Mobile Cashback problems discussion thread

spinynorman

The Mobile Outlet is the latest to go belly up

see here - the Administrators' statement.

Sorry all - I've been burnt by these muppets too.....:mad:

Andy

nickagule

I don't believe that the mobile Network Operators have no responsibility or liability in the cashback scams. 1. The Retailers are Agents of the Network Operators and the Agency-Principal laws apply here. 2. The Network Operators despite their lame denials are fully aware of the activities of their Agents who are selling thousands of contracts daily due to the cashbacks they offer. 3. Most Network Operators like 3 have terms to cancel the contracts if tariffs are increased, a non payment of cashback is an effectual increase in tariffs.

If there is anyone ready to join me in testing in British Courts this claim that Mobile Network Operators are not liable on cashback contracts, please reply here. A class action suit will be instituted in Britain and let the courts pronounce on this cashback matter as it relates to the responsibility of the Mobile Network Providers. This will provide a judicial backing to this scam that has affected thousands of lives in the UK.

Nick Agule

Johan

Hi all,

I am with Mobileshop.com and so far there are no probs with them, I still get my cashbacks on time.....but I will be watching them closely!

mobilejunkie

You're unique then. Read the relevant thread in the last 9 months or more??

alnsv1000s

Yesterday Birmingham MP, Roger Godsiff held a debate regarding Cash-Backs and the Networks involvement.

To see the full 2 hour debate see here: http://www.parliamentlive.tv/Main/VideoPlayer.aspx?meetingId=1177&rel=ok

mobilejunkie

Can you summarise any outcome? Two hours is a long time!

alnsv1000s

mobilejunkie wrote: »

Can you summarise any outcome? Two hours is a long time!

No, Stop being lazy :rotfl:

I am only half way through myself.

Roger Godsiff has claimed that the Networks are complicit in promoting Cash-Back.

He has said that Ofcom have not acted effectively, and this could be due to the fact that for Instance, Orange fund Ofcom to the tune of 2.5 million per annum, and he would assume that other Operators fund them as well, so how could they be unbiased.

The Newbury MP, where Vodafone's headquarters are has stated that he has spoken with Vodafone, who claim to not have promoted Cash-Back to retailers. He believes it is just Dodgy practice by certain Independant dealers, and a ban or legislation would be against competition.

Another MP, is stating that the whole cash-back issue, is down to the Customer and the Dealer's and the Networks should not be accountable.

He gave an example of if a car dealer went bust after you have purchased from them, should the Manufacturer be responsible.

Another MP has stated that she feels that the Voluntary Code of Conduct that is now involuntary for dealers is fair to the dealers, when it is Voluntary to the Networks.

alnsv1000s

A man from Office of Fair trading has said that they view this as seperate contracts beteween the Customer and Retailer, and customer and Network.

In May this year, there will be new EU laws relating to misleading or deceptive promotions, but Cash-Back promotions still will not be banned.

mobilejunkie

Thanks; sounds quite good to me!!

alnsv1000s

Mobile Junkie - Are you the MP who is speaking after 1 Hour 11 Minutes.

It is also wothwhile watching after this time. There is only about 15 minutes to watch.

Especially the Head of the Department of Trade and Industry's speech.

It looks like customers will be able to challenge Unfair terms in the cash-back agreement as of the 26th May 2008, but if the company goes bust, there will not be anything that can be done.

It also seems that they will keep the contract with the Retailer and the Network seperate.

Therefore the Networks could use this as a get out for offering any sort of discount for customers who are affected.