Regular Savings Accounts: The Best Currently Available List!

Superscrooge

I can't understand why Santander haven't arranged online opening for the regular savings account, especially since anyone opening one must already have a Santander Current Account.

I've just opened one by phone. Got through straight away, then spent 15 minutes on the phone to one of their customer service reps whilst they went through the T&C's and actually opened it.

Each Customer Service rep is only going to be able to open a maximum of 4 accounts per hour. Allowing online opening would surely be more cost effective?

frankie

Was in branch today for other reasons, asked about new reg saver and have to make an appointment, and no appointments available for ages.

Was told account will be available on line 'in due course'

badger09

32 minutes for me, including 10 minutes 'muzak' to begin with.

The very polite young man with the Irish accent then kindly went through it all again for my husband - taking less than 15 minutes.

Stompa

ManAtHome wrote: »

Info needed: Name, Address, DoB, Sort code, Account number, last 4 digits of debit card, expiry date, CVV code, email address, mobile number.

Hmmm, I wasn't asked for 'last 4 digits of debit card, expiry date, CVV code', I wonder why they wanted those?

ManAtHome

Stompa wrote: »

Hmmm, I wasn't asked for 'last 4 digits of debit card, expiry date, CVV code', I wonder why they wanted those?

Dunno, only proves I have the card (or the details...) to hand. I said I'd set up the SO myself, how about you?

bigadaj

Just been into branch to set one up, probably around twenty minutes altogether but not helped by the fact that I didn't take my debit card with me.

The lady opening it said it was announced to staff in Friday, they were supposed to be training today so no real notice for staff.

badger09

Stompa wrote: »

Hmmm, I wasn't asked for 'last 4 digits of debit card, expiry date, CVV code', I wonder why they wanted those?

I was also asked for these details.

ManAtHome wrote: »

Dunno, only proves I have the card (or the details...) to hand. I said I'd set up the SO myself, how about you?

Nice young man with the Irish accent offered to transfer me to the team who could set up my SO for me, but I thought it better to have him open an account for my husband saving him the wait time & the muzak:p

My account appeared online in about 30 minutes and I've set up the SO for tomorrow:)

Speculator

Has anyone received a maturity letter for the Chorley 18 month Sunshine account yet?


It's maturing at the end of this month and automatically changing into an instant access account paying about 0.15% interest so it's possible that they won't be sending out letters.


I'll wait until the middle of next week and if still no maturity letter, I'll post out my passbook with a covering letter.

ctdctd

Speculator wrote: »

Has anyone received a maturity letter for the Chorley 18 month Sunshine account yet?

None here - they originally said they would contact with options 14 days before maturity so I expect an envelope to hit the doorstep before the weekend.

noelphobic

patientperson wrote: »

Agreed .. just another regular saver to me. (Tally now 60).

60:on the go? :eek:

I've got 6. Are there 60 worth having?

Not got the new Santander one yet. Can't face a lengthy phone call or branch visit and have mislaid my debit card, which could complicate matters.