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al rayan — Online banking is being switched off

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Comments

  • colsten
    colsten Posts: 17,597 Forumite
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    water4444 said:


    I think anyone putting money into this bank should be aware of the allegations made.

    Odd, isn't it, that you think you need to make people aware of allegations against an islamic bank, whilst you don't warn people of potentially untoward matters going on in other banks. Also odd that you jump onto a thread about a change to Al Rayan's login procedure to issue your warning.

    Anyway, thank you for your concern. I shall look forward to your suggestions how we can successfully register for the Al Rayan app.
  • colsten
    colsten Posts: 17,597 Forumite
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    d63 said:
    seems like they have pushed back the deadline to 13th march now:
    https://www.alrayanbank.co.uk/
    and they also have set up some kind of digital banking call-back system for people who cannot wait for someone to answer the phone.

    "......we will contact you back by 13 March ........ "
    They must be having a laugh!!!!

    Although it's potentially good news that they have now postponed their switch for another week.
  • water4444
    water4444 Posts: 26 Forumite
    10 Posts
    edited 25 February 2020 at 5:08PM
    colsten said:
    water4444 said:


    I think anyone putting money into this bank should be aware of the allegations made.

    Odd, isn't it, that you think you need to make people aware of allegations against an islamic bank, whilst you don't warn people of potentially untoward matters going on in other banks. Also odd that you jump onto a thread about a change to Al Rayan's login procedure to issue your warning.

    Anyway, thank you for your concern. I shall look forward to your suggestions how we can successfully register for the Al Rayan app.
    My friend, It is not odd at all, why are you so keen to bury this? equally the same could be said for you appearing to not wanting information about the allegations on the thread. If you look at my original post, I was responding to a poster who was talking about benefits of the bank and reasons to stay with them.

    What "warning" are you referring to? I have shown no concern, I am just making people aware of the allegations. I am quite sure members of the forum can decide for themselves, hence I did not advise anyone to do anything. 

    What untoward matters going on in other banks do you refer to? I cannot recall any other British bank with such allegations against them. I am sure most banks have "something" untoward in their history at some point, but to this level? I am not aware of such things but I may be wrong.
  • soulsaver
    soulsaver Posts: 6,655 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    edited 25 February 2020 at 5:42PM
    In reply to Soulsaver, it appears that the account types (Saver for example) have different formats. Deposit accounts have 13 numbers split into three groups. Hence the the lunacy of just asking for 'account number'. Any normal bank has a single account number of eight digits which cannot possibly confuse anyone.
    I know all that thanks, I have both types plus another not mentioned. 
    I wasn't disputing what you say - just adding a bit more, that may be useful  for some (who don't have ftbs.



  • d63
    d63 Posts: 330 Forumite
    Part of the Furniture 100 Posts Name Dropper
    not sure if this is a browser problem i am having, but it seems like each time i look at al rayan's webpage at
    https://www.alrayanbank.co.uk/
    there is  a different phone number in the main header to call.  like so far it has come up with:
    0808 256 5788
    0808 159 6912
    0808 278 7007
    0808 115 4353
    plus a few others i have noticed as well. what are these people up to?
    just gets more and more weird!

  • masonic
    masonic Posts: 27,512 Forumite
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    Really? The only number I ever see is 0800 408 6407.
    Perhaps your device has been compromised. Can't see how it could be a "browser problem". What do you see at https://www.alrayanbank.co.uk/useful-info-tools/about-us/contact-us/ ?

  • chels
    chels Posts: 1,287 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    I have noticed different telephone numbers too, roughly 3 different numbers but didn't make a note of them.
  • masonic
    masonic Posts: 27,512 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Looks like it isn't a compromised browser, but a tracker service they've embedded in their site. My browser is blocking the offending script:
    Looking at the javascript, this is clearly re-writing the phone numbers, amongst other things.
    This "responsetap" website https://www.responsetap.com/ suggests they are a call tracking service and gives information about how and why they are tracking you.
    I think I'll leave my tracking protection enabled ;)
  • colsten
    colsten Posts: 17,597 Forumite
    10,000 Posts Seventh Anniversary Photogenic Name Dropper
    water4444 said:
    My friend.....
    I don't remember that we made friends with each other.
  • colsten
    colsten Posts: 17,597 Forumite
    10,000 Posts Seventh Anniversary Photogenic Name Dropper
    masonic said:
    Really? The only number I ever see is 0800 408 6407.
    Perhaps your device has been compromised. Can't see how it could be a "browser problem". What do you see at https://www.alrayanbank.co.uk/useful-info-tools/about-us/contact-us/ ?

    I see  0808 291 2713 on the link you posted
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