Virgin Money Current Account

12425272930122

Replies

  • ischris85ischris85 Forumite
    443 Posts
    100 Posts First Anniversary Name Dropper
    ✭✭
    I'm still waiting for the clowns to unblock my account. Wrote a letter of complaint nearly three weeks ago, but haven't heard anything 

    It's stories like this that put me off opening a second Virgin account. I hope you didnt have much deposited in the account.
  • edited 31 May 2020 at 6:27PM
    ischris85ischris85 Forumite
    443 Posts
    100 Posts First Anniversary Name Dropper
    ✭✭
    edited 31 May 2020 at 6:27PM
    gt94sss2 said:
    My account won’t let me withdraw any money.

    I did get an letter a few weeks back saying they thought my application was fraudulent (done by someone else with my details) but I called their fraud team at the time - to confirm the account was legitimate - who said my account had then been unblocked..

    If it hasn’t, perhaps that’s why my attempts to get a second account have resulted in no response from Virgin (not even a decline) - despite them carrying out hard credit checks each time

    I hope like @surreysaver you get it sorted soon.
  • surreysaversurreysaver Forumite
    3.5K Posts
    Part of the Furniture 1,000 Posts Name Dropper
    ✭✭✭✭
    ischris85 said:
    I'm still waiting for the clowns to unblock my account. Wrote a letter of complaint nearly three weeks ago, but haven't heard anything 

    It's stories like this that put me off opening a second Virgin account. I hope you didnt have much deposited in the account.
    I did deposit £1k, but the money was returned to the originating accounts within three days with no communication from them. So it would seem they haven't got a clue what they are doing, or perhaps they are overwhelmed like they were with the £250 switching bonus a couple of years ago 
    I consider myself to be a male feminist. Is that allowed?
  • gt94sss2gt94sss2 Forumite
    4.9K Posts
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    ✭✭✭✭
    You have to add a payee
    I can't - I get a message saying "No account capable of making payments or transfers"

    There is no add payee button showing
  • crumpet_mancrumpet_man Forumite
    328 Posts
    100 Posts First Anniversary
    ✭✭
    If the account is blocked then you cannot add a payee or transfer to an existing payee.  I know because my account is also blocked.  At least I can login and see the interest has been paid.
  • edited 1 June 2020 at 7:56AM
    typistretiredtypistretired Forumite
    1.9K Posts
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    ✭✭✭
    edited 1 June 2020 at 7:56AM
    gt94sss2 said:
    You have to add a payee
    I can't - I get a message saying "No account capable of making payments or transfers"

    There is no add payee button showing
    Sorry thought your account had been unblocked 
    "Look after your pennies and your pounds will look after themselves"
  • Yorkshire_PudYorkshire_Pud Forumite
    1.6K Posts
    Part of the Furniture 1,000 Posts Name Dropper
    ✭✭✭
    With several accounts, only one VM current, for some reason last week my entire external Payee list was duplicated. I then deleted one duplicate set of about 10 so it was back to normal.
    Logged in again and no payees listed at all.
    So set up just a couple of payees to test.
    Next log in duplicated again.



  • colstencolsten Forumite
    17.6K Posts
    10,000 Posts Seventh Anniversary Photogenic Name Dropper
    ✭✭✭✭✭
    They keep surprising us in the wrong sort of way, don't they.

    Though you might be special - they're not duplicating my payees. Not yet, anyway.
  • typistretiredtypistretired Forumite
    1.9K Posts
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    ✭✭✭
    Just added a new payee and can’t believe how easy it was
    "Look after your pennies and your pounds will look after themselves"
  • surreysaversurreysaver Forumite
    3.5K Posts
    Part of the Furniture 1,000 Posts Name Dropper
    ✭✭✭✭
    I opened this account three weeks ago, and has been blocked since.  Just got a text notifying me I've got a low balance!  Maybe their systems are slowly beginning to grind into action?
    I consider myself to be a male feminist. Is that allowed?
Sign In or Register to comment.
Latest News and Guides

Cyber Monday deals

Here’s what the Deals Team have spotted

MSE Deal

How to find cheap PCR tests

The rule change comes into force tomorrow

MSE Guide