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It's not anything new - you have always needed a mobile phone to receive a Santander OTP. If this is not acceptable to you, why did you take out a Santander current account in the first place? How did you manage your account without OTPs?But you MUST have a Mobile Phone to get the OTP...Tought !!!! if you don't have one0 -
As per post #1, some banks (e.g. Lloyds and RBS groups) support landlines for OTPs and others (such as Santander) specifically mandate mobiles. I believe that the latter will typically include rudimentary validation that the supplied number starts with '07' so trying to spoof the system by nominating a landline is unlikely to work....brianposter wrote: »The question then arises - if you give your bank a working landline number rather than your out-of-coverage mobile number, will you receive the OTP ?
Has nobody tried it ?0 -
Difficult to see Santander complaining about anyone using a Spanish mobile number so they need to be careful about trying that sort of validation.As per post #1, some banks (e.g. Lloyds and RBS groups) support landlines for OTPs and others (such as Santander) specifically mandate mobiles. I believe that the latter will typically include rudimentary validation that the supplied number starts with '07' so trying to spoof the system by nominating a landline is unlikely to work....
Indeed, on thinking about it, it is difficult to see why anyone would use such validation as it achieves nothing and would probably annoy some customers.0 -
Whatever validation Santander do*, it will be done from the very outset. If you don't like it, you don't have to even become a customer, and I don't believe they are particularly bothered if some people are annoyed with them. It's normal that not everybody likes all banks. That's the very reason that we have a choice of banks.brianposter wrote: »Difficult to see Santander complaining about anyone using a Spanish mobile number so they need to be careful about trying that sort of validation.
Indeed, on thinking about it, it is difficult to see why anyone would use such validation as it achieves nothing and would probably annoy some customers.
* I happen to know they don't allow you to enter a UK landline number in the mobile phone field.0 -
As I was on the Santander online banking anyway I had a look, and they do appear to support non-UK numbers as they separate the country code from the phone number, with both being editable. No idea what numbering conventions are used elsewhere that may help or hinder any validation that Santander chooses to try though, but the page is plastered with specific references to mobile number....brianposter wrote: »Difficult to see Santander complaining about anyone using a Spanish mobile number so they need to be careful about trying that sort of validation.
Indeed, on thinking about it, it is difficult to see why anyone would use such validation as it achieves nothing and would probably annoy some customers.0 -
It's not anything new - you have always needed a mobile phone to receive a Santander OTP. If this is not acceptable to you, why did you take out a Santander current account in the first place? How did you manage your account without OTPs?
Where did I say I didn't have a Mobile Phone ?0 -
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I am not sure what you are asking but I'll try.....the fact that you cannot enter a landline number in the mobile phone field achieves.......drum rolls.....more drum rolls........that you cannot enter a landline number in the mobile phone field, and thus Santander won't be attempting to send text messages to numbers which might not be capable of receiving text messages.brianposter wrote: »Can anyone suggest anything that this actually achieves ?0
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