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The Top Easy Access Savings Discussion Area

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  • phillw
    phillw Posts: 5,690 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    They don't proof read their own email really though;

    "The Branch Saver account will become a closed issue, and the balance of the account cannot be increased after 4pm on 8 October 2023."
    ...
    "Please remember that this is a closed issue product, so you will be unable to open another Branch Saver at a later date"
    I'm not sure I understand what you're getting at.

    The account will become a closed issue, because it's a closed issue product.

  • friolento
    friolento Posts: 2,872 Forumite
    1,000 Posts Second Anniversary Name Dropper Photogenic
    gt94sss2 said:
    gt94sss2 said:
    Trying to pay into Tandem from Santander, the transaction was blocked and they've locked me out of online banking and the app. 
    Test transfer went through, then £5k payment but was shut down trying to make another payment.
    For info - You can make individual payments of up to 25k from the Santander app - so the £5k payment could have been larger reducing the number of transactions.
    Thanks. So I would have been better sending £10k in the first place? I thought smaller transactions might be less likely to be blocked... not so.
    I'm up and running again now but that's the best part of two hours of my life that I won't get back again.
    Multiple transactions are more likely to be blocked. So the fewer there are the better to reduce the risk of having your account blocked.

    Santander allow customers to make £100k of faster payments in 24 hours (per Santander account).

    So you can do 4 * £25k via the app - or call them up to do a single larger one 
    Well that didn't go so well. I sent another 10k to Santander this morning en route to Tandem. Thought I'd try via the app today, rather than the website but they have declined the transfer and blocked me AGAIN! 
    Really can't be bothered with this. Now waiting to talk to someone, again.
    I've had accounts with many banks over the years and have never come across a bank as bad as Santander.

    Their overzealous algorithm and penchant for blocking accounts that requires calling them up to be put on hold for hours, followed by being quizzed regarding the transaction, is horrendous.

    I went back to them when they released their (at the time) market leading eSaver, but after several hours of phone calls trying to extract my money back to the same account where it had been deposited from I emptied the eSaver, closed the account and vowed never to return to Santander under any circumstances.

    I've since understood you can claim compensation for the time, bother and effort they've caused, so it might be worth exploring that avenue?

    More on topic, I've had no issues transferring money to Tandem from other banks, so it does seem to be a Santander issue, as usual.

    I share a lot of the bad sentiment about Santander but have had no problems at all with shifting various amounts from Santander to Tandem yesterday and today. Several £4k and £5k transactions, plus a single one over £20k today. I admit, I had fully expected to get blocked and locked out with that one but they let it through in seconds. Luck of the draw, I suppose. I am very grateful I didn't have to waste an hour on the phone to their fraud police.
  • Bridlington1
    Bridlington1 Posts: 4,230 Forumite
    1,000 Posts Third Anniversary Photogenic Name Dropper
    edited 9 August 2023 at 2:29PM
    @soulsaver
    Oxbury now 4.8%
  • TiVo_Lad
    TiVo_Lad Posts: 465 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    lcooper said:
    I share a lot of the bad sentiment about Santander but have had no problems at all with shifting various amounts from Santander to Tandem yesterday and today. Several £4k and £5k transactions, plus a single one over £20k today. I admit, I had fully expected to get blocked and locked out with that one but they let it through in seconds. Luck of the draw, I suppose. I am very grateful I didn't have to waste an hour on the phone to their fraud police.
    You would hope that Santander's systems and processes would be smart enough to catch on that a new TOTP savings account had been launched and that an avalanche of cash would subsequently head that way. Since the Sort Code 60-84-13 is unique to Tandem Bank Limited, it can't be too difficult to identify this behaviour.

  • TiVo_Lad
    TiVo_Lad Posts: 465 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    Oxbury Personal Easy Access Account up to 4.8% from now. Min £1K.

  • TiVo_Lad
    TiVo_Lad Posts: 465 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    edited 9 August 2023 at 2:45PM
    DF Capital Easy Access Issue 2 (NLA) also up to 4.8% now. They've paid out interest to today's date too.
  • CooperSF
    CooperSF Posts: 102 Forumite
    100 Posts First Anniversary Name Dropper Photogenic
    Don’t think anyone is going to top Tandem.
  • Futuristic
    Futuristic Posts: 1,224 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    edited 9 August 2023 at 3:17PM
    Tandem is great and I've had no issues (had account for years), they even manually added my Chase acc since many places doesn't have open banking for it still. 

    You can also have multiple "linked" accounts. 
  • happybagger
    happybagger Posts: 1,133 Forumite
    Ninth Anniversary 1,000 Posts Name Dropper Combo Breaker
    phillw said:
    They don't proof read their own email really though;

    "The Branch Saver account will become a closed issue, and the balance of the account cannot be increased after 4pm on 8 October 2023."
    ...
    "Please remember that this is a closed issue product, so you will be unable to open another Branch Saver at a later date"
    I'm not sure I understand what you're getting at.

    The account will become a closed issue, because it's a closed issue product.

    How can it become one on 8 October, if it already is one?
This discussion has been closed.
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