SVS Securities - shut down?

johnburman

The fact that they don't answer the phone is reason enough not to be a client of theirs. They have had 3 months notice of the large on boarding exercise. What a shambles. 

FairDinkum

I've phoned and emailed LC - no response
I've phoned and emailed ITI - no response
I've raised a query 'ticket' - no response
Has anyone been able to trade in any of their SVS holdings? I.e. sell them?
Has anyone received money from ITI?
Is the whole thing a scam or just a shambles?
All I want is to sell everything and recover the proceeds as well as the cash. Until I can do that LC have not done their job.
Any help gratefully received

pafpcg

Withdrawing from ITI from the initial temporary login without "on boarding" ID checks


Has anyone succeeded in reaching Step3 in the "How to withdraw" process?

I've done Step2 this afternoon and on the "Account Details" page there's now this message:

      You request for closing ITI account has been sent successfully.
      We will get back to you soon

      Current Status:
      Processing

(And, yes, there is a spelling mistake in the text!)

englishmas

I have tried to sell one my holding but the screen become become inactive, just shows  buy/sell but nothing happen. As I said before I have  active Phenix account but it is nothing to do with the old svs account. You canot trasfer holding from one account to another,  So my question remains why the people want to open Phenix account.
Please please tell me may be I am missing something here. I would very greatfull if someone clearify for my simple brain.
Thanks

manted

englishmas said:

I have tried to sell one my holding but the screen become become inactive, just shows  buy/sell but nothing happen. As I said before I have  active Phenix account but it is nothing to do with the old svs account. You canot trasfer holding from one account to another,  So my question remains why the people want to open Phenix account.
Please please tell me may be I am missing something here. I would very greatfull if someone clearify for my simple brain.
Thanks

After hiding all personal details, can you show a screenshot of where you are able to sell from ?
Thanks,

rugby7170

I've never seen a buy or sell button. I'm now so intrigued as to how stupid I must be ! 

9406824

englishmas said:

I have tried to sell one my holding but the screen become become inactive, just shows  buy/sell but nothing happen. As I said before I have  active Phenix account but it is nothing to do with the old svs account. You canot trasfer holding from one account to another,  So my question remains why the people want to open Phenix account.
Please please tell me may be I am missing something here. I would very greatfull if someone clearify for my simple brain.
Thanks

I believe you need to have an active Phoenix account to trade as that is the platform ITI use??

rugby7170

 "I believe you need to have an active Phoenix account to trade as that is the platform ITI use??"
I have a phoenix account showing all my shares correctly. Is it active ? How would I know ? And if it's not what do I do to make it active ? 

rnf11

Has anyone made contact with the (financial) press over the current state of affairs?

FairDinkum

rugby7170 said:

 "I believe you need to have an active Phoenix account to trade as that is the platform ITI use??"
I have a phoenix account showing all my shares correctly. Is it active ? How would I know ? And if it's not what do I do to make it active ? 

How did you get to the connected Phoenix account? Did you just follow the link 'My porfolio > Create Phoenix Account' and click on the button at the bottom? That hasn't worked for me.