Online shopping delivery slots during crisis

cymruchris

I have weekly deliveries from Ocado - and I'm able to plan sufficiently within that timescale. My milk doesn't go off, my fruit lasts the duration, my salad stuff doesn't go mouldy. I'm easily able to survive a week without needing a more frequent delivery. What do you buy that needs to be replenished so often?

Debran

I joined Ocado early 2019 but have not had any orders since October.  Is the minimum order now £40?  As I said in my post on the previous page, I can't get on their website now.

I think I stopped ordering from them in October because you had to order a minimum of £60's worth of groceries at that time (I know it's £60 for Waitrose) and I live alone.  Have I just got confused?

d63

Debran said:

I joined Ocado early 2019 but have not had any orders since October.  Is the minimum order now £40?  As I said in my post on the previous page, I can't get on their website now.

I think I stopped ordering from them in October because you had to order a minimum of £60's worth of groceries at that time (I know it's £60 for Waitrose) and I live alone.  Have I just got confused?

yes, mininum for ocado is now £40 
(-- or at least for me it is, i suppose it may be different for some other folk though, like some people get to see 7 days ahead for available slots, and others, like me, only 3, but which is still a deal better than what it was a few weeks ago, when they were not offering any slots at all.)

Debran

d63 said:

Debran said:

I joined Ocado early 2019 but have not had any orders since October.  Is the minimum order now £40?  As I said in my post on the previous page, I can't get on their website now.

I think I stopped ordering from them in October because you had to order a minimum of £60's worth of groceries at that time (I know it's £60 for Waitrose) and I live alone.  Have I just got confused?

yes, mininum for ocado is now £40 
(-- or at least for me it is, i suppose it may be different for some other folk though, like some people get to see 7 days ahead for available slots, and others, like me, only 3, but which is still a deal better than what it was a few weeks ago, when they were not offering any slots at all.)

. . . and was it £60 last September/October or have I been dreaming?

d63

Debran said:

d63 said:

Debran said:

I joined Ocado early 2019 but have not had any orders since October.  Is the minimum order now £40?  As I said in my post on the previous page, I can't get on their website now.

I think I stopped ordering from them in October because you had to order a minimum of £60's worth of groceries at that time (I know it's £60 for Waitrose) and I live alone.  Have I just got confused?

yes, mininum for ocado is now £40 
(-- or at least for me it is, i suppose it may be different for some other folk though, like some people get to see 7 days ahead for available slots, and others, like me, only 3, but which is still a deal better than what it was a few weeks ago, when they were not offering any slots at all.)

. . . and was it £60 last September/October or have I been dreaming?

umm, not sure i can help with that. i did find an old email dating from may 2018 offering 15% off the next order provided you spend at least £50, but apart from that i have no clear memory of what the minimum was last year.

maman

Did we ever find out why anyone needs two deliveries a week?? 🤔😉

MysteryMe

Farway said:

MysteryMe said:

Considering they are an online operation Ocado seem to have coped really poorly offering online slots compared to supermarkets who also offer online shopping and have managed to increase delivery capacity substantially after the initial chaos, especially for those more vulnerable
My stance would be, if your money is not good enough for Ocado now, then Ocado are not good enough for your money in future. 

Ocado's problems, at least in Southern England, may well be linked to their huge & new warehouse burning down last year. It was the main distribution hub for the South

https://www.bbc.co.uk/news/uk-england-hampshire-49071456

Thanks for the link, I wasn't aware of that and agree it would need to be taken into consideration

pumpkin89

maman said:

Did we ever find out why anyone needs two deliveries a week?? 🤔😉

You can have multiple addresses linked to one account, so if you're allowed a slot every 3 days you could book (for example) one delivery for you each week and also one for elderly parents each week.

millie

maman said:

Did we ever find out why anyone needs two deliveries a week?? 🤔😉

My sister used to order on her daughters account every week because her daughter had a delivery saver pass so she got free delivery. Her daughter was also having a weekly delivery.

Bacman

I bet M&S are hoping Ocado pick their socks up on their reputation before they take over the contract to distribute M&S products!