Symbio Energy feedback

HonestJohn

Tallerdave said:

Massive estimates for February on the way then!

Will need that to pay their Ofgem compos

elucidate

Hmm... Symbio and Green seem to be battling out a price war.

carpy

elucidate said:

Hmm... Symbio and Green seem to be battling out a price war.

Neon still cheapest

Tallerdave

carpy said:

elucidate said:

Hmm... Symbio and Green seem to be battling out a price war.

Neon still cheapest

Maybe for low users, but they're 10th on my comparison list. 

elucidate

Neo coming out cheapest for me for dual fuel, with Green being cheapest for electricity.

I'd like to go for Symbio as they've confirmed to me they're in the process of joining the Warm Home Discount scheme, but their business viability is worrying me... The next cheapest WHD provider is London Power at £100 more expensive ...

niktheguru

elucidate said:

Neo coming out cheapest for me for dual fuel, with Green being cheapest for electricity.

I'd like to go for Symbio as they've confirmed to me they're in the process of joining the Warm Home Discount scheme, but their business viability is worrying me... The next cheapest WHD provider is London Power at £100 more expensive ...

When symbio use the term "in the process of joining" don't expect that to happen within the time of your contract. they've supposedly been in the process of organising smart meters for over a year too.

matelodave

Looks like they are getting their wrists slapped again - https://www.eveningexpress.co.uk/news/business/symbio-facing-100000-fine-for-late-payment-of-green-taxes/

niktheguru

matelodave said:

Looks like they are getting their wrists slapped again - https://www.eveningexpress.co.uk/news/business/symbio-facing-100000-fine-for-late-payment-of-green-taxes/

Think this is the same as the previous one on the last page. Good to see they've paid it now, live to fight another day.....surely its a matter of time before they go out of business, especially with the likely mass exodus of customers in the next few months if their tariffs are no longer the cheapest.

elucidate

niktheguru said:

elucidate said:

Neo coming out cheapest for me for dual fuel, with Green being cheapest for electricity.

I'd like to go for Symbio as they've confirmed to me they're in the process of joining the Warm Home Discount scheme, but their business viability is worrying me... The next cheapest WHD provider is London Power at £100 more expensive ...

When symbio use the term "in the process of joining" don't expect that to happen within the time of your contract. they've supposedly been in the process of organising smart meters for over a year too.

They're already listed as a WHD provider on the GOV.UK website ... can't see them wriggling out of it. Unless they go the way of Simplicity and GNE ...

niktheguru

elucidate said:

niktheguru said:

elucidate said:

Neo coming out cheapest for me for dual fuel, with Green being cheapest for electricity.

I'd like to go for Symbio as they've confirmed to me they're in the process of joining the Warm Home Discount scheme, but their business viability is worrying me... The next cheapest WHD provider is London Power at £100 more expensive ...

When symbio use the term "in the process of joining" don't expect that to happen within the time of your contract. they've supposedly been in the process of organising smart meters for over a year too.

They're already listed as a WHD provider on the GOV.UK website ... can't see them wriggling out of it. Unless they go the way of Simplicity and GNE ...

They're also registered with the dcc (only cos they had to, dragging their heels) but don't see any sniff of smart meters, infact they've removed mention of them from their faqs now.

My point is symbio is just there to try and make money and entice customers by offering the lowest rates. They have no intention of providing any "add ons". Its really a no frills service. They may well offer the warm home discount at some point.....but they'll do it at snail pace.....even if they've already registered.