Reboot and select proper boot device

[Deleted User]

Good morning 
thanks for returning 

I need to take my son to the opticians and will be back in a couple of hours. Thanks again 

debitcardmayhem

OK when you can 👓

DISKPART

SELECT DISK 0

LIST PARTITION

LIST VOLUME

[Deleted User]

Ok

inspectorperez

debitcardmayhem said:

OK when you can 👓

DISKPART

SELECT DISK 0

LIST PARTITION

LIST VOLUME

Not wanting to stick my neb in here debitcardmayhem, and I don't want to disrupt your extremely helpful dialogue with the OP, but I'm just wondering if it is possible that the disc letters assigned to each drive have been corrupted in some way. Its just when I see the screenshot with volume 2 Letter C, described as "Recovery" that prompts my question. I know I have had problems with this sort of thing in the past which can quickly move you into panic mode! If you have already excluded this possibility, please just ignore my comment.

debitcardmayhem

inspectorperez said:

debitcardmayhem said:

OK when you can 👓

DISKPART

SELECT DISK 0

LIST PARTITION

LIST VOLUME

Not wanting to stick my neb in here debitcardmayhem, and I don't want to disrupt your extremely helpful dialogue with the OP, but I'm just wondering if it is possible that the disc letters assigned to each drive have been corrupted in some way. Its just when I see the screenshot with volume 2 Letter C, described as "Recovery" that prompts my question. I know I have had problems with this sort of thing in the past which can quickly move you into panic mode! If you have already excluded this possibility, please just ignore my comment.

No thats the recovery USB , the disk appears to have nothing on it

debitcardmayhem

Hello Deleted_User , the disk is not showing anything to me , in the absence of other tools it would looks like a re-set is the only option, although it may be the disk is totally dead.

exit diskpart

exit the command prompt

then use the reset option , that will wipe the whole data on the disk , you can try the save my data option but I can't see that working

DoaM

As above, not wishing to stick my oar in, but .... what if you select disk 2 then list partition? What do you get?

What size is your HDD in this machine? (Looking at the info suggests you have a single HDD that is stated as 40GB, which is about 36GB in reality - which would tie in [close enough] with the numbers shown in the screenshots. The 29GB volume should probably be the main OS and the <4GB volume is the recovery).

[Deleted User]

This is when I selected to keep files. 

I will now try complete reset

[Deleted User]

DoaM said:

As above, not wishing to stick my oar in, but .... what if you select disk 2 then list partition? What do you get?

What size is your HDD in this machine? (Looking at the info suggests you have a single HDD that is stated as 40GB, which is about 36GB in reality - which would tie in [close enough] with the numbers shown in the screenshots. The 29GB volume should probably be the main OS and the <4GB volume is the recovery).

Don’t know what size hdd

[Deleted User]

This is the complete reset Option. I take it as not good then