even though it’s all been passed. Wow what a body blow. That was on Monday the 14 December. On the Friday morning my MB phoned me to tell me we had been declined due to a payment being cleared which was a credit card which made no sense on the bank statement. He then phoned me later on that Friday to tell me it wasn’t that and that they have misread my business bank statements for earnings even thought they have had my personal bank statements for earnings from the 16th October. The whole process has been a mess and now just waited for and appeal to get things sorted.😡

Oh my god that’s so awful! I’m so so sorry, I thought we had it hard. If it helps we were declined because they didn’t read our stuff properly they said we’d not been ltd for 2 years, we have been, before we where ST. We also went with Aldermore and they gave us an offer then retracted it. We are now in appeal and submitted everything, it is a living hell, we’ve been doing this for 24 weeks with Aldermore abs Santander.

I really feel for you both.  We've been in the process since the 26th of October...  Most recent thing was 20-21 projections for my Ltd company submitted 9/12, aaaand crickets.....

We're in the mix for a new build and I can just see them remarketing it soon if we don't get a resolution shortly.   Apparently Santander are known to pull applications if you attempt elsewhere as well, so it's just and suck it n see scenario

85c

AnonymousT said:

85c said:

Jimwaz18 said:

Hi all I’ve been scalping this thread for a couple of months and just want to share what’s been going on.
applied to Santander on the 16th November.
sent all documents on the 16th October, I’m self employed and my girlfriend is employed without being affected thought covid.
After 5 weeks weeks they asked if we was both affected with covid which my girlfriend wasn’t but I for 3 weeks due to shut down due to building supplies, so I took the first grant.
 Everything was excepted and got the mortgage expectance subject to valuation on the 25th November.
we waited 2 weeks for the valuation and chasing the MA for updates and eventually got that it had been done by desk top and was was accepted, as soon as it was done we got the much awaited formal txt and email that all has been agreed and accepted but the day that my MB said they wanted to see 3 months of my business bank statements which I thought was strange after everything was underwritten and accepted.
The day after my MB said it was sent out by technical mistake and to ignore until they check my bank statements even though it’s all been passed. Wow what a body blow. That was on Monday the 14 December. On the Friday morning my MB phoned me to tell me we had been declined due to a payment being cleared which was a credit card which made no sense on the bank statement. He then phoned me later on that Friday to tell me it wasn’t that and that they have misread my business bank statements for earnings even thought they have had my personal bank statements for earnings from the 16th October. The whole process has been a mess and now just waited for and appeal to get things sorted.😡

Oh my god that’s so awful! I’m so so sorry, I thought we had it hard. If it helps we were declined because they didn’t read our stuff properly they said we’d not been ltd for 2 years, we have been, before we where ST. We also went with Aldermore and they gave us an offer then retracted it. We are now in appeal and submitted everything, it is a living hell, we’ve been doing this for 24 weeks with Aldermore abs Santander.

85c said:

Jimwaz18 said:

Hi all I’ve been scalping this thread for a couple of months and just want to share what’s been going on.
applied to Santander on the 16th November.
sent all documents on the 16th October, I’m self employed and my girlfriend is employed without being affected thought covid.
After 5 weeks weeks they asked if we was both affected with covid which my girlfriend wasn’t but I for 3 weeks due to shut down due to building supplies, so I took the first grant.
 Everything was excepted and got the mortgage expectance subject to valuation on the 25th November.
we waited 2 weeks for the valuation and chasing the MA for updates and eventually got that it had been done by desk top and was was accepted, as soon as it was done we got the much awaited formal txt and email that all has been agreed and accepted but the day that my MB said they wanted to see 3 months of my business bank statements which I thought was strange after everything was underwritten and accepted.
The day after my MB said it was sent out by technical mistake and to ignore until they check my bank statements even though it’s all been passed. Wow what a body blow. That was on Monday the 14 December. On the Friday morning my MB phoned me to tell me we had been declined due to a payment being cleared which was a credit card which made no sense on the bank statement. He then phoned me later on that Friday to tell me it wasn’t that and that they have misread my business bank statements for earnings even thought they have had my personal bank statements for earnings from the 16th October. The whole process has been a mess and now just waited for and appeal to get things sorted.😡

Oh my god that’s so awful! I’m so so sorry, I thought we had it hard. If it helps we were declined because they didn’t read our stuff properly they said we’d not been ltd for 2 years, we have been, before we where ST. We also went with Aldermore and they gave us an offer then retracted it. We are now in appeal and submitted everything, it is a living hell, we’ve been doing this for 24 weeks with Aldermore abs Santander.

I really feel for you both.  We've been in the process since the 26th of October...  Most recent thing was 20-21 projections for my Ltd company submitted 9/12, aaaand crickets.....

We're in the mix for a new build and I can just see them remarketing it soon if we don't get a resolution shortly.   Apparently Santander are known to pull applications if you attempt elsewhere as well, so it's just and suck it n see scenario

Thank you I really feel for u. It’s awful isn’t it, 4 x we’ve provided documents to prove we have been ltd for 2 years. 

ka86ftb

https://www.mortgagesolutions.co.uk/news/2020/12/23/santander-further-tightens-self-employed-evidence-requirements/

This doesn't help my anxiety levels!!