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Post office van drove into my brand new home

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  • G_M
    G_M Posts: 51,977 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    edited 13 January 2020 at 4:42PM
    Unbelievable thread! Never mind the gender of the OP - I'd like to know his/her age and mental health.

    OP - you asked if RM should appoint a surveyor. No. If you wanted to pursue a compensation claim
    a) you should have obtained a surveyor's report to back up your claim and
    b) you should have done so before any repairs were undertaken.


    But frankly I fear for your future as a home-owner. You'd have done better to remain in rented, with a landlord taking responsibility for repairs etc. If you get this upset about 3 bricks (not even bricks that were knocked out of the wall!), then it bodes poorly for the first time your roof leaks, you spill wine on the carpet or the boiler breaks down.


    And to suggest that we don't understand.... well, 61 posts pretty much all saying the same thing. Do you not think that maybe that indicates you are over-reacting.....?


    "No sarge - it's not me that's out of step. It's the rest of the platoon."
  • davidmcn
    davidmcn Posts: 23,596 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    I disagree
    A company may well not be clear if a very noisy customer is entitled to the compo or not and rather than let a court sort it may pragmatically pay out as as a gesture of goodwill" even though it thinks the customer is legally entitled.
    This stops a precedent being established
    No, some form of goodwill payment doesn't necessarily mean there wasn't a legal case - but it almost certainly won't be the thing you would have been entitled to if you had pursued it formally (e.g. I have reported a data protection breach to a bank, and unprompted received a case of wine, which certainly deterred me from doing anything else about it. I couldn't however have demanded that they send me a case of wine...).

    Precedents only get established by the higher courts anyway.
  • vacheron
    vacheron Posts: 2,178 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    3lzgkf.jpg
    • The rich buy assets.
    • The poor only have expenses.
    • The middle class buy liabilities they think are assets.
    Robert T. Kiyosaki
  • GaleSF63
    GaleSF63 Posts: 1,541 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    G_M wrote: »


    But frankly I fear for your future as a home-owner. You'd have done better to remain in rented, with a landlord taking responsibility for repairs etc. If you get this upset about 3 bricks (not even bricks that were knocked out of the wall!), then it bodes poorly for the first time your roof leaks, you spill wine on the carpet or the boiler breaks down.


    It was only about 2 weeks ago. Lots of people are flaky and easily upset when taking such a big (and expensive) step forward in their life, including those who have moved many times since and probably can't remember any problems they had on their first moving in day (I can't).

    You've only got to read these boards to see how many people, not just first time buyers, get frazzled and overreact to things when they move.

    Entitled to compensation? No.

    Entitled to be upset? Yes.

    It will soon seem unimportant - especially when the "roof leaks, you spill wine on the carpet or the boiler breaks down".
  • mollycat
    mollycat Posts: 1,475 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Royal Mail..... Luftwafe.

    Which is better?

    Only one way to find out......FIGHT!!
  • AdrianC
    AdrianC Posts: 42,189 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper
    mollycat wrote: »
    Royal Mail..... Luftwafe.

    Which is better?

    Only one way to find out......FIGHT!!
    Their reputations for delivery accuracy might vary.
  • mollycat
    mollycat Posts: 1,475 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    AdrianC wrote: »
    Their reputations for delivery accuracy might vary.

    But I don't think the Luftwafe's share price has "bombed" so much.
  • Erb2710 wrote: »
    I think the disrespect is what's upset me.
    Aww, diddums . . .
    Erb2710 wrote: »
    Have you ever had a house you bought driven into ?
    Well now you mention it, yeah I have.
  • phill99
    phill99 Posts: 9,093 Forumite
    Part of the Furniture 1,000 Posts
    Erb2710 wrote: »
    This is highly sexist
    Why is it sexist?
    I'm sure Men, women and any of the other 754 genders that we now have like spending money on shoes.
    Is it racist as well?
    Eat vegetables and fear no creditors, rather than eat duck and hide.
  • rach_k
    rach_k Posts: 2,254 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    OP, try to see the silver lining. The first damage (that you know about!) to your house wasn't done by you. You're off the hook. Now you can smash stuff, dent walls, scratch paint etc and you won't remember it as being the first damage to your pristine house. Thank you, Royal Mail.
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