Thomas Cook - what you need to know - MSE News

bradders1983

When booking an insurance policy I have NEVER had to tell them which airline/carrier I was going with.

bobblebob

Yea insurance isnt effected. Its not holiday specific

greavsy

Good Morning, we opened a LYK card at our Thomas Cook branch and loaded some US Dollars. Is our money safe ?

worldtraveller

peachyprice wrote: »

As long as you haven't or aren't likely to make a claim relating to your TC holiday the policy should still stand. You're still making a single trip, to the same geographical area, on the same dates. Your choice of carrier should be irrelevant.

The only complication could be if you bought the policy through TC at time of booking the original holiday and TC haven't yet paid Explorer for the policy.

Which is why, to be safe, and for peace of mind, for the cost of a phone call, it's worth checking.

bradders1983

greavsy wrote: »

Good Morning, we opened a LYK card at our Thomas Cook branch and loaded some US Dollars. Is our money safe ?

Their website leads to the same holding page. So no idea. Early days yet so probably wait for some info.

silvercar

greavsy wrote: »

Good Morning, we opened a LYK card at our Thomas Cook branch and loaded some US Dollars. Is our money safe ?

My understanding is that LYK is owned by Wirecard, a separate German payments provider. So your money is held by them and not by TC. You should be safe. (Though Wirecard itself doesn't hold a FSCS licence, so your money isn't protected if anything happened to wirecard.)

couriervanman

All the airlines and holiday companies that have gone bust over the last few year always seem to do it early Monday morning after a weekend of trading.Some might say very cynical to do it after your two busiest trading days of the week;)

ChrisMC_2

TUI sometime use TC flights. If your TUI holiday has TC flights then they will either refund or find alternatives flights

bradders1983

couriervanman wrote: »

All the airlines and holiday companies that have gone bust over the last few year always seem to do it early Monday morning after a weekend of trading.Some might say very cynical to do it after your two busiest trading days of the week;)

Purely a coincidence with Monarch as their ATOL certificate ran out on the 31st October ,which was a Sunday.

ChrisMC_2

Hi. We bought our package holiday, including flights, through TUI but they have used Thomas Cook for the flights - ATOL Certificate is with TUI. TUI has told us that our holiday has been cancelled because of TC's sad demise and will refund us. We paid for extras on the flight, which we had to do through TC's website. Should TUI refund that for us or do we need to do something else?