EON Smart Meters

Greenenergy

I would be surprised if the regulator is happy with wording that is 100% wrong , surely ?

[Deleted User]

oliverbrown wrote: »

Why is that?

Ask Malc ! Why would a supplier want to come and fit a meter obtained from some unreliable source, especially a used one.
I have in my possession a brilliant analogue meter , a dial meter, made by Sangamo Weston..Its like a Swiss clock and the most reliable meter of them all but I doubt any supplier would fit it.. I have never known one break down in 20 years as a meter reader..
..That photo you showed,, the little cheap digital one is the most unreliable meter I ve ever encountered .The go bust all the time ..We paid no more than £10 each for them !

Gerry1

Greenenergy wrote: »

I would be surprised if the regulator is happy with wording that is 100% wrong , surely ?

The regulator allows British Gas and others to offer wrong quotations for Economy 7, so E.On's transgressions wouldn't even raise an eyebrow.

oliverbrown

Houbara wrote: »

Why would a supplier want to come and fit a meter obtained from some unreliable source, especially a used one.

That's a discussion I would have with them were they ever to say my meter is end of life and claim there is no source of traditional meters for them to fit in its place.

Halifax_sux

badmemory wrote: »

Unfortunately with gas you have the calorific value to deal with & as that changes it wouldn't work.

If I am honest though I think the calorific value makes so little difference to the actual total annual bill it is time they said "forget it" & just charged per unit which is what the meters count & totally ignore the Kwh. But I guess that would be too easy & so is never likely to happen.

It seems to me that many of the big 6 like having things (bills etc) complicated as it stops a lot of people taking a route that will save them money. I would include BT in this billing issue too although obviously not an energy supplier!

I totally agree with everything you say BadMemory, the calorific value does make very little difference. And if i took the value from the previous bill my methodology would make ever less difference to providing a totally accurate reading.


May i also point out that when a meter reading is taken, the decimal part of the reading should be ignored. I would be surprised, VERY SURPRISED, if IHD's ignored the decimal.


Maybe my method would provide a more strictly accurate reading than you might think.

Frozen_up_north

I'm just off the chat web facility with e.on... I switched back to e.on in September and have a gen 1 smart meter from e.on that was fitted when I was with them previously.


Basically, my account is still not set up correctly and I cannot see anything useful on the web site, except a message saying it is still being set up. I manually entered a meter reading this morning and the web page crashed with an "Oops" message, the person on the chat line said that was normal when entering a meter reading!


E.ON are a total shambles, (A) they cannot read their own smart meters, (B) cannot set up a web site that enables customers to access their account after 2 months and (C) the iPhone app is also kaput.


Avoid switching to E.ON...

MoneyMate

E.ON are a total shambles, (A) they cannot read their own smart meters, (B) cannot set up a web site that enables customers to access their account after 2 months and (C) the iPhone app is also kaput. From Frozen_up_north


Must admit i've had problems since changing both meters 1st Aug this year, the apps do tend to hang up so you can't log on with some devices, to start 1st Aug electric reading went straight over to the new Electric meter.
But unfortunately the Gas meter stayed for nearly 3 Months B4 showing new meter serial number and correct reading, still it now has been sorted. :beer:

leviathan

oliverbrown wrote: »

I wonder what would happen if one purchased that and asked the energy company's installer to install that instead when he/she turns up.

Well I did find some links suggesting that as long as the meter is installed by an approved person it's all ok.
Now the rules as I read them state that the supplier owns the meter. But we are encouraged to frequently change suppliers.
Seems like that switch over period would be a good time to change the meter, no ?

oliverbrown

leviathan wrote: »

Well I did find some links suggesting that as long as the meter is installed by an approved person it's all ok.

I wonder who installs electric meters for private customers. Obviously the energy company will need to be involved to update the billing with the closing reading of the old meter and the opening reading of the new meter. Also might involve updating the meter reference number wherever that's managed.

leviathan

Or who installs the electric meter on new build houses ?