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  • masonic wrote: »
    Many landline providers (including BT) offer a text to speech service if a text is sent to a landline number. You will receive a call and the text is read out to you. Similar to the 1471 service that lets you know the last caller without having caller display.
    The question then arises - if you give your bank a working landline number rather than your out-of-coverage mobile number, will you receive the OTP ?
    Has nobody tried it ?
  • colsten
    colsten Posts: 17,597 Forumite
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    molley wrote: »
    But you MUST have a Mobile Phone to get the OTP...Tought !!!! if you don't have one
    It's not anything new - you have always needed a mobile phone to receive a Santander OTP. If this is not acceptable to you, why did you take out a Santander current account in the first place? How did you manage your account without OTPs?
  • eskbanker
    eskbanker Posts: 37,227 Forumite
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    The question then arises - if you give your bank a working landline number rather than your out-of-coverage mobile number, will you receive the OTP ?
    Has nobody tried it ?
    As per post #1, some banks (e.g. Lloyds and RBS groups) support landlines for OTPs and others (such as Santander) specifically mandate mobiles. I believe that the latter will typically include rudimentary validation that the supplied number starts with '07' so trying to spoof the system by nominating a landline is unlikely to work....
  • brianposter
    brianposter Posts: 1,526 Forumite
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    edited 2 September 2019 at 12:15PM
    eskbanker wrote: »
    As per post #1, some banks (e.g. Lloyds and RBS groups) support landlines for OTPs and others (such as Santander) specifically mandate mobiles. I believe that the latter will typically include rudimentary validation that the supplied number starts with '07' so trying to spoof the system by nominating a landline is unlikely to work....
    Difficult to see Santander complaining about anyone using a Spanish mobile number so they need to be careful about trying that sort of validation.

    Indeed, on thinking about it, it is difficult to see why anyone would use such validation as it achieves nothing and would probably annoy some customers.
  • colsten
    colsten Posts: 17,597 Forumite
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    Difficult to see Santander complaining about anyone using a Spanish mobile number so they need to be careful about trying that sort of validation.

    Indeed, on thinking about it, it is difficult to see why anyone would use such validation as it achieves nothing and would probably annoy some customers.
    Whatever validation Santander do*, it will be done from the very outset. If you don't like it, you don't have to even become a customer, and I don't believe they are particularly bothered if some people are annoyed with them. It's normal that not everybody likes all banks. That's the very reason that we have a choice of banks.

    * I happen to know they don't allow you to enter a UK landline number in the mobile phone field.
  • eskbanker
    eskbanker Posts: 37,227 Forumite
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    Difficult to see Santander complaining about anyone using a Spanish mobile number so they need to be careful about trying that sort of validation.

    Indeed, on thinking about it, it is difficult to see why anyone would use such validation as it achieves nothing and would probably annoy some customers.
    As I was on the Santander online banking anyway I had a look, and they do appear to support non-UK numbers as they separate the country code from the phone number, with both being editable. No idea what numbering conventions are used elsewhere that may help or hinder any validation that Santander chooses to try though, but the page is plastered with specific references to mobile number....
  • molley
    molley Posts: 528 Forumite
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    colsten wrote: »
    It's not anything new - you have always needed a mobile phone to receive a Santander OTP. If this is not acceptable to you, why did you take out a Santander current account in the first place? How did you manage your account without OTPs?


    Where did I say I didn't have a Mobile Phone ?
  • brianposter
    brianposter Posts: 1,526 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    colsten wrote: »
    * I happen to know they don't allow you to enter a UK landline number in the mobile phone field.
    Can anyone suggest anything that this actually achieves ?
  • colsten
    colsten Posts: 17,597 Forumite
    10,000 Posts Seventh Anniversary Photogenic Name Dropper
    molley wrote: »
    Where did I say I didn't have a Mobile Phone ?
    Where did I say [you said] you didn't have a mobile phone?
  • molley
    molley Posts: 528 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    colsten wrote: »
    Where did I say [you said] you didn't have a mobile phone?


    Well if that wasn't what you meant what did you mean in Post 233
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