The Top Easy Access Savings Discussion Area

refluxer

PlatinumChaos said:

I just received a call from Al Rayan bank, asking me to answer security questions in relation to a transfer I initiated on Friday. Okay, so I did try to transfer some money from my AR account to my current account (so that I can put it into my Cynergy account), but receiving a call from my bank out of the blue and expecting me to divulge personal information and the answers to all my security questions is definitely not the kind of behaviour I'd expect from a bank. I terminated the call and am now in the process of calling their customer support to try and sort it out. Am I being overly twitchy?

Not at all. Reputable banks will actually suggest you do this if you're not happy to continue. When Barclays fraud department called me recently, they were able to confirm to me that it was genuinely them by sending me a notification within their banking app, which I thought was a good way of going about this and saved me having to ring them back. 

kaMelo

No not really, whilst it probably is All Rayan calling it also is one of the classic scam starters and they shouldn't really do it.

Despite the inconvenience to you you've done the right thing.

PlatinumChaos

Thanks both for your comments. It was indeed AR, just to confirm that it was me trying to transfer the money, and only because it was a fairly large amount. Still, I could've done without the half-hour wait on the phone though.

flobbalobbalob

NatWest held a transfer back and I missed their fraud team phone call. A long wait when I called the back but.. they recognised my phone number and sent me a OTP to read back to them. They did not ask for any passcode or pin details. Instead they asked what devices I was using and my browser details and activity . They asked more general risk questions about my payee savings account and advised me they would take no further responsibility if I now authorised the transfer which is fair enough. Apart from the inconvenience I am more than happy with them.

soulsaver

Added to the ToTP at No.3  Skipton Dble Access BS 2.55% £10k min (17/10) Double Access Saver - Skipton Building Society thnx @Silverbullet036

Note: For those that have it or want it, wef today their EA Iss1 pays 1.90% Easy Access Saver - Skipton Building Society

Speculator

Ford are increasing their rate initially for existing customers

As a valued customer we wanted to let you know about our upcoming rate increases:

• On Tuesday 18th October we will be increasing the rates on our Fixed Saver 1, 2 and 5 year products to 4.3%, 4.5% and 4.55% respectively.
• On Wednesday 19th October our Flexible Saver rate will then be increasing to 2.5%. This rate will initially be exclusive to existing customers, so you won’t see Flexible Saver on sale to new customers from this date.

ASL1

Can you transfer funds directly from Al Rayan to the Santander esaver? How long does this take and will it likely trigger a phone call from Al Rayan to verify the transaction?

Steve_xx

ASL1 said:

Can you transfer funds directly from Al Rayan to the Santander esaver? How long does this take and will it likely trigger a phone call from Al Rayan to verify the transaction?

Yes you  can, and, it's pretty quick during weekdays,  but not so at weekends. Depending on the amount you attempt to transfer, you may trigger a call from Al Rayan. If it's both a new payee and a large amount transferred from Al Rayan, then it's highly likely to trigger a call before it's released. 

Yellowman

Is there a maximum daily payment amount out of Al Rayan to an existing payee?

Silverbullet036

Yellowman said:

Is there a maximum daily payment amount out of Al Rayan to an existing payee?

edit : completely wrong so amended my post