Strong Customer Authentication - **Now delayed** changes to online verification

Corvidia

It's all very well to say get a cheap phone but what if you live somewhere where there is no or limited mobile coverage. You don't have to be in the middle of nowhere; my village just happens to be in a valley which restricts the signal. There's nothing I can do to improve the signal.

lightbulb2760

It's a Doro HandlePlus326i gsm. It was one of two versions: the other was the HandleEasy328 gsm, which could receive texts, but not send them. Both models come up for sale on Ebay quite frequently.

colsten

Corvidia said:

It's all very well to say get a cheap phone but what if you live somewhere where there is no or limited mobile coverage. You don't have to be in the middle of nowhere; my village just happens to be in a valley which restricts the signal. There's nothing I can do to improve the signal.

How do you get your internet access? Do you have WiFi in your house? Can you use a WiFi capable phone and provider?

robatwork

Corvidia said:

It's all very well to say get a cheap phone but what if you live somewhere where there is no or limited mobile coverage. You don't have to be in the middle of nowhere; my village just happens to be in a valley which restricts the signal. There's nothing I can do to improve the signal.

I'm assuming you have internet as you sent this. All the major networks have some form of wifi-calling or a box you can connect to your router to give you phone signal in the house. I have one for Three, and use wifi calling for O2 as my signal is non-existent. 

I can't however confirm that all the networks send SMS through wifi-calling. O2 certainly seem to, chances are the others do too although you'd have to confirm that. What network are you on?

Corvidia

I'm with Tesco Mobile. No wifi calling. Most companies which offer it require a monthly contract which would be a waste as I use less than £20 a year PAYG.

10_66

robatwork said:

Corvidia said:

It's all very well to say get a cheap phone but what if you live somewhere where there is no or limited mobile coverage. You don't have to be in the middle of nowhere; my village just happens to be in a valley which restricts the signal. There's nothing I can do to improve the signal.

I'm assuming you have internet as you sent this. All the major networks have some form of wifi-calling or a box you can connect to your router to give you phone signal in the house. I have one for Three, and use wifi calling for O2 as my signal is non-existent. 

I can't however confirm that all the networks send SMS through wifi-calling. O2 certainly seem to, chances are the others do too although you'd have to confirm that. What network are you on?

The phone would have to be compatible for WiFi calling, older models don't fit the bill.

molerat

This one has been done to death many times.  Why should customers have to jump through hoops when the regulator has clearly stated that banks must provide an alternative method of providing authentication.

robatwork

You're correct the customer shouldn't have to jump through hoops to allow the banks to circumvent FCA guidance. 

I was just trying to help find out if there was a low hanging single hoop available in these particular cases. Sadly there isn't.