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Post office van drove into my brand new home

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  • System
    System Posts: 178,344 Community Admin
    10,000 Posts Photogenic Name Dropper
    Perhaps then I would be expecting a gesture of goodwill and a real apology.

    So am I correct in thinking that a surveyor should be supplied by the RM to ensure the damage is repaired.
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
  • Paully28
    Paully28 Posts: 291 Forumite
    Sixth Anniversary 100 Posts Name Dropper
    I think at least £1 million in compensation is in order. If you cried a little, then £2 million.
  • System
    System Posts: 178,344 Community Admin
    10,000 Posts Photogenic Name Dropper
    Also can I add to this story a key element I have missed out which is why I'm angry about the situation.
    The driver drove off and left no details. I found a piece of his van on my driveway and red paint on the floor and did my detective work.

    I think the disrespect is what's upset me.
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
  • Marvel1
    Marvel1 Posts: 7,436 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Al fixed, I don't see what the problem is or what it is you want from Royal Mail who have apologised, accidents happen daily.

    Someone wrote off my car a few years, just parked outside my house the only payout I had was the value of the vehicle - I didn't have any goodwill gesture etc!
  • couriervanman
    couriervanman Posts: 1,667 Forumite
    Sixth Anniversary 1,000 Posts Name Dropper Photogenic
    Always amuses me when people come on regarding being distressed and wanting compo for hurt feeling etc........vast majority are from new members;)
  • LittleMrsThrifty
    LittleMrsThrifty Posts: 463 Forumite
    I've been Money Tipped!
    Erb2710 wrote: »
    Perhaps then I would be expecting a gesture of goodwill and a real apology.

    So am I correct in thinking that a surveyor should be supplied by the RM to ensure the damage is repaired.

    Royal Mail's insurers would likely warn them against any kind of apology.

    I would ask Taylor Wimpey about the work and guarantee since they did the work. I don't think you can expect Royal Mail to come and inspect someone else's.
    MSE aim: more thanks than posts :j
  • System
    System Posts: 178,344 Community Admin
    10,000 Posts Photogenic Name Dropper
    Have you ever had a house you bought driven into ?
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
  • davidmcn
    davidmcn Posts: 23,596 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Erb2710 wrote: »
    Perhaps then I would be expecting a gesture of goodwill and a real apology.
    The whole point about gestures of goodwill is that you're not legally entitled to them.

    And you said you've had an apology - why was this not "real"?
  • Paully28
    Paully28 Posts: 291 Forumite
    Sixth Anniversary 100 Posts Name Dropper
    davidmcn wrote: »
    The whole point about gestures of goodwill is that you're not legally entitled to them.

    And you said you've had an apology - why was this not "real"?

    Its not real as you cant spend it on shoes.
  • Marvel1
    Marvel1 Posts: 7,436 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Erb2710 wrote: »
    Have you ever had a house you bought driven into ?

    House, car - no different as long as put back originally.

    P.S. If it weren't for my car in the way, it would have been the house.
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