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Void football season & S75

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  • mr_stripey
    mr_stripey Posts: 949 Forumite
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    My club (Leicester) have announced that the monies paid for my season ticket (last payment was this month) will be held over until a final decision is made about whether matches are played with spectators (in which case the ticket is valid), played behind closed doors or cancelled (in which case they will arrange pro rata refunds or give money off next season ticket). Furthemore they also said any fans struggling to make the final monthly payment could contact them and they would help.

    Seems pretty fair to me!
  • mr_stripey
    mr_stripey Posts: 949 Forumite
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    gjpowen said:
    This is what my team (Arsenal) are doing:
    In relation to the current 2019/20 season, tickets held for postponed matches will be valid once these matches are re-arranged. Along with the Premier League, we are fully committed to concluding season 2019/20 as soon as it is safe to do so. 
    If any matches are re-arranged with fans not in the stadium or any matches are cancelled entirely, those that have bought tickets for these games, whether as part of a season ticket or for an individual match, will be offered a credit for next season or a refund. Further details will be shared at the appropriate time.

    My season ticket for 2020/21 was due for payment in early April, and they have also indefinitely extended the payment due date - which is quite helpful as it’s not cheap and means I can keep hold of the money for a bit longer.

    I think the OP is going down the road of if the whole season is voided, then all the matches he attended were meaningless and he wants a refund for the LOT.
    I can't see that happening. Even if the season is not completed then I imagine the games already played will be used a some sort of basis for determining places. Average points or something?
  • mr_stripey
    mr_stripey Posts: 949 Forumite
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    Even if the matches are voided as far as the leagues are concerned, they weren't meaningless when they were actually being played so the OP got what he had paid for.  I would expect a pro-rata refund for games not played in front of fans.
    yeah good point - and that is broadly what Leicester have said - whilst offering help to those who might be struggling to afford to pay the last installment.

    Interestingly the season ticket scheme at Leicester is very good and allows anyone to pay for their tickets in 10 installments without any loan, interest charges or credit checks. Since you start paying for the ticket at the start of June, by the time the season kicks off (in normal times) you've paid at least 3 installments. If someone does not pay then the club can just void the ticket to prevent access to the stadium. It's been this way for several years and works very well and allows even younger supporters to spread the cost but without impacting on credit scores (yes - I know they're a made up thing before one of the regulars makes the point but you know what I mean!)

  • PixelPound
    PixelPound Posts: 3,059 Forumite
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    edited 27 April 2020 at 8:51PM
    Even if the matches are voided as far as the leagues are concerned, they weren't meaningless when they were actually being played so the OP got what he had paid for.  I would expect a pro-rata refund for games not played in front of fans.
    Season tickets usually for all the league games in a season, obviously, but if it was declared null and void, that won't affect it because it's just the OP's view they were friendlies, they weren't they were still league games it's just there was no promotion/relegation. As to only having 19, well it is likely the number of games will not be listed (after all they would need to change it if they were promoted/relegated to a division with a different number of teams) so they couldn't argue for a pro-rata refund. Also most have  "no refund" clauses that would cover any such claim.

  • 2e0arr
    2e0arr Posts: 1,007 Forumite
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    if i buy a season ticket with an airline for 19 flights in year 19/20 and they state that they are unable to complete the last 5 or 6 flights I would want a refund. if my footbal club season ticket covers me for 19 home games ata minimum and i see only 14 or 15 then I want at least a refund pro rata from the club at minimum.
  • eskbanker
    eskbanker Posts: 37,459 Forumite
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    2e0arr said:
    if i buy a season ticket with an airline for 19 flights in year 19/20 and they state that they are unable to complete the last 5 or 6 flights I would want a refund. if my footbal club season ticket covers me for 19 home games ata minimum and i see only 14 or 15 then I want at least a refund pro rata from the club at minimum.
    If a football club sold season tickets on the basis of a guaranteed minimum number of matches, without any force majeure clauses to protect it in the event of not being in a position to play them, then they would indeed be on the hook for refunds, and deservedly so.  Has anyone identified such a club?
  • mr_stripey
    mr_stripey Posts: 949 Forumite
    Part of the Furniture 500 Posts Name Dropper
    2e0arr said:
    if i buy a season ticket with an airline for 19 flights in year 19/20 and they state that they are unable to complete the last 5 or 6 flights I would want a refund. if my footbal club season ticket covers me for 19 home games ata minimum and i see only 14 or 15 then I want at least a refund pro rata from the club at minimum.
    which is what you would probably get - many clubs have already said as much, however they are waiting to see if those games will be played at some point in the future first. What you won't get is a refund for the games that have already been played...

  • mr_stripey
    mr_stripey Posts: 949 Forumite
    Part of the Furniture 500 Posts Name Dropper
    eskbanker said:
    2e0arr said:
    if i buy a season ticket with an airline for 19 flights in year 19/20 and they state that they are unable to complete the last 5 or 6 flights I would want a refund. if my footbal club season ticket covers me for 19 home games ata minimum and i see only 14 or 15 then I want at least a refund pro rata from the club at minimum.
    If a football club sold season tickets on the basis of a guaranteed minimum number of matches, without any force majeure clauses to protect it in the event of not being in a position to play them, then they would indeed be on the hook for refunds, and deservedly so.  Has anyone identified such a club?

    In Leicester's T&C's: (no mention of a minimum number of matches)

    A Season Ticket admits the bearer to occupy his/her seat indicated on the Season Ticket at the relevant Match consisting of The FA Premier League/English Football League First Team home league matches played by the Club at the Stadium for the 2019/20 season only. All other cup or friendly matches or any other matches in which the Club is involved in and/or participates in and/or any other events held at the Stadium are excluded from a Season Ticket, unless announced and/or communicated to you by the Club in advance.
  • marvin
    marvin Posts: 2,186 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker I've been Money Tipped!
    Personally my club can keep my money I am a supporter not a customer they need my support now more than ever. My club is owned by a billionaire, he has guaranteed to pay all staff what they are due even those who were only contracted to work for the club on match days so my money is just a drop in the ocean. Whilst I hope this event will bring some sanity to the money paid to average players who get premium money I also want my club to survive.

    I started with nothing and I am proud to say I still have most of it left.
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