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Reboot and select proper boot device

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[Deleted User]
[Deleted User] Posts: 0 Newbie
Third Anniversary 10 Posts
edited 31 May 2020 at 1:56PM in Techie Stuff
Hi 
My son turned on the computer this morning and there is a blank screen with the following message
reboot and select proper boot device
or insert boot media in selected device and press a key. 

Ctrl alt delete gives me the option of F12 for boot menu and delete for bios menu. F12 doesn’t work but delete button works. 

I am absolutely rubbish with any sort of IT, can any one help?
My son needs his pc to be able to keep up with his school work. Any help appreciated, thank you

«13456713

Comments

  • Neil_Jones
    Neil_Jones Posts: 9,537 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Do you have any devices in the USB ports?  Front USB?  You have the boot device as removable for the second, so if you've left a pen drive in there the computer will try to boot from it and will usually fail.

    Failing that, change the 1st Boot Option to Hard Drive, then press F10 to exit, saving changes.
  • debitcardmayhem
    debitcardmayhem Posts: 12,694 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    have you got cd in the drive or usb drive plugged in ?
    4.8kWp 12x400W Longhi 9.6 kWh battery Giv-hy 5.0 Inverter, WSW facing Essex . Aint no sunshine ☀️ Octopus gas fixed dec 24 @ 5.74 tracker again+ Octopus Intelligent Flux leccy
  • I am not using any USB ports in the front of my pc. I am using the back ones because I have a wireless key board and mouse. Will this make a difference? 

  • I have changed the 1st boot to hard disk and still receiving the same message
  • debitcardmayhem
    debitcardmayhem Posts: 12,694 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    no, but have you got a usb stick in
    4.8kWp 12x400W Longhi 9.6 kWh battery Giv-hy 5.0 Inverter, WSW facing Essex . Aint no sunshine ☀️ Octopus gas fixed dec 24 @ 5.74 tracker again+ Octopus Intelligent Flux leccy
  • no, but have you got a usb stick in
    No cd in and no usb stick in 
    except for the usb stick in the back for the Wireless keyboard and mouse which was always been there
  • AstonSmith
    AstonSmith Posts: 176 Forumite
    Fifth Anniversary 100 Posts Photogenic Name Dropper
    Are there any disks listed inside the "Hard Disk Drive Priority" menu?
  • Are there any disks listed inside the "Hard Disk Drive Priority" menu?
    No
  • AstonSmith
    AstonSmith Posts: 176 Forumite
    Fifth Anniversary 100 Posts Photogenic Name Dropper
    It sounds like the hard disk died  :/ (or in the best case, a cable inside the machine has come loose)
  • debitcardmayhem
    debitcardmayhem Posts: 12,694 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Have you got a recovery usb/cd or access to another pc? Which version of windows is on your pc
    4.8kWp 12x400W Longhi 9.6 kWh battery Giv-hy 5.0 Inverter, WSW facing Essex . Aint no sunshine ☀️ Octopus gas fixed dec 24 @ 5.74 tracker again+ Octopus Intelligent Flux leccy
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