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Void football season & S75

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  • 2e0arr
    2e0arr Posts: 1,007 Forumite
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    2e0arr said:
    if i buy a season ticket with an airline for 19 flights in year 19/20 and they state that they are unable to complete the last 5 or 6 flights I would want a refund. if my footbal club season ticket covers me for 19 home games ata minimum and i see only 14 or 15 then I want at least a refund pro rata from the club at minimum.
    which is what you would probably get - many clubs have already said as much, however they are waiting to see if those games will be played at some point in the future first. What you won't get is a refund for the games that have already been played...

    If you do not get what the terms of the agreement says then there may be a case for a full refund. Its definitely worth a claim to the club the cc company and then the FO. If  the FO disagree with full refund then they will adjudicate what amount you receive.
    Its definately worth a cliam beyond pro rate cancellations and nothing to lose.
  • 2e0arr
    2e0arr Posts: 1,007 Forumite
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    eskbanker said:
    2e0arr said:
    if i buy a season ticket with an airline for 19 flights in year 19/20 and they state that they are unable to complete the last 5 or 6 flights I would want a refund. if my footbal club season ticket covers me for 19 home games ata minimum and i see only 14 or 15 then I want at least a refund pro rata from the club at minimum.
    If a football club sold season tickets on the basis of a guaranteed minimum number of matches, without any force majeure clauses to protect it in the event of not being in a position to play them, then they would indeed be on the hook for refunds, and deservedly so.  Has anyone identified such a club?

    In Leicester's T&C's: (no mention of a minimum number of matches)

    A Season Ticket admits the bearer to occupy his/her seat indicated on the Season Ticket at the relevant Match consisting of The FA Premier League/English Football League First Team home league matches played by the Club at the Stadium for the 2019/20 season only. All other cup or friendly matches or any other matches in which the Club is involved in and/or participates in and/or any other events held at the Stadium are excluded from a Season Ticket, unless announced and/or communicated to you by the Club in advance.

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    City have confirmed that season tickets will remain valid if and when the fixtures are played. However, if they do not go ahead, or are played behind closed doors, fans can receive a cash refund, or can offset the value of the affected matches against the price of their season ticket for next season.

     i think that Arsenal say the season ticket covers the 19 premier league matches. i was unable to get into the arsenal website for some i unknown reason.
  • mr_stripey
    mr_stripey Posts: 949 Forumite
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    2e0arr said:
    2e0arr said:
    if i buy a season ticket with an airline for 19 flights in year 19/20 and they state that they are unable to complete the last 5 or 6 flights I would want a refund. if my footbal club season ticket covers me for 19 home games ata minimum and i see only 14 or 15 then I want at least a refund pro rata from the club at minimum.
    which is what you would probably get - many clubs have already said as much, however they are waiting to see if those games will be played at some point in the future first. What you won't get is a refund for the games that have already been played...

    If you do not get what the terms of the agreement says then there may be a case for a full refund. Its definitely worth a claim to the club the cc company and then the FO. If  the FO disagree with full refund then they will adjudicate what amount you receive.
    Its definately worth a cliam beyond pro rate cancellations and nothing to lose.
    Our owners always do the best thing for us, so I have no worries on that side of things. If the games don't get played or are played behind closed doors then I imagine they'll just knock the money of next year's ticket. Season tickets prices have been frozen at Leicester for at least 8 years I think - mine is £365 and the kids are £40 each so pretty good value really. 
  • mr_stripey
    mr_stripey Posts: 949 Forumite
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    2e0arr said:


