The Top Easy Access Savings Discussion Area

pfpf

nope, can't link barclays but have linked another account fine. surprised by the "text code to login" system to tandem but thats ok.

refluxer

jaypers said:

Had no issues at all linking to Barclays on an iPhone. Latest BMB app installed and all latest Apple revisions etc. 

Ah, OK. I'm on the latest version of Android with both apps updated. Could be an Android issue then, I guess.

happybagger

For those with the closed issue Hanley Branch Saver:

 The Branch Saver account will become a closed issue, and the balance of the account cannot be increased after 4pm on 8 October 2023.

  You will not be able to deposit or replace any withdrawn funds into your account after this date.

ForumUser7

happybagger said:

For those with the closed issue Hanley Branch Saver:

 The Branch Saver account will become a closed issue, and the balance of the account cannot be increased after 4pm on 8 October 2023.

  You will not be able to deposit or replace any withdrawn funds into your account after this date.

Bad news for me - I wasn’t sure whether to wait till next year when they apparently hoped to have online facilities to fund… Got to expedite that decision now, without knowing the full picture 😐

happybagger

They don't proof read their own email really though;

"The Branch Saver account will become a closed issue, and the balance of the account cannot be increased after 4pm on 8 October 2023."
...
"Please remember that this is a closed issue product, so you will be unable to open another Branch Saver at a later date"

castle96

re Hanley. My a/c shows 5%, yet on their closed a/c list it  shows as 5.25%      ???????????

searching4bestrates

BestSeagull said:

gt94sss2 said:

BestSeagull said:

gt94sss2 said:

BestSeagull said:

Trying to pay into Tandem from Santander, the transaction was blocked and they've locked me out of online banking and the app. 
Test transfer went through, then £5k payment but was shut down trying to make another payment.

For info - You can make individual payments of up to 25k from the Santander app - so the £5k payment could have been larger reducing the number of transactions.

Thanks. So I would have been better sending £10k in the first place? I thought smaller transactions might be less likely to be blocked... not so.
I'm up and running again now but that's the best part of two hours of my life that I won't get back again.

Multiple transactions are more likely to be blocked. So the fewer there are the better to reduce the risk of having your account blocked.

Santander allow customers to make £100k of faster payments in 24 hours (per Santander account).

So you can do 4 * £25k via the app - or call them up to do a single larger one 

Well that didn't go so well. I sent another 10k to Santander this morning en route to Tandem. Thought I'd try via the app today, rather than the website but they have declined the transfer and blocked me AGAIN! 
Really can't be bothered with this. Now waiting to talk to someone, again.

I've had accounts with many banks over the years and have never come across a bank as bad as Santander.

Their overzealous algorithm and penchant for blocking accounts that requires calling them up to be put on hold for hours, followed by being quizzed regarding the transaction, is horrendous.

I went back to them when they released their (at the time) market leading eSaver, but after several hours of phone calls trying to extract my money back to the same account where it had been deposited from I emptied the eSaver, closed the account and vowed never to return to Santander under any circumstances.

I've since understood you can claim compensation for the time, bother and effort they've caused, so it might be worth exploring that avenue?

More on topic, I've had no issues transferring money to Tandem from other banks, so it does seem to be a Santander issue, as usual.

happybagger

castle96 said:

re Hanley. My a/c shows 5%, yet on their closed a/c list it  shows as 5.25%      ???????????

5.25% from 1 Sept

soulsaver

Principality - just emptied my 4.45% (iirc) Double Access ac on the way to Tandem.

Just a heads up - if you try to do a partial withdrawal, you need to have authenticated the linked account by providing a recent statement.

If you haven't already and you want immediate funds - close the ac. It doesn't require use of linked account, just the sort code ac no & a/c (in your) name. 


 

phillw

happybagger said:

They don't proof read their own email really though;

"The Branch Saver account will become a closed issue, and the balance of the account cannot be increased after 4pm on 8 October 2023."
...
"Please remember that this is a closed issue product, so you will be unable to open another Branch Saver at a later date"

I'm not sure I understand what you're getting at.

The account will become a closed issue, because it's a closed issue product.