Swagbucks 2020

squiggles

Start from the beginning again.
Go back to your email from swagbucks with the title your MasterCard one click 5GBP is ready.
Open email and you will see a blue box that says view your gift card code, click on it.
You will be directed to your swagbucks page and enter your swagbucks password.
Click continue
Click on claim your card and you will be directed to the prepaid digital solution page where you will need to fill in your name and address.
The. next page will take you to your mastercards, click the blue box that says one time virtual card.
You will now see your MasrerCard number, expired date and the three number code. Take a quick screen capture or photo just incase you lose the page.

Amazon top up with MasterCard, step by step 
Go to Amazon
Account
Your account
Gift Card and top ups
Top up your account (yellow box)
Amount, enter 5.00 in the box or however much your Mastecard amount is.
Enter a payment method 
Add a credit or debit card, enter your swagbucks MasterCard number and expire date.
Add your card...
you should now have added 5.00 to your amazon account, you will get an email from Amazon in a couple of minutes to say it’s been accepted.

HanSpan

MollyR said:

Searching the full Forum for prepaiddigitalsolutions comes up with a couple of discussions which may or may not be of use to you:

https://forums.moneysavingexpert.com/discussion/comment/76061824#Comment_76061824

https://forums.moneysavingexpert.com/discussion/comment/73890177#Comment_73890177

Thank you so much for searching but it seems they are people having problems who have already jumped the hoop of getting an account setup but can't get their vouchers in the account.  I've messaged PPDS but I think I'll just take the lower rate until I can be sure I can get at this stuff!

HanSpan

squiggles said:

Start from the beginning again.
Go back to your email from swagbucks with the title your MasterCard one click 5GBP is ready.
Open email and you will see a blue box that says view your gift card code, click on it.
You will be directed to your swagbucks page and enter your swagbucks password.
Click continue
Click on claim your card and you will be directed to the prepaid digital solution page where you will need to fill in your name and address.

Thanks for trying to help.  Sadly I get to this stage and it doesn't ask for my name and address it throws an error.  I can't get any further.  I've asked both prepaid digital solutions and Swagbucks to sort it.  Hopefully one of them will be able to!

MollyR

Swago has to be submitted before 8am tomorrow, so you might as well do it now before you forget!

MollyR

HanSpan said:

squiggles said:

Start from the beginning again.
Go back to your email from swagbucks with the title your MasterCard one click 5GBP is ready.
Open email and you will see a blue box that says view your gift card code, click on it.
You will be directed to your swagbucks page and enter your swagbucks password.
Click continue
Click on claim your card and you will be directed to the prepaid digital solution page where you will need to fill in your name and address.

Thanks for trying to help.  Sadly I get to this stage and it doesn't ask for my name and address it throws an error.  I can't get any further.  I've asked both prepaid digital solutions and Swagbucks to sort it.  Hopefully one of them will be able to!

One other thing which it might be worthwhile to try - in Swagbucks, go to the Gift Cards page, and select the Re-send option for the card, so that you get a fresh e-mail.

thisone

Morning folks, maybe it's not been noticed due to a lack of surveys but the support system has changed. Seeking to open a ticket directs us to the activity log, where low and behold at least one started and not credited survey has shown. Auto response is now:

Thank you for reaching out regarding Surveys. In most cases, you should see your SB credit within a few minutes if you successfully completed the survey. There may be times you are prompted to accept a delayed payment of SB. Your SB will become active after we verify that you have participated fully and honestly with the questionnaire. In some cases, this can take several days to a couple of weeks.

We do ask that you please wait 2 business days for the credit to appear in your account. Please be sure to check your ledger, https://www.swagbucks.com/account/summary. If the credit has not been applied after waiting 2 business days, please let us know. At that time if you are missing credit, our team will fully investigate the Survey with our provider and determine if you have qualified for the credit.

Thank you for your patience and understanding!

BiscuitMonster

thisone said:

Morning folks, maybe it's not been noticed due to a lack of surveys but the support system has changed. Seeking to open a ticket directs us to the activity log, where low and behold at least one started and not credited survey has shown. Auto response is now:

Thank you for reaching out regarding Surveys. In most cases, you should see your SB credit within a few minutes if you successfully completed the survey. There may be times you are prompted to accept a delayed payment of SB. Your SB will become active after we verify that you have participated fully and honestly with the questionnaire. In some cases, this can take several days to a couple of weeks.

We do ask that you please wait 2 business days for the credit to appear in your account. Please be sure to check your ledger, https://www.swagbucks.com/account/summary. If the credit has not been applied after waiting 2 business days, please let us know. At that time if you are missing credit, our team will fully investigate the Survey with our provider and determine if you have qualified for the credit.

Thank you for your patience and understanding!

And by that time we've all forgotten what the survey was about, not got the chance to capture a previous page we were working on and lost any screen shots.  Not the best change I've heard about and more of a roulette wheel of win/lose on the surveys.  Thanks for pointing it out, it saves me feeling disappointed when I next had to report missing credit.

thisone

This is actually an improvement, no misleading message barely pointing out that it's necessary to reply to the auto response to get it looked at and other surveys give reasons for dq's such as over quota.

unicorndeva

BiscuitMonster said:

thisone said:

Morning folks, maybe it's not been noticed due to a lack of surveys but the support system has changed. Seeking to open a ticket directs us to the activity log, where low and behold at least one started and not credited survey has shown. Auto response is now:

Thank you for reaching out regarding Surveys. In most cases, you should see your SB credit within a few minutes if you successfully completed the survey. There may be times you are prompted to accept a delayed payment of SB. Your SB will become active after we verify that you have participated fully and honestly with the questionnaire. In some cases, this can take several days to a couple of weeks.

We do ask that you please wait 2 business days for the credit to appear in your account. Please be sure to check your ledger, https://www.swagbucks.com/account/summary. If the credit has not been applied after waiting 2 business days, please let us know. At that time if you are missing credit, our team will fully investigate the Survey with our provider and determine if you have qualified for the credit.

Thank you for your patience and understanding!

And by that time we've all forgotten what the survey was about, not got the chance to capture a previous page we were working on and lost any screen shots.  Not the best change I've heard about and more of a roulette wheel of win/lose on the surveys.  Thanks for pointing it out, it saves me feeling disappointed when I next had to report missing credit.

They send a follow up message 3 or 4 days later saying that the ticket is still outstanding and you need to reply if it hasn't been resolved.  Shortly after you reply you get another message thanking you for taking the time to contact them and putting the missing Swagbucks on your account. It seems they've cut human interaction out of the equation and go straight to giving you the SB regardless... which is a definite improvment.

unicorndeva

If anyone wants to join Pinecone Research, there is a survey of 10 minutes for 50SB which asks at the beginning if you mind giving your full address details. It's an application to join Pinecone. Sorry, I forgot to note the survey number.