Maximising income - Mystery Shopping? Surveys? (Part Three)

beccabee_2

I have a question on behalf of my mum. I've just got her into mystery shopping and she has just done her first shop with GAP, a petrol one, only it doesn't seem to have gone as well as planned. She has had a further email asking for more info, and asking for her to confirm her car reg as the shop seem to have identified her. Anyone had any experience of this, will she be excluded from further shops?

leila1

tigergold wrote: »

I just came on here to mention the fee cut on RE.
Very Cheeky. I'm not going to take one this time round !

I agree with you Leila, the report takes a good 40 mins and with the Apprentice and Desperate Housewives to catch up on there just aren't enough hours in the day ;-)

That is the attitude I like! If we don't say No soon They'll asks us to pay for the sandwich and report for free!:T :T :T

beccabee:
It wasn't a green petrol by any chance? I believe they lost the contract and may be looking for someone to blame!
I think they just ask the question when the shop staff argue the results and most of the time who they thought the mystery shopper was is completely different! since everyone asks for a receipt in these. Tell her not to worry we all get questioned soon or later (keeps us on our toes)!

beccabee_2

not a green petrol, and they have the reg right, though they described my mums car as a sports car, she's 60 in a week and drives a Matiz lol, hardly sporty!

josie

wensie wrote: »

You can ignore the normal emails which offer you a list of jobs. They also make automatic allocations ... much to my dislike when it comes to mortgage visits - I have now complained about it and been taken off all financial visits when I just didn't want to do mortgage visits !! :mad:

With the automatic allocations you will have to accept or decline on their website - if you decline you have to give a reason. To my knowledge you don't get penalised for declining automated allocations.

Thanks, I must just not have received any of these automatic allocations then, yet. Not been registered with them long.

But thanks for the tip off, or I might just have skimmed over the email and deleted without noticing if I didn't like the job! I'll be a bit more attentive in future!

Geeves1980

I've received an email query regarding a shop I did yesterday. It seems I'm not going to be paid because I didn't complete the brief.

It involved going to a supermarket chain store (this particular store only had the fashion, home and lifestyle sections-no food). Two of the sections that needed evaluating were not even there,there was no greeter and there were no service desks in the departments I was meant to direct a query to. I managed to find someone stacking shelves in the clothes department but for the other department I had to make enquiries with I walked around for over 10 minutes trying to find a store assistant and not one could be found. I ended up just going over to the customer service area, which was my last task, making my final query and leaving.

In my report I detailed all of this and when it asked me to comment about a negative aspect of my visit, I reported that there had been noone in these particular departments to direct my query to. In my view, had I been a 'normal customer' and had been waiting that long in a practically empty shop and there was noone to help me, I would leave!

The've now said the visit is invalid, even though I have my receipt for the purchase, the names of the three employees who did help me and detailed how long I was walking around looking for someone.

I'm obviously disappointed I'm not going to get paid and I've emailed back with a detailed explanation about the entire shop. The guy who emailed me even said he felt I had a valid point for not evaluating that area. I said in my opinion I did evaluate it, there were no staff and as a customer this was frustrating and poor. Had the store been busy and I could see staff were serving, I'd obviously wait, but there was a handful of customers in a massive store, you could literally see the tumbleweed rolling across the shop floor!

Anyway from this I have learnt that the stores only want you to say nice things about them!

wensie

Isn't there a suggestion in the brief to go and find a staff member in a different department? I thought it is - if we are talking about the same MS company and the same supermarket chain.

I have written negative reports about the supermarket chain I am talking about and have always been paid. But our branch is quite big and always has (unfriendly and ignorant) staff in every department.

Geeves1980

wensie wrote: »

Isn't there a suggestion in the brief to go and find a staff member in a different department? I thought it is - if we are talking about the same MS company and the same supermarket chain.

I have written negative reports about the supermarket chain I am talking about and have always been paid. But our branch is quite big and always has (unfriendly and ignorant) staff in every department.

No all it said was that if there was noone at the service desk for this department to find someone on the shop floor. There were no service desks at all apart from the one customer service area which I spoke to last.

The way the shop was laid out is that the clothing department was upstairs, took up the whole floor. I managed to find someone working on the floor there. However the other departments were all downstairs and out of the three departments there was noone for over 10 minutes, I walked around the entire floor. I evaluated the service by reporting that there was no service available. Even at the customer service desk they did not know why there was noone there.

Squiggles_2

Timmne wrote: »

I think I may have done, they email with jobs although it's very sporadic.

I think they're linked to Mystery Outsource, who tend to email both companies' offers together and therefore I can't tell whether I have worked for them!

Mystery Outsource allocate all projects on behalf of JKS, including casinos, ID checks, recorded phone calls, health farm visits, a national newspaper (offers etc), fruit juice bars and others. However, not all these projects cover the entire UK.

They are however, keen to recruit more shoppers aged between 18 and 21 years old especially, to undertake ID check visits. If interested, you can register at http://apply.jksmysteryshopping.co.uk

HTH!

moi

Squiggles wrote: »

Mystery Outsource allocate all projects on behalf of JKS, including casinos, ID checks, recorded phone calls, health farm visits, a national newspaper (offers etc), fruit juice bars and others. However, not all these projects cover the entire UK.

They are however, keen to recruit more shoppers aged between 18 and 21 years old especially, to undertake ID check visits. If interested, you can register at http://apply.jksmysteryshopping.co.uk

HTH!

Do JKS pay PAYE or is it Self-Employed?

Squiggles_2

moi wrote: »

Do JKS pay PAYE or is it Self-Employed?

Self employed!