Bluestone Mortgages

fingerscrossed7

dwilli6 said:

My experience with Bluestone & Brightstar (packager) so far

Found the property we liked, had a DIP beginning of June and reserved on the 7th of July. Awaited authority to proceed from help to buy before sending off full application to Bluestone which took a while but had that on the 24th of July. Had valuation done 10th of September. Lots of back a forth since then and was advised I had 3 pre offer conditions attached on the 22nd of September, we have satisfied these over a week ago and heard nothing at all. keep being told we are in a queue. It's been 87 days since reserving and frankly i'm surprised I still have the house we reserved. This has been an absolute nightmare and pray nobody else suffers the same. I have no CCJ's or defaults and have a small amount of debt, only black mark against me is a few missed payments. I have also had no hard search by them either.

We were 111 days from reservation to exchange and Bluestone single handedly caused a 6week delay in that while we were waiting for their confirmation that conditions had been satisfied!!! To think I was singing their praises for the speed from application to offer as well, and then it all went down hill!
We're now due to complete on Wednesday and they haven't even bothered to acknowledge our solicitors request for the mortgage funds, so we have absolutely no idea if they will be releasing them in time or not. 
It's been a complete nightmare, I just wish we had another option. 

newhome235678

fingerscrossed7 said:

dwilli6 said:

My experience with Bluestone & Brightstar (packager) so far

Found the property we liked, had a DIP beginning of June and reserved on the 7th of July. Awaited authority to proceed from help to buy before sending off full application to Bluestone which took a while but had that on the 24th of July. Had valuation done 10th of September. Lots of back a forth since then and was advised I had 3 pre offer conditions attached on the 22nd of September, we have satisfied these over a week ago and heard nothing at all. keep being told we are in a queue. It's been 87 days since reserving and frankly i'm surprised I still have the house we reserved. This has been an absolute nightmare and pray nobody else suffers the same. I have no CCJ's or defaults and have a small amount of debt, only black mark against me is a few missed payments. I have also had no hard search by them either.

We were 111 days from reservation to exchange and Bluestone single handedly caused a 6week delay in that while we were waiting for their confirmation that conditions had been satisfied!!! To think I was singing their praises for the speed from application to offer as well, and then it all went down hill!
We're now due to complete on Wednesday and they haven't even bothered to acknowledge our solicitors request for the mortgage funds, so we have absolutely no idea if they will be releasing them in time or not. 
It's been a complete nightmare, I just wish we had another option. 

Hey, so your solicitor will need to call bluestone to get confirmation that the certificate of title has been received and funds set up for completion on Wednesday- this is very normal with all mortgage lenders. They wouldn’t normally send confirmation. Bluestone will also call you the day before you complete to confirm your bank details are correct and what your first mortgage payment will be. 

Hope that helps ☺️ 

2020LS

Once valuation status has been put on case. How long does it usually take bluestone to call estate agent to carry out valuation?

jmwar92

2020LS said:

Once valuation status has been put on case. How long does it usually take bluestone to call estate agent to carry out valuation?

Ours took 7 working days 

2020LS

@jmwar92 ahh thanks for that. I got a called to make payment for valuation on 1/10 paid same day.

Ruffle13

2020LS said:

@jmwar92 ahh thanks for that. I got a called to make payment for valuation on 1/10 paid same day.

Do they indicate if the mortgage is likely to accepted/offered before a valuation is requested? 

2020LS

@Ruffle13no but I think the majority of underwriting is done before valuation.

dwilli6

So bluestone asked me for an up-to date address so they can send us documents as they knew I was leaving my house I was renting whilst I wait to go into this new build. Asked my broker if this means we’re finally getting our offer and he said he wouldn’t like to say lol. Bluestone also promised a meaningful update today but haven’t heard anything..

2020LS

I paid my valuation fee last Thursday. The estate agent has not had call for access yet its frustrating hopefully will heard something by the end of the week. What has other people's time scales been like between paying for valuation and the surveyor going out to do it?

jmwar92

Ruffle13 said:

2020LS said:

@jmwar92 ahh thanks for that. I got a called to make payment for valuation on 1/10 paid same day.

Do they indicate if the mortgage is likely to accepted/offered before a valuation is requested? 

@Ruffle13 they won’t put you to valuation if it won’t get accepted unless something comes up right at the end on the final underwrite