Coronavirus travel disruption - latest info and your rights 27 February at 1:19PM edited 31 March at 2:11PM in Coronavirus Travel Help & Info 448 replies 58.6K views

janeb8

I was due to travel to Vietnam yesterday on an organised tour. Arrived at Gatwick airport for check-in to be told that flight had been cancelled due to uncertainty with visa situation due to Corona virus. Holiday company has offered full refund or amended booking which I think is fair. However I had pre-booked car parking at Gatwick and also purchased evisa's on line about 6 weeks ago, both paid for on credit card. The total of both these is just over my insurance excess so not worth claiming. Any idea if credit card company would be worth asking for a refund?

starrybee

Can anyone recommend travel insurance that covers consequential loss? So if my flights were to be cancelled I can claim for the rest of the trip which I have booked separately. Reading conflicting information about whether insurers will offer it?  

Aylesbury_Duck

janeb8 said:

I was due to travel to Vietnam yesterday on an organised tour. Arrived at Gatwick airport for check-in to be told that flight had been cancelled due to uncertainty with visa situation due to Corona virus. Holiday company has offered full refund or amended booking which I think is fair. However I had pre-booked car parking at Gatwick and also purchased evisa's on line about 6 weeks ago, both paid for on credit card. The total of both these is just over my insurance excess so not worth claiming. Any idea if credit card company would be worth asking for a refund?

I don't think you can because neither service has been denied.   The credit card company aren't liable for that. 

kiteboywales

Hi all
I have a trip booked in Alton Towers in two weeks exactly - it was a hotel package that came with park tickets thrown in - Im concerned as they may by then close the park and you never know they may say the hotel is still open so they can get round the park closure. Do you think its worth getting some sort of insurance for this eventuality......Im guessing what might happen at the moment.
Its a very fluid situation at the moment and nobody can know really.....any thoughts. I paid in credit card so Im hoping theres protection there.
Thanks for any thoughts

Edit: Found this in the terms 
For tickets purchased in advance, if the whole Attraction is closed for any of the reasons set out above, Merlin may offer replacement Tickets for admission to the Attraction on an alternative date in substitution for any other form of redress.
Now that has me concerned as that covers the park but not the hotel - so my fears are they "could" close the park and say the hotel stay is still valid

Tony69

We have a package holiday with jet2holidays booked for end of month. If the holiday is cancelled by jet2 or by the government stopping flights etc would we get a refund from jet2 or have to go through insurance?

Aylesbury_Duck

Tony69 said:

We have a package holiday with jet2holidays booked for end of month. If the holiday is cancelled by jet2 or by the government stopping flights etc would we get a refund from jet2 or have to go through insurance?

Read the guide on page one of this thread.

Tony69

Aylesbury_Duck said:

Tony69 said:

We have a package holiday with jet2holidays booked for end of month. If the holiday is cancelled by jet2 or by the government stopping flights etc would we get a refund from jet2 or have to go through insurance?

Read the guide on page one of this thread.

I have and cannot see the actual answer to my query. Maybe you could help.

Browntoa

Option 1 in the article , travel insurance

lovesgshp

With there being so many threads on this subject, then it is difficult to find which to reply on.

Some latest from Italy effective as from today:

All shops bars and restaurants ordered to close, apart from food shops and chemists.

With travel restricted and documentation required if out of your residential area.

Switzerland is imposing border restrictions if travelling by car. https://www.thelocal.it/20200311/border-between-italy-and-switzerland-partially-closed-what-you-need-to-know.

Aylesbury_Duck

Tony69 said:

Aylesbury_Duck said:

Tony69 said:

We have a package holiday with jet2holidays booked for end of month. If the holiday is cancelled by jet2 or by the government stopping flights etc would we get a refund from jet2 or have to go through insurance?

Read the guide on page one of this thread.

I have and cannot see the actual answer to my query. Maybe you could help.

I could but I'd simply be typing out what's already been explained in full in the guidance, and I'm a less authoritative source.