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  • janusdesign
    janusdesign Posts: 990 Forumite
    Part of the Furniture 500 Posts Photogenic Name Dropper
    edited 12 October 2023 at 11:21AM
    I didn't receive any notification from them that they had blocked the payments. My payments were going to my Halifax and Lloyds current accounts. I've had payments blocked by Lloyd's before, but they let you know asap by a big red alert online asking you to call them to authorise the payment.
    if memory serves, payments that are on hold would show in the "Recent Faster Payments transaction summary" page as being so - though I appreciate that wouldn't be an obvious place to check.
  • friolento
    friolento Posts: 2,460 Forumite
    1,000 Posts Second Anniversary Name Dropper Photogenic
    I didn't receive any notification from them that they had blocked the payments. My payments were going to my Halifax and Lloyds current accounts. I've had payments blocked by Lloyd's before, but they let you know asap by a big red alert online asking you to call them to authorise the payment.
    if memory serves, payments that are on hold would show in the "Recent Faster Payments transaction summary" page as being so - though I appreciate that wouldn't be an obvious to check.

    where would I find the Recent Faster Payments transaction summary? I can't seem to see them in Cohoot or in Santander

  • I'm in the process of opening an Ulster Bank loyalty Saver, but cannot find when interest is paid, everything I find just says annually, does anyone know if it is on a specific date or the anniversary of opening the account?
  • refluxer
    refluxer Posts: 3,187 Forumite
    1,000 Posts Fourth Anniversary Photogenic Name Dropper
    edited 12 October 2023 at 1:03PM
    TisMeBill said:
    I'm in the process of opening an Ulster Bank loyalty Saver, but cannot find when interest is paid, everything I find just says annually, does anyone know if it is on a specific date or the anniversary of opening the account?
    As it says "Interest is paid annually and at account closure" but a date isn't mentioned, then presumably annual interest will be paid on the anniversary of account opening.

    Edit - I presumed wrong. Ulster have put that (fairly important) information in a separate document, rather than mentioning it in the Summary Box as they should have done. See post below.
  • ColdIron
    ColdIron Posts: 9,873 Forumite
    Part of the Furniture 1,000 Posts Hung up my suit! Name Dropper
    Annually normally means after a year
  • TisMeBill said:
    I'm in the process of opening an Ulster Bank loyalty Saver, but cannot find when interest is paid, everything I find just says annually, does anyone know if it is on a specific date or the anniversary of opening the account?
    If it was a specific date, it would be stated.
    Mortgage free
    Vocational freedom has arrived
  • refluxer
    refluxer Posts: 3,187 Forumite
    1,000 Posts Fourth Anniversary Photogenic Name Dropper
    The first working day in January each year, it's in the Guide to Personal Accounts Fees and Interest document (natch).
    I stand corrected ! The fact they don't mention that in the Summary Box on the account product page is poor.
  • TisMeBill said:
    I'm in the process of opening an Ulster Bank loyalty Saver, but cannot find when interest is paid, everything I find just says annually, does anyone know if it is on a specific date or the anniversary of opening the account?
    The first working day in January each year, it's in the Guide to Personal Accounts Fees and Interest document (natch).

    https://www.ulsterbank.co.uk/savings/instant-access-accounts/loyalty-saver/Loyalty-Saver2-savings-ulsterbank.html#contextualhelp_36497accordion_0_preapplystart099833

    EDIT : that link is to the page with the link on, can't figure how to link to a download link.
    thanks - I too assumed it was on the anniversary.
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