The Top Easy Access Savings Discussion Area

refluxer

0.59, then down to 0.55 and now back up to 0.60%. All within a matter of weeks and all essentially different issues of the same account ? Why do they bother ?

Daliah

Another slightly strange 0.60% AER variable account from Leeds BS. Unlimited deposits, unlimited withdrawals but AER drops to 0.05% if the balance drops below £1,000, account matures/ends on November 22 2022.

https://www.leedsbuildingsociety.co.uk/savings/access-accounts/limited-issue-online-access-account

UncleK

Anyone getting anywhere with Charter Savings bank? Applied on line three weeks ago for their Easy Access issue 23 and sent off the identity stuff they asked for. Chased them by email but they say they can't advise by email and we have to ring them up. Haven't tried that as that normally means a painful wait. Has anyone else succeeded in opening this type of account recently?

Primrose

Our last transaction with Charter was probably a couple of months ago which involved a phone query re our account.  The phone was answered quite quickly and the subsequent response which needed a paper document to be posted to us was also dealt with in just over a week if I recall correctly. .   We,ve generally found Charter  one of the more efficient organisations to deal with 

Consumerist

Having to provide identity documents is always a show stopper if you don't already have an online account.

sooty900

Consumerist said:

Having to provide identity documents is always a show stopper if you don't already have an online account.

And even if you do it's not always accepted. I just wanted to transfer one account balance to another account with Investec recently and because it is on "another platform" I need to give all ID again. I can't as my passport has expired and I have the old type driving license with no photo card. So I cannot open another account with them even though I already have one they say. I will not be using them again once my notice is up.

UncleK

Hmm - I wouldn’t say provision of identity documents is a showstopper but I can see it would delay things. And indeed, based on the feedback from the good people here, ringing them may well be the best thing to do. Although with other accounts appearing offering a smidge better interest rate, we may end up going to an institution that moves a bit quicker. 

UncleK

They wanted scans of documents to prove identity and address. And that had to be posted to Charter Bank. 

Primrose

Given all the work done on NHS ID apps and digital ID, one would think it was not beyond the competence of the financial regulatory bodies to come up with an acceptable "electoral roll" type of digital register which once individuals were signed onto the system, would work for all subsequent ID verification.

does anybody know whether this has ever been considered?   It would surely make life much simpler for all parties involved.

Consumerist

My normal response to a request for ID documents is to cancel the application. If they don't have the means to verify my identity electronically as other banks do then I don't want to bank or save with them.