     i think that Arsenal say the season ticket covers the 19 premier league matches. i was unable to get into the arsenal website for some i unknown reason.
    I wouldn't even like to guess how much an Arsenal season ticket costs! 
  • eskbanker
    eskbanker Posts: 37,459 Forumite
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    Arsenal fans should be used to the season being over by March anyway.... ;)
  • mr_stripey
    mr_stripey Posts: 949 Forumite
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    eskbanker said:
    Arsenal fans should be used to the season being over by March anyway.... ;)
    haha!
  • bones1958
    bones1958 Posts: 17 Forumite
    Eighth Anniversary 10 Posts Name Dropper
    My dilemma isn’t about the 19/20 season and whether or not it finishes. Yes, there may be a few missed games but hey-ho, I can live with that.
    What my question is, is whether or not Sect 75 would cover purchase of a renewal season ticket for the 2020/2021 season. At the moment there is no guarantee that next season will start on schedule. Indeed, there’s no guarantee that it will take place at all.
    I normally pay for my season ticket by monthly instalments using a finance company provided by my club. Going with that option for next season would tie me into a finance agreement and I’ve assumed that if no football was played next season, I’d still be contracted to pay the finance company the full amount and my club would have no liability to me if no games take place.
    If I was to pay for next season’s ST in full by credit card instead, would I be eligible to claim under Sect 75 if no football is played, assuming of course my club doesn’t refund me beforehand. I appreciate that ultimately the club would be making the refund but tribal football loyalties aside, paying out a sum of circa £700 for 2 STs is a considered purchase and not one where you are expected to throw money at your club for the love if it, if no end product (home league matches) is provided.
    Look forward to hearing any thoughts or advice on the Sect 75 aspect and not so much on whether I should change football club allegiance. ;-)
    Cheers.
  • mr_stripey
    mr_stripey Posts: 949 Forumite
    Part of the Furniture 500 Posts Name Dropper
    bones1958 said:
    My dilemma isn’t about the 19/20 season and whether or not it finishes. Yes, there may be a few missed games but hey-ho, I can live with that.
    What my question is, is whether or not Sect 75 would cover purchase of a renewal season ticket for the 2020/2021 season. At the moment there is no guarantee that next season will start on schedule. Indeed, there’s no guarantee that it will take place at all.
    I normally pay for my season ticket by monthly instalments using a finance company provided by my club. Going with that option for next season would tie me into a finance agreement and I’ve assumed that if no football was played next season, I’d still be contracted to pay the finance company the full amount and my club would have no liability to me if no games take place.
    If I was to pay for next season’s ST in full by credit card instead, would I be eligible to claim under Sect 75 if no football is played, assuming of course my club doesn’t refund me beforehand. I appreciate that ultimately the club would be making the refund but tribal football loyalties aside, paying out a sum of circa £700 for 2 STs is a considered purchase and not one where you are expected to throw money at your club for the love if it, if no end product (home league matches) is provided.
    Look forward to hearing any thoughts or advice on the Sect 75 aspect and not so much on whether I should change football club allegiance. ;-)
    Cheers.
    interesting; I guess the addition of a third party (the finance company) makes it more complicated. 
    No matter how much you love you club, not many people are going to throw money at all with nothing at all in return so I see the dilemma.
    Which team by the way?
  • bones1958
    bones1958 Posts: 17 Forumite
    Eighth Anniversary 10 Posts Name Dropper
    interesting; I guess the addition of a third party (the finance company) makes it more complicated. 
    No matter how much you love you club, not many people are going to throw money at all with nothing at all in return so I see the dilemma.
    Which team by the way?
    It’s not the finance company payment method I’m questioning. I’ve discounted that as a risk I wouldn’t have any recourse on.
    Its the paying the cost by credit card that I’m querying. Would that be covered by Sect 75 in the event I decided to make a last resort claim to be refunded?
    My team btw is Hibs (Hibernian).
    Supported them man and boy, through thick and thin. Mostly thin!! LOL.
  • gt94sss2
    gt94sss2 Posts: 6,136 Forumite
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    Purchases using a finance company can also be covered by section 75 if it's a point of sale loan

    See https://www.financial-ombudsman.org.uk/businesses/complaints-deal/consumer-credit/goods-services-bought-credit


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