Add your feedback on energy supplier Gulf Gas & Power

brewerdave

Just leaving Gulf later this month ; hope the change doesn't cause issues with the switch or the final bill !!

UnclaimedEnergy

Tallerdave said:

Gulf are re-branding as HUB energy from 8th February 2021.

Some suppliers do know how to pick generic names which other companies already have don't they? - http://hubenergy.solutions/ Not their new website, just an example of another company/site with the same name.
(Green.Energy as an example)

Do you know if there's any plans to merge 'E Energy' with the rebrand or are they still keeping them seperate?

Tallerdave

brewerdave said:

Just leaving Gulf later this month ; hope the change doesn't cause issues with the switch or the final bill !!

It's a shame, they've been shockingly efficient and blissfully uneventful. I think it could be back to Zog for me, who are equally as good to deal with.

brewerdave

Tallerdave said:

brewerdave said:

Just leaving Gulf later this month ; hope the change doesn't cause issues with the switch or the final bill !!

It's a shame, they've been shockingly efficient and blissfully uneventful. I think it could be back to Zog for me, who are equally as good to deal with.

That's my destination too; Gulf's renewal "offer" would have increased my gas bill by ~ 45%  !!

Gerry1

I found that Gulf were fine, I only left them because there was such as stonking good gas offer from Robin Hood Energy that paying the exit fee was a no brainer.  Using the old Gulf name was a bit naughty because it seemed it had little or nothing to do with the US company of the same name and logo.

But the new name is crazy, it's impossible to find them with an online search and they're still Gas and Power Limited t/a Gulf Gas and Power UK.  The Hub Energy logo looks very dated, a bit like the original 1980s one for British Telecom.

At least a daft name like Neon Reef is highly memorable and can't be confused !

Tallerdave

Slightly annoying that on the day I need to send my meter reading, their website has vanished.  Hopefully just a temporary blip in the transition to hubenergy.co.uk, which is also not live yet.

brewerdave

Tallerdave said:

Slightly annoying that on the day I need to send my meter reading, their website has vanished.  Hopefully just a temporary blip in the transition to hubenergy.co.uk, which is also not live yet.

Logged into Gulf OK earlier ; now linking to Hub Energy - had to log in but my Gulf log in worked OK

Tallerdave

Sorted for me now as well.  I guess they were messing about with DNS entries, but a very sloppy method with an unnecessary loss of service in order to get us moved over to https://hubenergy.co.uk/account.

Tallerdave

Sadly, they seem to have lost the historical "actual" graph data in transitioning the site to the new domain and are telling me that my direct debit is too low, whereas it's actually spot on and all the "credit" should have been used up by the time I switch away.  This month's bill was for nearly double the monthly DDR, as it was the coldest month so far.

brewerdave

Due to switch away from Hub/Gulf tomorrow to Zog. Still listed as a Gulf/Hub customer on Who is my supplier site. However just tried to log in and can't as the log in page just sits there! Could someone who is still a Hub/Gulf customer try logging in?