We'd like to remind Forumites to please avoid political debate on the Forum... Read More »
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
Strong Customer Authentication - **Now delayed** changes to online verification
Comments
-
The question then arises - if you give your bank a working landline number rather than your out-of-coverage mobile number, will you receive the OTP ?Many landline providers (including BT) offer a text to speech service if a text is sent to a landline number. You will receive a call and the text is read out to you. Similar to the 1471 service that lets you know the last caller without having caller display.
Has nobody tried it ?0 -
It's not anything new - you have always needed a mobile phone to receive a Santander OTP. If this is not acceptable to you, why did you take out a Santander current account in the first place? How did you manage your account without OTPs?But you MUST have a Mobile Phone to get the OTP...Tought !!!! if you don't have one0 -
As per post #1, some banks (e.g. Lloyds and RBS groups) support landlines for OTPs and others (such as Santander) specifically mandate mobiles. I believe that the latter will typically include rudimentary validation that the supplied number starts with '07' so trying to spoof the system by nominating a landline is unlikely to work....brianposter wrote: »The question then arises - if you give your bank a working landline number rather than your out-of-coverage mobile number, will you receive the OTP ?
Has nobody tried it ?0 -
Difficult to see Santander complaining about anyone using a Spanish mobile number so they need to be careful about trying that sort of validation.As per post #1, some banks (e.g. Lloyds and RBS groups) support landlines for OTPs and others (such as Santander) specifically mandate mobiles. I believe that the latter will typically include rudimentary validation that the supplied number starts with '07' so trying to spoof the system by nominating a landline is unlikely to work....
Indeed, on thinking about it, it is difficult to see why anyone would use such validation as it achieves nothing and would probably annoy some customers.0 -
Whatever validation Santander do*, it will be done from the very outset. If you don't like it, you don't have to even become a customer, and I don't believe they are particularly bothered if some people are annoyed with them. It's normal that not everybody likes all banks. That's the very reason that we have a choice of banks.brianposter wrote: »Difficult to see Santander complaining about anyone using a Spanish mobile number so they need to be careful about trying that sort of validation.
Indeed, on thinking about it, it is difficult to see why anyone would use such validation as it achieves nothing and would probably annoy some customers.
* I happen to know they don't allow you to enter a UK landline number in the mobile phone field.0 -
As I was on the Santander online banking anyway I had a look, and they do appear to support non-UK numbers as they separate the country code from the phone number, with both being editable. No idea what numbering conventions are used elsewhere that may help or hinder any validation that Santander chooses to try though, but the page is plastered with specific references to mobile number....brianposter wrote: »Difficult to see Santander complaining about anyone using a Spanish mobile number so they need to be careful about trying that sort of validation.
Indeed, on thinking about it, it is difficult to see why anyone would use such validation as it achieves nothing and would probably annoy some customers.0 -
It's not anything new - you have always needed a mobile phone to receive a Santander OTP. If this is not acceptable to you, why did you take out a Santander current account in the first place? How did you manage your account without OTPs?
Where did I say I didn't have a Mobile Phone ?0 -
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 351.4K Banking & Borrowing
- 253.3K Reduce Debt & Boost Income
- 453.8K Spending & Discounts
- 244.4K Work, Benefits & Business
- 599.6K Mortgages, Homes & Bills
- 177.1K Life & Family
- 257.9K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.2K Discuss & Feedback
- 37.6K Read-Only Boards