Programs keep going "Not responding"

Chomeur

Ostrov said:

I assume you don't have enough RAM. Also, the problem may occur because the HDD is too slow.

I have 16GB of RAM as mentioned earlier in the thread. Apparently this is plenty, even for gaming, and I don't do gaming.
Maybe the SSD isn't working, I don't know. But it's only 18 months old and supposed to be super fast.

Chomeur

dogmaryxx said:

Try solutions listed 
https://www.easeus.com/partition-manager-software/antimalware-service-executable-high-disk-usage.html

But I don't think it is the Windows Defender that is causing the problems. It doesn't show up as using a particularly large amount of CPU or memory in Task Manager when the problems occur. And when I check in task scheduling it typically has only run at times when my computer is idle.
I have about 30,000 emails in Mozilla Thunderbird. Is that bad? This program does freeze quite a lot.

DoaM

On my work laptop my local PST file (for Outlook) is 28.6GB ... way more than 30k emails.

Chomeur

Still ongoing. I think the problem might be with the C drive. It keeps going up to maximum usage when I'm typing in a Word document. Maybe I have to go back to using the D drive which is a bit frustrating when I paid quite a bit of money to get the new computer in the aim of resolving this problem.

grumpycrab

Task Manager -> Processes -> disk column may indicate disk user
Task Manager -> Performance -> Open Resource Monitor may indicate disk user

MinuteNoodles

tonyh66 said:

Why is there 9x chrome.exe's in the running list?

Because Chrome runs each tab or window in a separate process so one crashing doesn't crash the whole browser. Chrome is one hell of a memory and resource hog.

TheRightOne

Chomeur said:

Still ongoing. I think the problem might be with the C drive. It keeps going up to maximum usage when I'm typing in a Word document. Maybe I have to go back to using the D drive which is a bit frustrating when I paid quite a bit of money to get the new computer in the aim of resolving this problem.

Indeed you have been on a wild goose chase for many months.
I guess I just bypassed this thread as it is often tiresome to try to help people here, as they often don't listen and waste your time or you get someone trying to pick a fight(and losing) because their feelings were somehow hurt in the past. But not even one person in six months asked the relevant questions.

But yes, you are correct, your issue is the awful Kingston A400. It is well known for exactly the behaviour you see there.  
Download the SSD Manager and update the firmware: https://www.kingston.com/en/support/technical/ssdmanager
That should solve the issue. If it does not, invest in the far superior Crucial MX500. But likely it will solve the issue. If it doesn't, make sure that you return it. The drives should have never been allowed to go out like that.
But since they are no doubt aware of the issue, the firmware update will stop the freezing that you have been experiencing.
Shame such a poor drive was placed in the PC in the first place. Doesn't even have DRAM.

Chomeur

TheRightOne said:

Chomeur said:

Still ongoing. I think the problem might be with the C drive. It keeps going up to maximum usage when I'm typing in a Word document. Maybe I have to go back to using the D drive which is a bit frustrating when I paid quite a bit of money to get the new computer in the aim of resolving this problem.

Indeed you have been on a wild goose chase for many months.
I guess I just bypassed this thread as it is often tiresome to try to help people here, as they often don't listen and waste your time or you get someone trying to pick a fight(and losing) because their feelings were somehow hurt in the past. But not even one person in six months asked the relevant questions.

But yes, you are correct, your issue is the awful Kingston A400. It is well known for exactly the behaviour you see there.  
Download the SSD Manager and update the firmware: https://www.kingston.com/en/support/technical/ssdmanager
That should solve the issue. If it does not, invest in the far superior Crucial MX500. But likely it will solve the issue. If it doesn't, make sure that you return it. The drives should have never been allowed to go out like that.
But since they are no doubt aware of the issue, the firmware update will stop the freezing that you have been experiencing.
Shame such a poor drive was placed in the PC in the first place. Doesn't even have DRAM.

Thanks so much. The difference is like between night and day. Lesson for the future is clearly just to go back to the company I bought the computer from next time. I expect they could have told me.

Neil_Jones

Chomeur said:

Thanks so much. The difference is like between night and day. Lesson for the future is clearly just to go back to the company I bought the computer from next time. I expect they could have told me.

In fairness a lot of hardware issues like these are not immediately obvious, particularly when a firmware fix solves the issue, because you don't know what firmware the drive comes with, and for all you know its sat in a warehouse somewhere for months on end.  The issue you've highlighted only seems to occur after a while of usage so it wouldn't have been obvious from the off especially if it didn't have the new firmware at the time, but they are cheap to buy wholesale for the computer manufacturers and like everything else in this life, you often get what you pay for.

Plus of course Kingston are known to have "revised" their drives at various points down the line, swapping controllers and what not out presumably for reasons of supply, and in quite a few cases the new stuff isn't as good as what was there originally.  So its often anybody's guess what you get in a Kingston SSD these days, particularly in a later revision of a unit that's been available for a while.  I think it was one of the SV300 series I had that I got a first generation of (its long discontinued but I still have it), and then looked it up on Amazon a few months later and lo and behold, full of reviews of crap performance and all because they'd changed the controller in the drive at some point and not told anybody.

TheRightOne

Took a look back at your thread to see what went on.
Have noted that it is a relatively high quality system, let down by the very average Kingston A 400.

Should have been a NVMe SSD in there. The likes of;
https://www.awd-it.co.uk/adata-xpg-sx8200-pro-512gb-m.2-ssd-pcie-gen3x4-internal-solid-state-drive.html
https://www.amazon.co.uk/dp/B07K1HMMJC/ref=asc_df_B07K1HMMJC1594792800000/

Not the frankly, poor, Kingston SATA SSD.

https://ssd.userbenchmark.com/Compare/Kingston-A400-480GB-vs-Adata-XPG-SX8200-Pro-NVMe-PCIe-M2-512GB/m296710vsm634807

https://ssd.userbenchmark.com/Compare/Kingston-A400-480GB-vs-Adata-XPG-SX8200-Pro-NVMe-PCIe-M2-256GB/m296710vsm636955