Mobile Cashback problems discussion thread

mobilejunkie

Afraid not; though sounds like there are still some people who think like me!

mintey5

I have a contract with Mobile Outlet. I have details of the receivers from Companies House. Do I need to send them the standard 'breach of contract' letter? Or is there another method I need to pursue?

Many thanks

Quentin

There is another thread (nearly 3000 posts and nearly 150 pages) with lots of advice and info on the current situation:

http://forums.moneysavingexpert.com/...71112&page=147

You will see that the Board Guide locked it weeks ago to get the Forum Team to get the "chaf" sorted!

This is a great shame as lots of current and useful advice is in that thread.

Prepare for bad news before you go there.

Innit_2

just a quick question:
Can i transfer my old number from 3 to a new cashback contract on O2 from e2save?? will it effect my cashback terms&conditions?? cheers

rlmcgregor

hi there,

I dont know what i should do regarding my mobile outlet cashback claim. I sent away my 1st claim at the start of the year but got nothing back despite trying to contact them, Subsequently found out they had major problems!!

Now it is time for my next cash back but i read the address is not even in use now!

From one of martins excellent emails i read that you should send a what you are due up to the 15th feb 08. if i claim now is it too late?! What would and excepected return be? I presume only about 8% at most if the company has went into adminastration..


any help would be welcome! please pm me also with details!

Quentin

See post #24 (two above yours)

Innit_2

I haven't received my O2 April bill from Carphonewarehouse, which should be sent for cashback. Is it like common for the retailers not to send some bills in order to slow back the cashbacks??

mobilejunkie

No, but it can happen. Get a copy or register on-line; should be ok on your t&c, though an original is much safer. If you do send the copy find and print out the relevant confirmation it's acceptable on cpw O2 contracts IF it's still on the site and you can find it - they have a habit of deleting anything which may help customers prove they have complied with the t&c nowadays.

Kamran

I also have a contract with mobile outlet?

am i right in thinking i need to write a letter to them stating how much I'm owed and my details etc?
is there anything else i must do?

thanks a lot for any help you can give!

Poppy9

I have been doing cashbacks with different mobile phone companies for about 6 years now. I've changed companies each time as you the signs are there when you read a company is slow paying up etc.

In the past I've used

• chatterbox
• themobileoutlet
• mobileshop
• coolnewmoblie
• e2save
• dialaphone

Chatterbox paid up no problem but had lousy deals the following year. Same with mobileshop. Mobileoutlet were slow to pay as were coolnewmobile. E2save a mixed bag and mixed stories from poeple. Dialaphone by far the quickest and most straight forward to deal with. No ambiquity on which bill to send - downside, cannot speak to operator if you have a faulty phone. Also I read a few days ago they were taken over by Phones4u.

I liked the comment from O2 on the original article discussing cashbacks. O2 claim they do not encourage cashback deals. 3 of my cashback deals have been on O2 as they have offered the cheapest deals. Dialaphone has more O2 deals under £10 per month than any other reliable cashback site.