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Symbio Energy feedback

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  • Mr_K
    Mr_K Posts: 1,171 Forumite
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    *j* said:
    Symbio not taking any more quotes…
     
       Ah, but that's just "due to technical issues" or so it says on their website.
    Yes they're 'technically' bankrupt....
  • molerat
    molerat Posts: 34,676 Forumite
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    edited 23 September 2021 at 6:04PM
    Symbio not taking any more quotes…
    Why would they at the moment
    I don't think anything can really be read into it, they are not alone and it makes economical sense to not take on new customers at the moment.


  • molerat said:
    Symbio not taking any more quotes…
    Why would they at the moment
    I don't think anything can really be read into it, they are not alone and it makes economical sense to not take on new customers at the moment.

    They cannot because Ofgem have ordered it. 
  • molerat
    molerat Posts: 34,676 Forumite
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    molerat said:
    Symbio not taking any more quotes…
    Why would they at the moment
    I don't think anything can really be read into it, they are not alone and it makes economical sense to not take on new customers at the moment.

    They cannot because Ofgem have ordered it. 
    Really ? 

  • molerat said:
    Symbio not taking any more quotes…
    Why would they at the moment
    I don't think anything can really be read into it, they are not alone and it makes economical sense to not take on new customers at the moment.


    They can't take on any new customers because they have been expelled from the BSC:
    https://www.current-news.co.uk/news/elexon-boots-out-three-more-suppliers-from-bsc
  • spot1034
    spot1034 Posts: 939 Forumite
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    edited 24 September 2021 at 6:39PM
    For some reason Symbio just got a mention on IRN's brief summary of the day's financial news (produced by Sky News) which I heard on Boom Radio. They said that energy company Symbio had stopped taking on new customers - how old is that news?  Also mentioned Utilita had done the same.

    When I heard the name I assumed this was going to be a report of their collapse but apparently not! 

    Perhaps someone at IRN has been reading recent contributions to this thread.
  • Swipe
    Swipe Posts: 5,654 Forumite
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    Yet another promised final bill credit refund within 72 hours gone unfulfilled.  I wish they'd hurry up and go under. Looks like they can't even do that properly :wink:
  • spot1034 said:
    For some reason Symbio just got a mention on IRN's brief summary of the day's financial news (produced by Sky News) which I heard on Boom Radio. They said that energy company Symbio had stopped taking on new customers - how old is that news?  Also mentioned Utilita had done the same.

    When I heard the name I assumed this was going to be a report of their collapse but apparently not! 

    Perhaps someone at IRN has been reading recent contributions to this thread.

    I heard the same on a news bulletin on Radio 5
  • rceebear
    rceebear Posts: 2,272 Forumite
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    I have recently left Symbio (after previously having my switch blocked by them) but can't see how much is owed on the account. Can anyone offer any advice please?
    Best wins; GoPro, £2K, Brittany week, festival tix twice, Bath break, Sweden spa break, iPhone x2, £250 Amazon x2, tech bundle, 55" TV, Haven break, £1K, Smeg mixer, 3 night spa break, Greenhouse, posh tent, house plants, 2 pairs boots, posh mattress, year tailored supps, £250 lingerie, £150 buyagift, £250 hotel
  • Swipe
    Swipe Posts: 5,654 Forumite
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    rceebear said:
    I have recently left Symbio (after previously having my switch blocked by them) but can't see how much is owed on the account. Can anyone offer any advice please?

    Your final bill will tell you that or work it out from your most recent bill based on your closing readings. They were quite fast in producing the final bill, obtaining the final balance refund though is proving to be somewhat impossible (2 months and counting) despite the numerous promises of it being with me within 72 hours and it being  flagged as a priority with their account department.
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