Argos agent swearing on the phone ...

baza52

OP how much are you willing to accept from them to make it all better?

Faith177

Bucki wrote: »

It is rude for them to disagree but it is ok to say "F... Hell" ?? well well..
I agree, and I said it, she did not say it out loud in a very clear voice but rather like as if you are trying to hide what you are saying and yes it may come across to mumbling to the management but then again, when approach the agent "want to talk to your manager cos you swore" she said " it was not or or I did not swear sir it was somebody else.." which implies there was something said which not supposed to have happened.


Yes, I can take the £30 and walk away ...
I shall still insist for the voice recording as per the GDPR I am entitled to.

OP if this is the biggest concern you have in life atm can I swap with you?


You are making a mountain out of a molehill just accept the £30 and move on it's not f'ing difficult!

Hermione_Granger

Bucki wrote: »

Any advise you can provide .... ??

Didn't you mean to post:

"Any advice you can provide but only if it backs up my opinion. If you think I'm expecting too much, don't bother posting as I don't want to hear it"

swingaloo

Bucki wrote: »

No no, she said it after she got frustrated and therefore was directed at me.

No wonder she was frustrated.

I worked in a call centre and can tell you that they have to put up with a flaming lot of crap very day. Wish I had got £30 for every customer that swore at me no matter how hard I was trying to help.

I never swore at a customer but cant tell you how tempted I was.

if your rambling on the phone was as difficult to understand as your ramblings on here then Im surprised it took so long.

baza52

swingaloo wrote: »

No wonder she was frustrated.

I worked in a call centre and can tell you that they have to put up with a flaming lot of crap very day. Wish I had got £30 for every customer that swore at me no matter how hard I was trying to help.

I never swore at a customer but cant tell you how tempted I was.

if your rambling on the phone was as difficult to understand as your ramblings on here then Im surprised it took so long.

I also worked in a call centre many years ago and i used to swear all the time. I was very good at hitting the mute button at the right time

z1a

You told her you wanted 4 draw(er)s, she might have said "4? 'kin ell."

MothballsWallet

Bucki wrote: »

You do not have to shout or say out loud for somebody else to know/listen/hear to what you are saying!
Anyway .... bye!

hollydays

Op, what if what you heard was another operator in the background?

Hermione_Granger

Bucki wrote: »

Me: "no, I want a 4 draw bed..."
Agent: "haaahhh (sight) f... hell"

Maybe they simply said "freaking hell" and you misheard.

Bucki wrote: »

I know I know ... some will say "pay the seats and stop moaning" but yeh, freaking £70 for 2.

Word origin of 'freaking'
euphemism for the taboo word fu**ing

Blackbeard_of_Perranporth

At work in aviation, I use the therm Focke Wulf at work. If you were upset because if this, what do you want?

https://en.m.wikipedia.org/wiki/Focke-Wulf