Littlewoods £25 voucher code problems resolved

maemaesmummy

--Tony-- wrote: »

Very true, plenty of "thanks for getting my £25 back" but I'm not seeing many "sorry for what we did and trouble we caused the site Martin"

I would say a lot of people on this site use discount vouchers/codes that havent been sent to them individually.... are they all in the wrong???? I dont think so.

The issue here was that 2 months down the line Littlewoods decided to re-claim the vouchers back once the contract had been formed.

sleeponit

--Tony-- wrote: »

Very true, plenty of "thanks for getting my £25 back" but I'm not seeing many "sorry for what we did and trouble we caused the site Martin"

This website is named 'Moneysavingexpert.com'. Gives a sort of clue to the kind of people who might be inclined to visit. So you really should not 'slag off' those of us who have visited the site, and in good faith used the information gained in the hope of saving money. Littlewoods have behaved like bullies. Martin has been very helpful. Surely there is no need to call us, those who chose to use the code, 'troublemakers'. Bit off, don't you think.

susanmc

Had my £25 refunded but not the £12 charge for "being in arrears" put on account solely because of £25. I have never missed a payment. Have emailed them today.

miketrim

My account has been refunded but my wifes hasnt. Has everbody had there accounts refunded or charges removed?

cardtart_2

Thanks Martin for taking trouble to resolve this,I agree we were a bit naughty to use these codes but I have spent quite alot with them on other things so they probably had lots of profit out of me anyway.

podiluska

I think that you could save more than £25 by not buying from the rip-off merchants at Littlewoods, and buying what you want elsewhere.

seevien

Thank you very much Martin. It really saves me much time and effort.

Bigguy201_2

check out this article people just posted by BBC News http://news.bbc.co.uk/1/hi/business/7096515.stm

puddings_2

The point at which exploiting a loophole becomes commiting fraud is a grey one.

Well done Martin for intervening when it would have been so much easier for you to sit back and let the Littlewoods customers sort it out for themselves.

I reckon that it cost Littlewoods £75,000, however look at the publicity that they got out of it.

towills

I called customer services today and asked if the refund would be done in this months statement and the lady said that no refunds are made and she had no idea that Littlewoods are refunding the £25 back into the accounts. She asked me to write/email Lesley Coyne

Any suggestions? (I have already emailed Lesley but have had no reply)