Bluestone Mortgages

Foreverwaiting123

The only info that I can rely on it the odd email that has been forwarded to me from The packager and that said they had submitted on 17th may but the MA had said weeks previous it had been sent so I’m at a total loss. I’m not in a chain and so far the seller seems patient so I just hope it gets sorted soon. 

coral_a

Foreverwaiting123 said:

The only info that I can rely on it the odd email that has been forwarded to me from The packager and that said they had submitted on 17th may but the MA had said weeks previous it had been sent so I’m at a total loss. I’m not in a chain and so far the seller seems patient so I just hope it gets sorted soon. 

Bless you that sounds so frustrating! It’s been a long road for us already but my MA has kept us updated all along which i think makes a difference. Do you know which packager it is as that seems like a crazy amount of time to get everything together & submitted! 

Chin up! We may go crazy first, but I’m sure we will get to the end! X

Foreverwaiting123

Packager is bright star 🌟 

Cosy2020

It sounds as though your MA might have been sitting on your application for some reason. If it was only submitted on the 17th May then it might take a couple of weeks for Bluestone to review it as I think they're reviewing applications from the 4th May today. I really feel for you. I'd ask your MA why it took them so long to submit as well.

Kb21

Foreverwaiting123 said:

Packager is bright star 🌟 

Can’t believe you have been waiting so long. Must be so annoying I know how I felt and my broker was fantastic And chased weekly 

Foreverwaiting123

I could be wrong but the impression I’ve got it that it was bright star that sat on the application too long but I strongly feel that the MA should have chased them up. I got an email to say they didn’t need anything more then three weeks and heard nothing. I thought bright star had ten days to view any new documents so after 3 weeks of nothing happening I asked MA to chase them Up and the reply was “it’s early in the process” but it wasn’t early it was 11 days over the timescale they advertise. That’s just
one example. I feel weeks have been wasted with the packager. I was told the stamp duty priorities had pushed my cheaper house back in the queue but I’ve read on here many times you need to be pushy. It’s frustrating not knowing what stage you are at and not being able to talk to anyone. I go through a secretary who goes through the ma who goes through brightstar (who has a 48 hour delay) who goes through bluestone. This is then done in reverse before I get the info relayed back. I know
we Are all in the same boat and I’m sorry for having a whinge it just came as a shock today when I was told they aren’t even thinking about valuation as they are nowhere near looking at it 😞

Kb21

Foreverwaiting123 said:

I could be wrong but the impression I’ve got it that it was bright star that sat on the application too long but I strongly feel that the MA should have chased them up. I got an email to say they didn’t need anything more then three weeks and heard nothing. I thought bright star had ten days to view any new documents so after 3 weeks of nothing happening I asked MA to chase them Up and the reply was “it’s early in the process” but it wasn’t early it was 11 days over the timescale they advertise. That’s just
one example. I feel weeks have been wasted with the packager. I was told the stamp duty priorities had pushed my cheaper house back in the queue but I’ve read on here many times you need to be pushy. It’s frustrating not knowing what stage you are at and not being able to talk to anyone. I go through a secretary who goes through the ma who goes through brightstar (who has a 48 hour delay) who goes through bluestone. This is then done in reverse before I get the info relayed back. I know
we Are all in the same boat and I’m sorry for having a whinge it just came as a shock today when I was told they aren’t even thinking about valuation as they are nowhere near looking at it 😞

Its shocking to be fair. I agree you need to be pushy sometimes I felt to pushy but u need to do it. I think it’s how much of a relationship your Ma builds up with bluestones to mine had my underwriters direct number to tell them when I uploaded new documents 

Jen271626

Foreverwaiting123 said:

I could be wrong but the impression I’ve got it that it was bright star that sat on the application too long but I strongly feel that the MA should have chased them up. I got an email to say they didn’t need anything more then three weeks and heard nothing. I thought bright star had ten days to view any new documents so after 3 weeks of nothing happening I asked MA to chase them Up and the reply was “it’s early in the process” but it wasn’t early it was 11 days over the timescale they advertise. That’s just
one example. I feel weeks have been wasted with the packager. I was told the stamp duty priorities had pushed my cheaper house back in the queue but I’ve read on here many times you need to be pushy. It’s frustrating not knowing what stage you are at and not being able to talk to anyone. I go through a secretary who goes through the ma who goes through brightstar (who has a 48 hour delay) who goes through bluestone. This is then done in reverse before I get the info relayed back. I know
we Are all in the same boat and I’m sorry for having a whinge it just came as a shock today when I was told they aren’t even thinking about valuation as they are nowhere near looking at it 😞

Its Brightstar who are slow I think rather than your ma. Unfortunately I think I'm in the same situation. I had to fill in a timescale form that basically said I accept it would be a slow process and there would be no escalation of cases. Im sure that was Brightstar. My broker has asked me twice for further info for Bluestone but I think its actually Brightstar doing their packaging and when I asked after the second request if its been submitted he said he believed so but Bluestone usually take up to 12 working days to even initially look at it so if we get all paperwork in it won't hold up the process. So it might not even of been. Really I think their hands are tied as its taken out their hands when they have to use a packager and its not their timescales we are working too anymore but Brightstars.
My brokers been really great previously, its only now its with Brightstar the process has slowed down but if I get the mortgage il be happy. I sympathise with how frustrated and hopeless you are feeling completely.

Jen271626

But just to add yours was submitted you believed a long time before mine and to of thought it was done end of March and it was a whole month and a half after, is madness!

c249401

Has anyone been asked for further bank statements after mortgage offer on completion? Just checking if I should still be downloading them and saving