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info_addict wrote: »Have to say my experience with the Chorley, has also been excellent.
They sent me an email on the Friday to contact them regarding my application. I initially assumed it was to tell me I'd missed out. But when I rang, they told me I'd forgotten to put my date of birth on the application. They corrected this for me over the phone.
Then on the Monday I got another email, again asking me to contact them. This time the lady told me I'd forgotten to sign my opening cheque:doh::doh:
Instead of placing my application in the little round filing system at the end of her desk, they waited until i sent another cheque.
Account now opened and passbook (plus redundant cheque) received.
Most impressed with them and not with myself.
What was your account opening date?0 -
By the time they received my second cheque - 8th October.0
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Hi Everybody,
I cannot find anything that has changed for this weekend's update.
I will do another update next weekend.
SS2
For those new to this thread, the first few posts are constantly updated and are here: http://forums.moneysavingexpert.com/...=608697&page=10 -
info_addict wrote: »By the time they received my second cheque - 8th October.
Have you registered for their U-2-View service to see the account online? If so, does it say your next interest due date is 8th April 2016?0 -
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patientperson wrote: »In my case .. account opened 01-10-2014 .. next interest date 31-08-2015
Were the Member Sunshine Saver terms different to the non-member terms? On my terms and conditions it says interest will be paid at maturity and that's also when my next interest due date is...0 -
Were the Member Sunshine Saver terms different to the non-member terms? On my terms and conditions it says interest will be paid at maturity and that's also when my next interest due date is...
Just looked at my paperwork for the Members 18 Month account. It also states that the interest is paid at maturity so I have no answer concerning the date I mentioned of 31-08-2015. I shall have to ask the BS.0 -
patientperson wrote: »Just looked at my paperwork for the Members 18 Month account. It also states that the interest is paid at maturity so I have no answer concerning the date I mentioned of 31-08-2015. I shall have to ask the BS.
Could send them a secure message via U-2-View?0 -
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I've just registered for U-2-view. Will be interesting to see how they address my activation code letter
Chorley BS 18 month Sunshine Saver Iss 1 passbook received, opening date 1 October :T
Unfortunately, the account is in the name of '09 Badger' instead of 'badger 09' (ie Surname First name)
I phoned them yesterday afternoon to point out the error. I'm not concerned about the passbook, but could foresee potential future problems when as badger09, I try to withdraw my funds;)
Letter arrived this morning, apologising for the error and assuring me they have corrected my name on their records. Speedy service, now that they've presumably dealt with the deluge of applications :rotfl:0
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