SVS Securities - shut down?

My2penneth

Phoenix IS just a trading platform.  You can Create a Phoenix account ( with yet another user number and a new password) providing you have an account which is marked " on boarding approved". 

Once the Phoenix account is created using the " create Phoenix account" option ,  they send an email with the new user name ( ITITI xxxxx and a temporary password.).  The email contains a link to the Phoenix login screen. Logon , give a few more details and change the temporary password. 

As I mentioned earlier,  ITI then need to approve the Phoenix account.....48 hours they reckon  ( yeah! ). 

My2penneth

Huh!  Just had an email reply from ITI regarding trading using Phoenix 
"Regarding the Phoenix account guidelines, please find attached some documentation on how to use the platform. Alternatively, you may choose to use the web trader platform (accessed through your web browser) which is a simplified version of the Phoenix platform."

What web trader platform? 

I was also sent a dozen or so pdf files...none of them are actually helpfully! 

sweeter_strudel

My Phoenix account, set up noon on Friday, is still sitting at "Pending Approval"......
I have no faith that getting access will mean I can actually trade as per the experience of others.
Request to transfer all trading account shares is in the post (away from ITI).
Request for partial ISA transfer will be in the post tonight (away from ITI)..... why do I get a sinking feeling about a partial transfer not being executed correctly?

API45

Hi I have been following this thread - quite useful as I set up my own ITI accounts today and am onboarding..... Has anybody received a mail or phone call form SJS Legal  a solicitors regarding a legal claim on advisory accounts for losses? They claim they are working in conjunction with ITI - not sure if its phishing???? Please advise

My2penneth

API45 said:

Hi I have been following this thread - quite useful as I set up my own ITI accounts today and am onboarding..... Has anybody received a mail or phone call form SJS Legal  a solicitors regarding a legal claim on advisory accounts for losses? They claim they are working in conjunction with ITI - not sure if its phishing???? Please advise

CAREFUL ! contact Leonard Curtis . Do not engage with SJS LEGAL would be my advice. . 

API45

I got  call from a person claiming to be from ITI capital and they transferred me to this SJS so very suspicious.....

Just putting it out there for anybody else.

Nbs222

My2penneth

Alternatively, you may choose to use the web trader platform (accessed through your web browser) which is a simplified version of the Phoenix platform."

That will be definitely be my preference , if only ITI can tell us how to access  and use it

My2penneth

Nbs222 said:

My2penneth

Alternatively, you may choose to use the web trader platform (accessed through your web browser) which is a simplified version of the Phoenix platform."

That will be definitely be my preference , if only ITI can tell us how to access  and use it

I've asked!

Watford1984

johnburman said:

Watford 1984 said - "John - a few of my friends have joint accounts. Can you please explain what you did - did you just provide your ID and your ID only?"

The joint account in 2 names only defaulted to one name when you went through the onboarding system (responded to the email with id and password they gave you in the email they sent) .  You could not add the joint name.  You only had one gender and DOB. 

Thanks just noticed this. One changed the surname to their surname, first name was the joint names .. it accepted a passport and a utility bill from the wife and they are in the account ..

englishmas

Hi
Please help
I have managed to set  up the account  and  all the holdings are there. Also manage to set up 
 Phenix account. Would like to sell one the share but how to do .  buy/ sell is inactive. Phenix account only deal with the new buy/sell .you cannot transfer from svs account to Phenix. Cannot get any response from ITi by phone or email
Has anyone managed to trade on their old svs account , if so please advise howI can do it as I am lossing money on one of the share due high fluctuation in the price.

THANKS