The Top Easy Access Savings Discussion Area

ColdIron

Open a new one as a higher rate comes out, old one comes to the end of its bonus etc. Opened the first one in 2014

Gers

molerat said:

Gave up trying with Tesco.  Couldn't apply from logged in, filled in the first page and it just logged me out.  Started from logged out, filled in first page, asked me to log in, filled in second page, went to confirm page, pressed next and said application timed out - which I believe is a long standing problem.

Me too - tried Firefox, Chrome, Edge and Safari... all 'timed out'. 

molerat

ColdIron said:

I've opened 19 of these with no problems at all. Try the app or a different browser etc

Via app and different browser, same result. I seem to remember this happening before and you have to phone for them to unlock something.

fly-catchers

molerat said:

Gave up trying with Tesco.  Couldn't apply from logged in, filled in the first page and it just logged me out.  Started from logged out, filled in first page, asked me to log in, filled in second page, went to confirm page, pressed next and said application timed out - which I believe is a long standing problem.

I got that message. But when I logged into my account there it was!

wiseonesomeofthetime

Opening Tesco Instant Saver

The secret would appear to be NOT to enter you NI number when applying for a new account as it processes fine then.

I had the same issue as some of the recent posters, until I worked that out.

Daliah

molerat said:

ColdIron said:

I've opened 19 of these with no problems at all. Try the app or a different browser etc

Via app and different browser, same result. I seem to remember this happening before and you have to phone for them to unlock something.

Cookies and browsing history cleaned?

Yorkshire_Pud

wiseonesomeofthetime said:

Opening Tesco Instant Saver

The secret would appear to be NOT to enter you NI number when applying for a new account as it processes fine then.

I had the same issue as some of the recent posters, until I worked that out.

Yes! Fourth time lucky and now by NOT entering my NI number that Tesco ask for, the account was opened! Tesco Bank fix your application page  (let me guess we’ve not heard of that problem before).

typistretired

I think their system is temperamental as I applied last week and they said they needed to do checks despite me having old savings accounts open with them. The current accounts were closed a couple of weeks ago. I never heard anything from them. Applied again today message came up they were doing a check but it would not effect my credit rating. A few moments later the account was opened

Gers

wiseonesomeofthetime said:

Opening Tesco Instant Saver

The secret would appear to be NOT to enter you NI number when applying for a new account as it processes fine then.

I had the same issue as some of the recent posters, until I worked that out.

Brilliant - many thanks!

canaldumidi

wiseonesomeofthetime said:

Opening Tesco Instant Saver

The secret would appear to be NOT to enter you NI number when applying for a new account as it processes fine then.

I had the same issue as some of the recent posters, until I worked that out.

Tesco bank have been aware of this glitch in their application process for some time, according to a frustrated customer service adviser who helped me open a account on the phone several months back. You'd think they'd just remove that field from the application form.....