We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
Argos agent swearing on the phone ...
Comments
-
Hey, at least you are not one of them that say "so what, move on" as if it's normal to be sworn at or use faul language. Indeed, it is normally the customer swearing at the Agent and not other way around.
Lets assume, I can hear the swearing on the voice recording.
What about going to WatchDog with the case and report it.
Is this "nothing" for Argos to worry or care about?
I think the thing is that in the grand scheme of things 99% of people probably wouldn't be that bothered and most would (if they cared enough) probably fall into the "yes, she shouldn't have sworn but it's not the end of the world" opinion.
Watchdog aren't going to be in the slightest bit interested because it is a low level incident, affecting only you. You didn't suffer any loss or trauma or were placed in danger.0 -
Were you there to hear the f... hell?? No, so why are you so convinced about it.
Bottom line, why would I waste my time about all this if there was NOTHING!
You seem frustrated just like the agent... go on, use the "non-directive swearing"
Because you seem to think there's a big payday in it for you.
Did you hear it? You seem to change your mind every few minutes as to if she said it out loud or not.0 -
KatrinaWaves wrote: »Because you seem to think there's a big payday in it for you.
Did you hear it? You seem to change your mind every few minutes as to if she said it out loud or not.
Nah, not expecting millions but 1st them to admit it, 2nd them to apologies, 3rd an offer I can't reject :P
Yes, I heard it whether it was not loud enough or not clear enough or mumbling .. my hearing is perfect.
Sorry but you seem to accept the usage of faul language, so whatever floats your boat!0 -
stripeyfox wrote: »I think the thing is that in the grand scheme of things 99% of people probably wouldn't be that bothered and most would (if they cared enough) probably fall into the "yes, she shouldn't have sworn but it's not the end of the world" opinion.
Watchdog aren't going to be in the slightest bit interested because it is a low level incident, affecting only you. You didn't suffer any loss or trauma or were placed in danger.
No trauma?
How do you know, assume?
anyway, let's see what happens 0 -
No trauma?
How do you know, assume? anyway, let's see what happens
"Psychological trauma, a type of damage to the psyche that occurs as a result of a severely distressing event"
Well if you and Argos both agree that this was a "severely distressing event" ....
My take on it (and I guess most people's take) is that it is far from traumatic. I'd take the £30 and run...0 -
Nobody gives a flying f......apart from you.
Even if by some miracle Watchdog do broadcast it do you really think people are going to boycott Argos.
No most people realise others get frustrated with idiots on the phone who order one thing but want another.
then you have idiots who use faul language and insult others... well done, proud of you son.0 -
There is a difference between using the words "fu***** hell" whilst talking and intentionally directing those words at the person you are talking to.
If someone was to ask me a question and I didn't have a clue to the answer, I might well mumble "f..h.." to myself whilst I'm trying to think of what the answer might be and although I would have been swearing, I wouldn't have been swearing at the person who asked me the question.
IMO, this sounds like what happened during your conversation:Agent: "so you want a 2 draw bed then.?"
Me: "no, I want a 4 draw bed..."
Agent: "haaahhh (sight) f... hell"
Me: "Did you just swear.... I want to speak to your manager cos u just swore at me"
Agent: "no it was not me it was somebody else.."
The agent swore when he found out that what you received was not what you wanted and he might well have extra work because of it.
Agreed, it's still not good practice for someone to do this but again, IMO, someone swearing during a conversation is nowhere near as bad as someone swearing at you.0 -
shaun_from_Africa wrote: »There is a difference between using the words "fu***** hell" whilst talking and intentionally directing those words at the person you are talking to.
If someone was to ask me a question and I didn't have a clue to the answer, I might well mumble "f..h.." to myself whilst I'm trying to think of what the answer might be and although I would have been swearing, I wouldn't have been swearing at the person who asked me the question.
IMO, this sounds like what happened during your conversation:
The agent swore when he found out that what you received was not what you wanted and he might well have extra work because of it.
Agreed, it's still not good practice for someone to do this but again, IMO, someone swearing during a conversation is nowhere near as bad as someone swearing at you.
No no, she said it after she got frustrated and therefore was directed at me.0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 352.3K Banking & Borrowing
- 253.7K Reduce Debt & Boost Income
- 454.4K Spending & Discounts
- 245.4K Work, Benefits & Business
- 601.1K Mortgages, Homes & Bills
- 177.6K Life & Family
- 259.2K Travel & Transport
- 1.5M Hobbies & Leisure
- 16K Discuss & Feedback
- 37.7K Read-Only Boards