Mobile Cashback problems discussion thread

Former_MSE_Wendy

This thread is specifically to discuss the

Mobile Cashback Help article

To discuss or ask a question about this article: click reply

Katie-Kat-Kins

To find out whether your cashback provider is still trading follow this link to do a free search of companies house, the sooner you know they are going under the more you can do about it.

http://wck2.companieshouse.gov.uk/c0572f299ad48ccd33c5d6ceac6f4328/wcframe?name=accessCompanyInfo

You need to notify companies house that the company owes you money before the company is removed from the register if you want to be able to sue them. It is free to object to the company being removed from the register.

caroline7758

I seethe mobile outlet is marked "proposal to strike off". Better contact them pronto. Phones2udirect is still there at the moment, although their website seems to have disappeared.:mad:

Reestit_Mutton

caroline7758 wrote: »

I seethe mobile outlet is marked "proposal to strike off". Better contact them pronto. Phones2udirect is still there at the moment, although their website seems to have disappeared.:mad:

Hi Caroline,

I think you may have jumped the gun here...The company that you seem to be referring to here (company number 05530409) is based in Bristol and The Mobile Outlet that we all know is based in Bradford and trades under the name "Mobile Matters".

That said, there are 2 companies called "Mobile Matters" on the companies house site, both in or around Bradford (one set up in 2003 and another set up in 2006) - hmm...I wonder if they are related?

While it certainly pays to be careful in the current climate I would think it a little unfair for a retailer to be forced to close their doors because of misinformation posted on a popular forum where people are looking for the next big casualty...not least because that would do no favours to existing customers still awaiting cashback.

Afterall, we all know what can happen when customers get spooked - just look at Northern Rock.

Please note: This is merely intended as a general plea for reasoned calm - not an explicit vote of confidence in The Mobile Outlet as I currently have no inside knowledge about the financial stability of any UK mobile retailer to be able to make such a bold statement.

HtH
Reestit Mutton

Katie-Kat-Kins

Reesit Mutton I was not suggesting anyone have a company struck off, but that people check that their cashback provider is still listed on companies house and if they are listed as proposal to strike off to apply to compnaies house to OBJECT TO THEM BEING STRUCK OFF. This means the company cannot be wound up, not that they will be struck off. If they are struck off getting any cashback you are owed will be even more difficult.

If you are reading this post please sign the petition - only 3 people so far - disgraceful - anyone with a mobile cashback deal should sign thie petition!!!

caroline7758

Thanks for the correction, RM. Didn't realise the petition was up & running yet, Kat- offf to sign it now!

misdreavus

Hi,

Where's the petition about as I'd like to sign it?

Thanks,

Reestit_Mutton

KatP wrote: »

Reesit Mutton I was not suggesting anyone have a company struck off, but that people check that their cashback provider is still listed on companies house and if they are listed as proposal to strike off to apply to compnaies house to OBJECT TO THEM BEING STRUCK OFF.

Hi Kat,

No need to fret - my comments weren't in response to your post but to Caroline's...I just wanted to be sure that companies aren't unnecessarily punished for the sins of namesakes. I guess my post could do with the insertion of the word "unintentional" in the appropriate place

regards
Reestit Mutton

Reestit_Mutton

caroline7758 wrote: »

Thanks for the correction, RM. Didn't realise the petition was up & running yet, Kat- offf to sign it now!

Hi Caroline,

No problem - I'm glad you didn't take the comments personally. It was an easy mistake to make afterall.

regards
Reestit Mutton

unadkat

I am still waiting for 2 cashbacks from this company and am not getting any replies to my emails and their help line is always engaged. I am about to post my 3rd cashback to them in the slim hope that they will keep to the terms of the contract.

Has anyone had recent success with them ?

Coolhandluke

Just received my 3rd. cashback cheque from E2Save,so so far so good,this is the 2nd time i have used them with only one little hiccup at the start of this cashback deal.