Santander Refer a Friend

BarleySugar

Just received my Amazon codes from claim done 10days ago :j:j

soulsaver

I received a voucher today for a switch completed on 12th March, referral claimed on 13th! The OH's hasn't arrived yet.
PS Again mine went to junk mail...
Edit: OH's turned up, too

davethorp

I’ve received a voucher for completing a switch and referring someone else today but both claim codes on the vouchers I’ve received are identical

bristolleedsfan

Yes 2 switches into same account after waiting for 1st switch to complete before starting second switch resulted in - 2 x 50 Amazon vouchers :j

charlieboycat

davethorp wrote: »

I’ve received a voucher for completing a switch and referring someone else today but both claim codes on the vouchers I’ve received are identical

Exactly the same today for both myself and my wife. A phone call and it was sorted very quickly - two new codes emailed while I was on the phone. I rang the switching number and they transferred me to simplythankyou-corporate.com (I was told their number is 01325 390839 but I didn't use it so can't confirm). Someone at simplythankyou-corporate.com is having a bad day!

davethorp

Santander’s Twitter team sorted it out for me and I now have the vouchers I’m meant to

masonic

davethorp wrote: »

I’ve received a voucher for completing a switch and referring someone else today but both claim codes on the vouchers I’ve received are identical

I've had the same problem, I guess I'll need to give them a call.

colsten

masonic wrote: »

I've had the same problem, I guess I'll need to give them a call.

Same problem for me as well. I did get a second (well, third, actually) email with a corrected code without prompting them.

drob4

Just noticed that the offer terms now include the following:


"Within 30 days of the claim being submitted and the switch completing, you’ll both receive an email containing a £50 Amazon.co.uk Gift Cards. If for some reason the claim wasn’t successful we’ll also let you know via email."


Currently 19 days since my first claim.

soulsaver

wizzywig27 wrote: »

same here mate, thanks for the code :T

You have a new PM... today.