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Card fraud, bank wont refund.

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  • Fingerbobs
    Fingerbobs Posts: 1,705 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Dean000000 wrote: »
    Hopefully those scheisters at barking tandoori haven’t overcharged me again!
    To be fair, this part of the story is believable. I check my credit card transactions all the time, and would certainly have a look after paying for a meal out.
  • Dean000000
    Dean000000 Posts: 612 Forumite
    Fingerbobs wrote: »
    To be fair, this part of the story is believable. I check my credit card transactions all the time, and would certainly have a look after paying for a meal out.

    Are you suggesting there are other parts of the story you Cannot believe?

    Surely not?
  • fuzzything
    fuzzything Posts: 124 Forumite
    Part of the Furniture 100 Posts Photogenic Name Dropper
    If you use an iphone do you have text message forwarding turned on in settings? That could allow someone else to access and delete your texts.

    And just curious, which bank/card is it that sends a text for confirming each purchase?
  • Maquinn88
    Maquinn88 Posts: 16 Forumite
    I have a Galaxy S7. My bank is Danske.
  • wizzywig27
    wizzywig27 Posts: 1,536 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    Decided to have a few punts, they didn’t come in, had some sort of remorse, realised what he’d done and claimed fraud.

    Bet if the bets came in he wouldn’t have posted this!
  • Fingerbobs
    Fingerbobs Posts: 1,705 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Maquinn88 wrote: »
    The email address used is one I don't check often as it's one I use for websites I think will send me spam.
    This bit sounds odd to me. The email address "used" for what? I don't see why a fraudster would bother to use one of your email addresses when setting up fraudulent gambling accounts.
  • newatc
    newatc Posts: 893 Forumite
    Eighth Anniversary 500 Posts Name Dropper
    Surely there can't be many of the people you were with who had the knowledge of your details (especially your dummy email) and the cunning/lack of morality to plan this fraud. If any of them gambles, it might give a clue! I don't know any family member, friend or associate that I would regard as a suspect.

    I can understand your discomfort but I think you are choices are limited if you can't work it out as I agree that there is unlikely to be any joy from bank or ombudsman.
  • d123
    d123 Posts: 8,737 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Maquinn88 wrote: »
    I have a Galaxy S7. My bank is Danske.

    Do you have any security on the phone? Fingerprint? Passcode?
    ====
  • JASu
    JASu Posts: 5 Forumite
    Fifth Anniversary First Post
    Use Resolver. My young nephew had his account scammed - 6 x £50 amounts. Went to Nat.West bank branch, they were very helpful, knew the scam sites and refunded 3 of the most recent payments within 2 days & arranged for new card which arrived within 5 days. However they said that they could not refund earlier extractions as more than 120 days old etc.... We contacted RESOLVER, provided all the details and within a couple of weeks had bank fraud team contacting him trying to help. Further 2 weeks later all refunded. I am sure it was due to RESOLVER's intervention and I would highly recommend using them if you are being "stone-walled" by the bank. Of course it pays to check account regularly and act promptly if anything extracted that you don't recognise no matter how small. Bank said that the scammers usually take out small amounts to start with to "test the water" and if no reaction they take out a few more small amounts and then short while later clean the accounts out.
  • [Deleted User]
    [Deleted User] Posts: 35,242 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    JASu wrote: »
    I am sure it was due to RESOLVER's intervention

    I'm sure it wasn't.

    Resolver is just a slower means of sending your complaint to the bank. It delays, rather than intervenes.

    Deal direct.
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