The Top Easy Access Savings Discussion Area

Snapdragon

Quick question for anyone with the YBS Internet Saver Plus - Can you pay-in using debit cards as you can with other YBS savers? I can't see any mention of that as a pay-in method in the product terms document.

Bridlington1

Snapdragon said:

Quick question for anyone with the YBS Internet Saver Plus - Can you pay-in using debit cards as you can with other YBS savers? I can't see any mention of that as a pay-in method in the product terms document.

Yes you can.

PixelPound

Bridlington1 said:

Snapdragon said:

Quick question for anyone with the YBS Internet Saver Plus - Can you pay-in using debit cards as you can with other YBS savers? I can't see any mention of that as a pay-in method in the product terms document.

Yes you can.

I can on the website but not via the app. The balance was updated in under an hour too. 

artyboy

artyboy said:

artyboy said:

moi said:

SteveG2010 said:

I have opened a Newcastle BS Tracker online and transferred some money in. There is no way to withdraw money from the account, neither via the website nor via the Android App. There just isn't a button, link or menu item to do it. All I can do is show a statement. There's something seriously wrong with their IT.

Do you not have the huge "Authenticate your nominated bank account" message? Like cymruchris said, you need the code in the post before you can withdraw to your nominated account.

For me, that message only appeared a day after the account was opened. So yes I'll just wait for the post to bring me my code, but it's far from obvious that this is going to be the process when you initially sign up...

2 letters from Newcastle BS for me this morning. And 2 for Mrs Arty (joint account) All of them are 'welcome' type letters and none of them have the verification code I need. 

Poor old rainforests...

Another day's post, another day without the all important verification code letter from NBS. This is getting mildly annoying...

pokemaster

YBS app seems to be down again, saying "something went wrong" when I login

barafear799

I haven't had anything from NBS (apart from a welcome email) - I'm not sure whether I needed to provide ID - it wasn't explicitly clear - I haven't had any letters in the post at all - I sent them an online form enquiry last week - no response - just tried to phone them and they had a wait time of "up to one hour" - I gave it 24 mins and gave up. I didn't try to "apply again" last week - mainly because I had already sent an opening deposit (of more than £1) to the account details and the initial deposit ref no - so didn't want to create two accounts and have problems unravelling - clearly, they've been overwhelmed with applications - and now with phone calls and other enquiries - let's hope it gets sorted soon (along with the ability to easily withdraw if needed). 

jimexbox

barafear799 said:

I haven't had anything from NBS (apart from a welcome email) - I'm not sure whether I needed to provide ID - it wasn't explicitly clear - I haven't had any letters in the post at all - I sent them an online form enquiry last week - no response - just tried to phone them and they had a wait time of "up to one hour" - I gave it 24 mins and gave up. I didn't try to "apply again" last week - mainly because I had already sent an opening deposit (of more than £1) to the account details and the initial deposit ref no - so didn't want to create two accounts and have problems unravelling - clearly, they've been overwhelmed with applications - and now with phone calls and other enquiries - let's hope it gets sorted soon (along with the ability to easily withdraw if needed). 

Your receipt of application email from NBS will state in bold type whether or not you're required to submit proof of id. 

Cold_comfort

My Community Bank - Easy Access Account (currently closed to new applications):
Interest rise to 4.31% AER for balances of £20k or more
(rate reduces to 2.5% AER below £20k and 0 below £1k)

TiVo_Lad

Oh !!!!!!! I only emptied that last week after it was languishing at 3.83%.

TiVo_Lad

Cold_comfort said:

My Community Bank - Easy Access Account (currently closed to new applications):
Interest rise to 4.31% AER for balances of £20k or more
(rate reduces to 2.5% AER below £20k and 0 below £1k)

@soulsaver please note